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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
5.0 out of 5 stars
Indispensable Insight for Church Leaders,
By Dr. Carlus Gupton "www.lifeandleadership.com" (Knoxville, Tennessee United States) - See all my reviews
This review is from: Moving Your Church Through Conflict (Paperback)
This work by Alban Institute Consultant, Speed Leas, is a standard for understanding congregational conflict. Leas' unique contribution is his Five Levels of Conflict that describes how conflicts begin as problems to solve but can escalate into intractable situations if not managed well in the early stages. He suggests helpful strategies for each conflict level, including when to bring in a third party and what to expect. There is also a section on dealing with difficult individuals and tiny minorities. Leas' other book, "Discover Your Conflict Management Style" is an excellent companion volume.
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