Customer Reviews

Musicians Gear Velvet Piano Bench Seat, Black

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I bought this item and used it as a cushion seat on a wooden piano bench. There are large staples all along the perimeter on the bottom of the item. Although the staples looked secure, they are a bit raised in the corners of the seat and ended up gouging our piano bench after only several days of use. I am so devastated that my piano bench now needs to be refinished.

I called Musicians Friend to complain and was basically told that I should have understood that the cushion seat is to be used specifically with a specific piano bench frame that they sell. Amazon does not really make the buyer aware of this in any way. While it does have the piano bench frame as a "Better Together" item, I did not assume that the seat cover could only be used for this purpose.

I really did not get any empathy at all from this company and am left feeling stupid and that it's my own fault. I would really hate to see this happen to anyone else and would recommend that you totally avoid this product and that Amazon should put some more specific language in regard to the fact that it is not a standalone product.

Oh by the way, Musician's Friend also took the stand that they are not responsible for the content on Amazon.

This is the seat meant for the separate adjustable piano bench frame. The idea is that you can color mix and match the frame and the seat cushion. Works great and very sturdy. Can't beat the price!

The other reviewer should have used her brain -- any type of direct contact with metal staples is going to scratch a wooden bench. It's her fault and not the fault of Amazon or Musician's Friends.