About the Author
John Henry has been working in industry for 30 years as a manager and as a consultant. He is internationally known for his work in lean manufacturing and particularly in lean changeover. He also has 25 years experience teaching operations management, packaging technology and other subjects at the post-graduate level. He has an MBA from InterAmerican University with dual concentrations in Operations Management and in Human Resource Management. He has a MS in Business Education from Southern New Hampshire University. John may be contacted through his website at www.changeover.com or by e-mail at firstname.lastname@example.org --This text refers to an alternate Paperback edition.