Customer Reviews

Mr.coffee 35 Anniversary Maker

5 star:		(6)
4 star:		(2)
3 star:		(1)
2 star:		(3)
1 star:		(7)

 

 

Over the years, I have had Mr. Coffeemakers and have been pleased with every one. After a couple of years, they seem to have a shelf life..they up and die on you but during that couple of years..they make darn good coffee.

In the meantime, I have tried the Cuisinart top of the line, a couple of the Barista models (Starbucks) and every one of them made coffee that made me despair. It wasn't as if these two manufacturers' products did not have a shelf life, because they conked out; the reason they had no shelf life was that I threw them out, because I could not get a good cup of coffee.

Well, I am back. I just picked up my new Mr. Coffee Classic today and just tasted the coffee...hmmm good. It has all of the bells and whistles, but does not automatically grind the coffee. I did not want that feature; because none of them get the coffee the way I like it. I have a separate grinder to grind up my coffee beans now. However, Mr. Coffee does have models that grind the beans as well if you must have that feature built into your coffee maker.

This model has cord storage, ambient light, 2 to 4 hour warmer with icon, brew strength, make coffee now or delay button(s), clock, pause button, warming pad, place for cups, filter, water filter, pretty much everything all of the more expensive brands have for much, much less. And best of all, it works. You can have a great cup of coffee.

By the way, I have even purchased the most inexpensive Mr. Coffee models in the past; and even these models outclassed the coffee of the Cuisinart and Barista models I had. I honestly believe that keeping it simple works best and Mr. Coffee knows how to brew coffee. Haven't tried making cocoa yet; but think that would be dynamite.

Anyways, I am very pleased with my purchase and feel like I have come home again with a thrifty buy. Just wanted to share my experiences so that you do not pay too much for a machine which does not give you what you want: a good cup of coffee.

Bentley/2007

I went through a bunch of coffee makers when it came time to replace my old Mr. Coffee FTX20 12-cup programmable coffeemaker, white. At the time I bought my previous Mr. Coffee coffee maker, most of the available reviews for the FTX series read like a consumer recall in the making. I took a chance, and the FTX20 actually ended up serving me very well for little over two years (with only one of the oft-reported mysterious overflows). It had gotten, unfortunately, to the point where the Mr. Coffee FTX20's brew was either bitter or burnt, perhaps due to overheating or over extraction. Thus began my search for a suitable replacement.

I contemplated a Cuisinart DCC-1200 12-Cup Brew Central Coffeemaker, Black and Stainless Steel. This make/model has some of the best reviews for a product of its kind, but it was just too ugly, and the control knobs and switches were less than intuitive when compared to what I was accustomed to. I then thought I struck a bargain after finding a remanufactured Krups FMF5 10-Cup Programmable Coffeemaker with Thermal Carafe, Black with Stainless Steel in a discount store. To my dismay, it not only had a lousy Pause 'n Serve feature, but while I was rinsing out the unit with a full pot of water, as per the directions, hot water came out of the back near the top of the handle and burned me. While I can't be sure about the origin of the first problem, the second problem wasn't a consequence of having been a refurbished unit -- it's a dangerous design flaw that others have reported elsewhere on the Internet. Nevertheless, I had owned it long enough to realize that a thermal carafe was not for me -- bulky, and impossible to see how much coffee remains in the pot short of picking it up and swooshing it around or removing the lid (which defeats the thermal heat trapping benefits).

When I was returning the FMF5 to the store, I spotted the Krups FME2 12-Cup Programmable Coffeemaker with Glass Carafe, White. KRUPS fans swear by the great cup of coffee these units can brew, so I was seriously interested in trading the faulty thermal design for the standard glass carafe model. But then I noticed something. The glass carafe is paper thin. I mean WAY more thin than the cheapest drugstore coffee maker carafe. Combined with the fact that the carafe is thinner than average, the handle is glued on without any metal band to reinforce the attachment! Scratch KRUPS.

