'The Multitasking Myth brings the real world of airline flying to aviation psychology, and the insights of aviation psychology to airline flying. The authors show how to design operational procedures that fit both the ways pilots think and the actual demands the system places on them. Anyone who works in, or worries about, high-consequence operations needs these concrete suggestions. If you want to know what airline flying is all about-and how to make it more efficient and safer-read this book!' Benjamin A. Berman, Former Chief, Major Investigations, U.S. National Transportation Safety Board 'A delightful and insightful book! "Multitasking" is a much misunderstood myth, yet it represents a critical underlying topic in human factors: how can people safely pursue multiple concurrent goals in cognitively noisy environments? The distance between the two images of work can be huge. The "ideal" as laid down in written guidance makes generous assumptions about the cohesiveness, linearity and time-reversibility of tasks-which often has little to do with the messiness of "actual" event-paced practice. Loukopoulos, Dismukes and Barshi have put together the research in a way that is not only readable and enjoyable, but practically useful and relevant as well. This is the kind of book where the rubber of research meets the road of practice-in all kinds of safety-critical domains.' Sidney W. A. Dekker, Lund University School of Aviation, Sweden 'This work could serve as a useful source for airline training courses and graduate human factors courses.' Choice, Col 46, No 11, 2009 'It is not often that one comes across a book that is interesting, tractable, expands our understanding about important concepts and issues, and has such obvious and useful application in real life. The Multitasking Myth is just such a book.' International Journal of Applied Aviation Studies Vol 9, No 1, 2009 'If you work in aviation and want to know more about task-switching, this book will be of interest to you.' Aerlines ezine July 2010
About the Author
Loukia Loukopoulos has a PhD in Cognitive Psychology from the University of Massachusetts, Amherst and an Aerospace Experimental Psychology designation from the United States Navy. She served 6 years on active duty before becoming a Senior Research Associate at NASA Ames' Human Systems Integration Division. She currently resides in Athens, Greece where she is a human factors consultant to the Hellenic Air Accident Investigation and Aviation Safety Board and was a member of the team that investigated the Helios Airways accident in 2005. Dr. Loukopoulos is involved in a number of aviation human factors research and teaching activities, through the NASA Ames Research Center and the San Jose State University Research Foundation, the Hellenic Institute of Transport, and the Hellenic Air Force Safety School. Key Dismukes is Chief Scientist for Aerospace Human Factors in the Human Systems Integration Division at NASA Ames Research Center. His research addresses cognitive issues involved in the skilled performance of pilots and other experts, their ability to manage challenging situations, and their vulnerability to error. Current research topics include prospective memory (remembering to perform deferred intentions), management of attention in concurrent task performance, pilots' use of checklists and monitoring, and training crews to analyze their own performance. Previously, Dr. Dismukes was Director of Life Sciences at the Air Force Office of Scientific Research. He received his PhD in biophysics from Pennsylvania State University and conducted postdoctoral research at the Johns Hopkins University School of Medicine and the National Institutes of Health. He has published several books and numerous scientific papers in basic and applied psychology and neuroscience, and has written on the implications of science and social policy for the public. He holds airline transport pilot, B737 and Citation type, and glider instructor ratings. Immanuel Barshi is a Senior Principle Investigator in the Human Systems Integration Division at NASA Ames Research Center. His current research addresses cognitive issues involved in the skilled performance of astronauts, pilots, and flight/air traffic controllers, their ability to manage challenging situations, and their vulnerability to error. Among the topics investigated by his research group are spatial reasoning, decision making, risk assessment, communication, and skill acquisition and retention. The results of his work have been implemented in operational procedures and training programs in space, aviation, medicine, and nuclear facilities. Dr Barshi holds PhDs in Linguistics and in Cognitive Psychology. He has published papers in basic and applied psychology, linguistics, and aviation. He holds Airline Transport Pilot certificate with B737 and CE500 Type Ratings; he is also a certified flight instructor for airplanes and helicopters, with over 30 years of flight experience.