Top critical review
5 of 5 people found this helpful
Ok when it works and you use the right pods, but...
on October 8, 2010
Some reviewers say this machine makes bad coffee. It is not entirely true; you just need to find the right pods for it. I tried the Senseo pods first, and that was not a pleasant experience at all. What you should do is invest in the Timothy line of pods, which are offered at a lower cost anyway. The Timothy pods offer more coffe per pod and richer blends. Once I switched to the Timothy pods, I was quite happy with the aroma and taste. My personal favorite from Timothy is the "Parisian Nights" blend, which is a dark roast. Another pleasant surprise was the decaf Columbian blend for the late night coffee needs, and for those of my guests that do not want too much caffeine ;)
I should mention that the water reservoir could have been bigger; you will find yourself refilling it quite often if you drink more than 4 cups a day.
Now to the not so good part of this review:
I bought this machine in february 2010, and it has been frequently used with delight up until now, october 2010. One morning it just didn't heat up the water anymore, and none of the solutions in the manual worked. I then learned that the Canadian manufacturer is not responding to enquiries, and that the company may have exchanged ownership. So it seems I am stuck with a broken brewer, only 6 months old..
I know they are still on the marked, so be warned: the warranty service is not there.
So if you are one of the lucky people and take the chance of your machine not breaking, you will get a fancy looking, well working coffee brewer for a decent coin by choosing this one.