Customer Reviews

Multi-Tech Systems MVP410 100Mbps VOIP Gateway

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I got 2 of those devices few months ago and im still have problem with configuration.

There is a problem with drop the channels after the users hang up the calls , the Channel still opened and the users are not able to use . You have to disconnect the channels manually, and that makes really hard job as you don't know who's is connected on this channel or not .

There are few options on the configuration software to force drop the channel but seems not working .

Another bad Point is the User Manual , very incomplete and if is the first time you're installing this product , Good Luke for you! the manual won't help you .

The Multitech tech. Support service as well, is one of the worse I ever seen, and Im not sure if that really works or not as I tried many times be in touch with then to help me solve my problem , but even in UK or America, I could not talk with anyone .I was waiting 17 min on hold waiting for someone in America without any success .

Was really big mistake to purchase this device , I really should go for a Cisco , or another more professional company .

I would not recommend this device.