Customer Reviews

Mr. Coffee Mr. Coffee Steam ECM20-2 Espresso/Cappucino Maker

5 star:		(3)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(1)

 

 

I don't write a lot of reviews, but after the trouble I've had with this model, I felt compelled to warn people. I had to exchange it once. After that, I had to mail order 3 decanters because they break if the wind blows, the plastic on the basket holder broke, so I had to buy that as well. If you pack the espresso tightly, the water will come out the top. Customer service is useless. Parts are expensive and hard to find. I spent more on parts than the machine. Ugh!

Great machine for the price... Make sure you read the directions first as I just found out after a week of owning it that you can remove the steamer wand to clean it! I live in Italy and I can make Italian quality Latte Macchiato at home which is nice! If you just want a simple machine to use this is a good one to get!

I bought this Mr. Coffee as a gift for my son who loves Cappuccinos. He likes it because it's small and his home doesn't have much room for extra coffee pots. He says it's easy to use and is really a neat gift.

Got Mr Coffee ECM20 for X'mas. Makes espresso fast, but plastic handle attached to brew basket broke as I was trying to remove it after making the first cup of espresso! Hopefully replacement is constructed with better and stronger material.

After some regular use, the handle for the filter broke off completely. Now the plastic handle for the carafe is coming apart too.

I gave this as a gift to my mother for her birthday and she reports to me that it works beautifully and that it is one of her favorite things! For the price, you can't beat it!

So happy I got this. They closed the Starbucks near me so I needed to start fending for my self and this machine fits perfect. Its easy and the espresso is yummy.

I bought this machine from Walmart for about $25.00 last December, and after I used it 5 times (10 cappuccinos) it had more than paid for itself. What fun it was to be my own Barrista at a fraction of the price! The only problem I found is that it only lasted about 8 months or about 160 uses. The clip to hold the filter in the basket broke 1st, then the inner clips on the carafe broke off, and finally the steamer nozzle degraded badly. BUT-We used it to death, and it more than paid for itself! Someone told me that Mr. Coffee would have replaced parts, but I didn't try, I just tossed it. It's a great starter model before investing in a more expensive model.