Next, I came across a very stylish and retro looking Sunbeam "Heritage Edition" coffee maker in black plastic with chrome-colored accents (not presently available on Amazon). It features a rotary bezel surrounding a back-lit LED clock display by which to set the clock and delayed brew features. Flick a switch, and the unit begins to brew. It also includes the popular Pause 'n Serve feature. Unfortunately, my old Mr. Coffee machine spoiled me. It was disappointing to realize that despite the ample area on the LED clock, there is no "Fresh Brew Timer" to indicate how long the coffee had been sitting on the warming plate. (I expected many of the same features given that Sunbeam and Mr. Coffee are owned by the same company.) The Sunbeam Heritage Edition also fails to beep when brewing is complete, nor does it sound an alert when the warming plate is about to shut off. It doesn't provide an adjustable warming plate temperature, either (an important feature if you want to prevent that last cup or so from scorching). For $65 the Sunbeam Heritage Edition struck me as high on style, but short on features.

After considering a number of additional close-but-not quite potential replacements -- including a KitchenAid KCM511OB 10-Cup Programmable Coffeemaker, Onyx Black, which during the first rinse cylce leaked water on to the counter from a plastic seam along the lower left side -- I finally found the Mr. Coffee Classic Edition on clearance at Kohls. According to the holographic sticker on the package, model MRX35/MRX36 commemorates 35 years since Mr. Coffee introduced the first automatic-drip coffee maker in 1972. Mr. Coffee consulted an outside design firm to come up with the 1970s retro-meets-modern design concept, and the result is that the coffee maker functions as well as it looks. The warming plate temperature slider is located where you would expect -- below the warming plate. The remaining 11 controls are grouped to the left of the decanter so that they are not in the path of escaping steam. And while 12 buttons may sound intimidating, the result is that every function is in clearly labeled in plain sight, with no toggling through menus or holding down a series of button combinations.

In the highly unusual category, the Mr. Coffee Classic Edition even includes a button to activate a rear-mounted LED light that acts as a sort of night light! Along with the new features, there are familiar features such as Mr. Coffee's patented "Fresh Brew Timer" (shows you a countdown so you can keep track of how long the warming plate has been on and when it will shut off), Pause 'n Serve (that works!), and a two- or four-hour selectable warming plate option. The carafe, meanwhile, accepts 12 five-ounce cups. Before coffee reaches the carafe, however, the water is filtered through an inexpensive charcoal disk common to other Mr. Coffee models. (The filters are easily located in stores such as Target.)

Another aspect that I enjoy is the back-lit LED clock. Most of the newer coffee makers are using LED clocks that resemble cheap digital watch displays. This one provides a digital clock with an analog style display, which is easy to read when you're in the kitchen at night or early AM hours. Because it is back lit in a pale blue color, the display is also a lot easier to read than a similar back lit analog-style clock display on my old Mr. Coffee, which emitted a rather bright shade of green back lighting that did not contrast well with the LED graphic. One other change from my old Mr. Coffee is that the "Ready Signal" is now a feature users may switch on or off. I prefer to leave mine on because I tend to go from room to room and the tone alerts me, much like a microwave, that my coffee is ready and waiting (and no worse sounding than a microwave beep, incidentally). Two or four hours later, the signal is used once more to confirm that the warming plate auto-shutoff has engaged. While nearly anyone can learn to appreciate the benefits of this feature, I would imagine that the Ready Signal would be particularly useful for those with low vision.

While the design coupled with its many features may have influenced my decision to purchase the MRX35, the coffee it brews is what has influenced me to keep it. I am the sort of coffee drinker who would have never dreamed of touching the stuff prior to the introduction of Starbucks and the realization that loads of whole milk, cream, sugar and flavoring could turn a bitter brew into a treat (my favorite being lattes). Of course, the challenge is getting anything that even remotely resembles those great gourmet flavors at home. Over the years, my coffee technique has improved. I use purified water. I do not buy pre-ground coffee. I store my coffee beans in chilled airtight stainless steel containers. And I grind them in a burr grinder only moments before brewing. Try as I may, however, the coffee I got straight out of the pot -- without adding cream and sugar -- always tasted a bit on the harsh side (not only from my previous coffee maker, but in everyone else's). So it was with much surprise -- and even the fleeting impression that there might be something wrong with my new coffee machine -- that I realized that not only does it smell less bitter, but the resulting coffee tastes much, much more smooth. I don't know what Mr. Coffee has done, but it is nearly impossible to get anything distasteful out of this machine. Because the coffee is so mellow, I can drink it with far less "doctoring" when compared to the coffee brewed by any previous coffee maker I've owned. For those that prefer a stronger cup, there is also the option to switch on a "Strong Brew" setting (stronger in flavor, but still not bitter).

