on April 23, 2013
Packing this unit up to shipped back as I type. It was supposed to be the "new" and latest version of the MS509. Spent almost two weeks trying to do the "Program" updates it said I needed to do and connect to a vehicle. I did eventually update the files, but it still would not come out of the "Program updates" mode. So I sought help, but there is absolutely no technical support to be had for this unit available in the U.S. The tech support contact is where it is manufactured - China. I did try anyway via email as directed, but no responses. I tried to contact them through Amazon, no response. There is an Autel U.S.A. and I did speak with a representative, but they told me they are separate from the "overseas" branch and did not have any information on the MS609. Since then I found the exact same unit (everything identical except it is red) sold under the name "Cen-Tech" and "Item 98614" at Harbor Freight on sale. Works perfect! Now if I have any problems I can rectify them in person.