Basic Instructions for MyZone Headset
I have trouble hearing some of the words from the TV, especially if they are whispered or very quiet. My wife bought this unit for me to hear better without turning up the volume.
My experience with this headphone set was similar to many of yours. I was able to get it working only after reading the instructions and all these comments here where two people actually gave useful information. I've had it a few weeks now and have experimented with it and feel confident that I'm able to give step-by-step instructions that may help you get started enjoying this unit. First a few notes:
Note 1 - This is nothing like a cell phone, iPod, or tablet so experience with those won't help you here. You will need to follow a different path to make it work.
Note 2 - There will be some trial-and-error to finally have success.
Note 3 - This unit has a built-in attenuator circuit so when it scans around the room and finds a strong signal it will attenuate (turn off) all other signals and give you just the one.
Note 4 - This is an electronic device that relies on a direct line-of-site beam between the units. Don't let anything be placed between them. I have noticed that when I hold up my Android tablet near my face it interferes with the signal, giving me static. A remote or a cell phone might do the same.
Step by step instructions:
1. Open the box and remove all the items, making sure you have them all.
2. You will need to find fresh batteries for both units, 2 AA cells for the transmitter stand, and 2 AAA for the headset. Be sure you orient them as shown.
3. Plug the transmitter into the TV or cable box. This requires some thought on your part. You can plug it into the output sockets on the back of the cable box (if you use one) and this will bring you good sound from all broadcast programming. But since it bypasses any DVD drive, VCR, or external hard drive plugged into the TV you won't hear anything from them. It is best to plug it into the TV as you will get it all.
4. With it plugged in, turn on both the transmitter stand, with the red switch, and the wheel on the headphones. Both will produce a tiny red light that lets you know each is ON. Point the transmitter at your chair and not too close to the TV. I found it works very good with an extension cable and placing the transmitter on a table near to me.
5. Look at the headphones closely. You will see on one side three controls. The top one, as mentioned, is the ON/OFF switch and volume control. The next one down is marked "Scan" and the bottom one is the Reset button.
6. Now turn on the TV and set the volume low. With the transmitter stand turned on, turn on the headphones and roll the wheel about half-way on its path. This is so you won't blast out your ears when a signal is found.
7. Place the transmitter in front of you facing your chair. You can be back ten feet or more and it will work very good.
8. Now put the headphones on your head. You can either place it so the controls are on the left ear, facing forward, or on the right facing back. I have experimented with it both ways and found no difference. It mostly matters if you are left of right handed. You will use the controls on the left with the fingers and on the right with your thumb.
9. When it is turned on you will hear sound but it may not be anything interesting. The sound may be a local radio station or just static or both. You may even hear your TV behind some of this.
10. Now you will need to press/click the bottom Reset button. It was tested at the factory to be sure it worked there but it is not set for your room. This will reset the circuitry to zero and you can then begin to start the scanning.
11. Press/click the Scan button once and listen. Be patient! It will take 2-3 seconds to bring in the signal. It will likely not be your TV signal but a local radio station or just static. It has picked up any signal it finds as it scans, much like your car radio. Now press it again. This may take several tries to get it right, this is the trial-and-error part I mentioned above. If it is not right yet, press it again.
12. You should finally hear ONLY the TV signal and nothing else. Now you can adjust the volume to suit.
This MyZone headphones set has been a great help to me as I can now hear everything said, even with the TV turned low or even on mute. I control it with the volume wheel.