One downside to this machine, if you can call it that, is that the coffee doesn't come out as hot as some of its competitors. In my tests, the initial rinse-water cycles produced temperatures of about 170-172 degrees. However, after removing the coffee-filled carafe immediately after brew, I am registering temperatures closer to 155-160. As a workaround, those who prefer milk or creamer may wish to preheat the milk in order to prevent the temps from going even lower. Alternately, place a very small amount of milk in a stainless steel creamer on top of the coffee maker as the coffee brews, and it may be just enough to take the ice-cold edge off the milk as a result of passive heating (you may wish to remove the silicone decanter mat that rests on top, however).

A more serious downside, perhaps, is that failing to remove the carafe carefully can result in the brew basket assembly/tray snagging on the carafe lid and dislodging (which can cause it to drip hot liquids). I had it happen during the initial rinse water cycle, and I quickly learned to keep the decanter level until it fully clears the slide-out filter/brew basket drawer. If the manufacturer had provided just a tad more clearance between the bottom of the brew basket/dispenser and the carafe lid, I doubt this would be an issue to watch out for. Fortunately, the Pause 'n Serve works fairly reliably -- providing you don't yank the pot off the warmer.

As nice as this coffee maker is, common sense still applies. For best results, always read the user manual. I learned, for example, that one should never remove the decanter during mid-brew for more than 30 seconds. Many coffee makers offer a Pause 'n Serve function, but the water will continue to back up and eventually overflow if the decanter is not promptly replaced. I also learned that the permanent filter, decanter lid and decanter are all dishwasher safe (top rack only). Additionally, the owner's manual indicates that a red light will come on to indicate when it is time to descale the machine using the included Special Cleaning Cycle. Nevertheless, coffee will taste better and brew faster if decalcified more frequently. (The user guide includes a chart to determine the ideal cleaning interval.) Overfill the water reservoir, meanwhile, and it will, like any other coffee maker, exit an inconspicuous weep hole on the back. Moreover, while this coffee maker comes with a permanent basket-style filter, paper filters remain an option for those who prefer to use fine grinds that might otherwise clog a permanent filter (and/or cause the brew basket to overflow). Meanwhile, those who experience the dreaded overflow phenomena are advised to make certain they are using the carafe to measure the water, loading it with the correct grind -- medium for most automatic-drip machines -- and that the decanter, water and coffee filters are fully seated. Lastly, owners of some of water filtration models may get by without using the water filter, but on other coffee makers of this type performance may rely upon the filter being in place. Users who have problems, in any event, should find the expanded troubleshooting section in the Mr. Coffee Classic Edition user manual more useful than may have been the case for previous coffee makers. Of course, it is always wise to save the receipt and the original packaging for the duration of the warranty just in case!

Now that we're into 2008, I am uncertain if this 1972-2007 anniversary edition will remain on the market. According to the Mr. Coffee Web site, two colors are currently available: Coffee Bean Brown (MRX35) and Red (MRX36). Get one while they last!

UPDATE

Having moved beyond the break-in period, I have found some quirks that are worth reporting because they may be deal breakers for some would-be buyers. Other reviews on this model report dripping from the top right-hand corner near the brew basket tray. Condensation builds up during brewing and water drips from the top right corner to the bottom right corner. Now I can say that the same drip has developed on my unit. Secondly, the coffee maker seems increasingly prone to dribbling coffee from the brew basket after the brew cycle is complete. Removing the decanter during this dribbling process causes coffee to drip on the warming plate -- which, if tolerated, will eventually cause the warming plate to rust.

