Most of the negative reviews have nothing to do with the PERFORMANCE of this product. There are two versions of this coffee maker. One is the plain Jane model, the other is the programmable version.
I have plain Jane (no programming)the one reviewed here, and it is a very good basic four cup coffee maker. Just right for one or two people. The removable basket makes for easy cleaning and is dishwasher safe.
I've used, French press types, Chemex, etc, etc, through the years, but this simple product is as good as it gets for a small coffee maker.
To downrate the product for reasons that have nothing to do with the actual performance is misleading.