At first, the issue was simple enough to resolve: Let the decanter sit two or three minutes after the ready tone sounded to allow the coffee to finish dribbling into the pot. For the most part, that approach still works. But it isn’t foolproof. Recently, I left the decanter in place roughly 15 minutes and still it began to dribble after removing it from the warming plate. As a result, the second work-around I've developed after the brew process is complete is to slightly displace the decanter without removing it entirely from the warming plate. This changes the position of the Pause 'n Serve mechanism so that any coffee that is trapped in that area will drip into the pot instead of the warming plate. (This dribbling problem is not to be confused with using the Pause 'n Serve feature mid way through the brewing process, which thankfully seems to work without a hitch.)

The Problem

Heat from the brewing process appears to expand the junction between the right side of the brew basket tray and the upper right corner of the outer housing (refer to product photo if you are uncertain what area this refers to). When the coffee maker cools, the gap closes. During the brew process, however, heat and pressure from steam forces an opening between the plastic seams of roughly 3-4mm, and eventually roughly one tablespoon-worth of condensation begins to drip. (Fortunately, the water is relatively harmless as it does not hit the plate, nor the temperature slider mounted directly beneath the warming plate.)

I believe this observation ties in to my early but previously unmentioned impression that unlike most coffee makers the MRX35 emits virtually no "huffing and puffing" during or at the conclusion of the brew cycle. Well, apparently it was creating just as much hot stream as any other coffee maker, but it just took some time to begin traveling the path of least resistance.

As for why the coffee dribbles out of the brew basket after the machine has signaled that it has completed brewing, I can only guess. At this point, the problem with hot coffee dribbling off the Pause ‘n Serve onto the warming plate may be as brief as one minute — after which it is possible to remove the decanter with no dribbling — or as long as 15 minutes post brew. So it would seem that by the end of the brew cycle a heat-induced distortion or a dislacement of the plastic brew tray assembly has developed, which, in turn, forces the convex Pause 'n Serve mechanism to slightly hang up on the concave portion of the decanter lid (trapping a few tablespoons of coffee in the process).

In closing, Mr. Coffee should have used an underlying metal band or reinforced plastic frame to keep the outer housing from separating from the brew basket tray on the upper right side. Unfortunately, it would appear the designers reserved the brushed metal bands that rim the top and bottom sections for purely aesthetic purposes. Alternately, the designers should have allowed the steam to vent from the top as most coffee makers do so that condensation would not form around the outer perimeter of the brew basket to the extent that it increasingly seems prone to do. Therefore, if Mr. Coffee continues to market this machine in 2008 or beyond, I would suggest they make a modification to the design to eliminate flex/expansion in the band of plastic that rims the decanter/brew basket area.

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if you do not have the pot in perfect location the coffee overflows the pot on to your countertop. it happened twice in 12 days. what a mess. also if when you remove the pot for pouring you move the filter/ grounds holder water also flows from there. what a poor design. mine went back today and do not want another. look for something better designed before you drop your money on this and only get aggravation.

Purchased this coffee maker after my Cuisinart Brew Central started to fade. I read the reviews on this coffee maker but decided since I found it on sale half price to give it a shot.

Pros: stylish, well thought out design. Neat feature that you can warm cups or cream on the top. Easy to fill - much more so than the Cuisinart. Good controls, easy to understand and use.

Cons: Basket design - holds a square permanent filter - and no one, including Mr Coffee, seems to makes them. The permanent filter feels flimsy. I don't care for the flip top lid on the carafe - it interferes with washing and precludes putting it in the dishwasher. No replacement carafe is listed by Mr Coffee. It does not brew coffee HOT - within 2 minutes of pouring a cup, it is lukewarm - and that was with the warming plate dialed the whole way up. As others have said, if you don't get the carafe in EXACTLY right, hot water or coffee spills all over the place - ditto with the basket. Should have been 1/4 inch more clearance. The clock does indeed run fast, gaining 15 minutes every hour. That malfunction precludes setting it to brew at a specified hour and also the timing on the warming plate. If you fill the basket with the manufacturers recommended amount of coffee, the basket overflows and makes a whopping mess.

I am very disappointed in this machine - it's good looks and features promised coffee heaven, and it just didn't deliver. The only saving grace is I didn't spend a fortune - I would have been really torqued had I paid full price for it. Shame - it could have been a great little machine.

UPDATE: Mr Coffee did get in touch with me and they are sending a replacement machine at no cost, even though I told them I had already returned the defective one. I have already bought another Cuisinart, so I'll use this as a backup machine and for brewing flavored coffees. I give Mr Coffee 5 stars for customer service, but this machine needs some retooling and/or consistent manufacturing!

I bought this item recently, and will admit like I am in some meeting, I am a coffee adict. My last few pots have been Mr. Coffee brand, and I have ventured outside of this arena when staying with family and friends quite frequently, and the fact remains: Mr. Coffee is simply the best cup of coffee out there. Simple as that.

This model is simply outstanding. Every bell and whistle you can imagine, of course including the essential delay brew, pour while still brewing feature, and my personal favorite, the 2hr or 4hr timer for auto shutoff. Who said that my wife and I can drink 12 cups in 2 hours...what if I want more at 2.5 hours...do I need to brew a new pot? NO!!! Not anymore! Best of all, it does not overheat the coffee over time and make it stronger...hours later it still tastes outstanding...which says A LOT!

And the best part...the very reasonable pricetag. Not only does it look classy on your counter, but it didn't even cost much. Better...bestbuy is running it on clearance and it is an even better deal...you just can't beat that.

My last Mr. Coffee lasted 2 years...and it wasn't that it didn't work anymore...I got tired with the same old and it was white, which unfortunately coffee will not always come clean. So...it was time to retire the poor old guy. He paid his dues, making the brand Mr. Coffee live up to its name and brew a great cup of coffee.

MUST BUY.

I really do hate to say it, but you really shouldn't waste your money on this machine. I read several negative reviews prior to purchasing mine...but went ahead and bought it anyway because I really liked the look of this coffeemaker. Since it was a Mr. Coffee I thought it couldn't be all that bad.
Well, in some ways it isn't. The coffee was great and I liked alot of the features, however, it did have most of the problems reviewers complained about. It did indeed have an annoying signal to let you know the coffee is ready. It did in fact leak condensation from the corner of the filter basket. It's warmer plate did start to rust. I still liked it and could live with all those little annoyances. That is until I broke the carafe. I then began the search for a replacement. I thought it would be easy to replace since most Mr. Coffee replacement carafes are just a trip the store away...not so here. I looked in quite a few stores and could not find one. I even brought ones home that looked similar but they were too tall by a fraction of an inch. Then I called customer service for Mr. Coffee and was told it was no problem for them to send the correct one. I then happily waited for my replacement to arrive. I was not quite so happy when they sent me one of the same ones I had returned to the store. They tried again and sent the exact same WRONG thing again. (I even tried removing the black handle and lid and replacing them with the original brown handle and lid with no luck.) On my third call to customer service I was told that there are no replacements available for this machine and that there won't be in the future. The first two customer service reps were obviously incompetent and the third who actually gave me the bad news was the only one who listened and attempted to be helpful. I also checked Ebay for a replacement carafe to no avail. So please do not buy this machine unless you are certain that you will NEVER break the carafe. I'm on here now looking for a replacement.

It was good for a couple of months, then the heating system stopped working. now it is a decoration with an hard to read clock.

The Mr Coffee maker is junk. Hard to fill, the steam from maker always leaks and is hard to pour coffee. Dont waste your money

This model LOOKS great, and yes it does brew a hot cup of coffee, but EVERY morning, there are grinds in the pot!! Some days are worse than others. I have tried everything (I don't over load the filter or put in too much water). I am ready to throw the darn thing out and get something else. I LOVE Mr. Coffee makers, have always used them, but this one is not making me happy!

We have had this machine for a couple of years now and it has held up for a lot of pots of coffee. I do like the look of the design and it fits nicely in a corner. I think when we got it, being brown was a major plus since most machines are black or white.

The major design flaw is the basket. Every time I make coffee it annoys me that the grinds in the corners of the basket are dry. What a waste! The square basket just does not make any sense.