Mystery Shopper's Manual, 6th Edition (Paperback)

by Cathy Stucker (Author) "Mystery shoppers visit businesses "disguised as normal customers," and do the things other customers do-ask questions, make a purchase, make a return-but with a twist..." (more)
Key Phrases: mystery shopping companies, mystery shopping company, shop guidelines, Social Security, Mystery Shopping Providers Association, Quick-Start Plan (more...)

Editorial Reviews

Review
Solid information. The step-by-step guide to becoming a successful shopper. -- Mystery Shopping Providers Association

Solid information. The step-by-step guide to becoming a successful shopper. -- Mystery Shopping Providers Association<br /><br />This is the first book that paints a true picture of the mystery shopping industry. -- Mike Green, Vice President, Speedmark Information Services<br /><br />Well-researched with insider information on mystery shopping--a must read for those who want to be great mystery shoppers! -- Lorri Kern, Founder & CEO, Kern Scheduling Services<br /><br />Whether you're a novice shopper or seasoned pro, this book is a must-have resource for achieving greater success. --Jeff Hall, Founder & CEO, Second To None, Inc.

This is the first book that paints a true picture of the mystery shopping industry. -- Mike Green, Vice President, Speedmark Information Services

Well-researched with insider information on mystery shopping—a must read for those who want to be great mystery shoppers! -- Lorri Kern, Founder & CEO, Kern Scheduling Services

Whether you're a novice shopper or seasoned pro, this book is a must-have resource for achieving greater success. -- Jeff Hall, Founder & CEO, Second To None, Inc.

Product Description
Can You Really Get Paid to Shop? If you are looking for a flexible, fun way to make extra money, mystery shopping may be for you! You can get paid to shop, eat in restaurants, get your hair cut, go to the movies and more . . . and Cathy Stucker will show you how.

This newly updated and expanded edition of the industry-favorite guide is jammed with tips and insider knowledge from mystery shopping companies. Both beginners and experienced mystery shoppers will become better, more successful shoppers with the information in this manual, including:

o Why businesses are willing to pay you to shop.

o A step-by-step plan to get started.

o Who hires mystery shoppers and how to contact them.

o What to do--and what not to do--when working with mystery shopping companies.

o Tips for shopping "undercover" without being discovered.

o What you should say in your reports and how to say it.

o How to get more mystery shopping assignments and how to get the best assignments.

See all Editorial Reviews

Product Details

• Paperback: 256 pages
• Publisher: Special Interests Publishing (April 12, 2006)
• Language: English
• ISBN-10: 1888983302
• ISBN-13: 978-1888983302
• Product Dimensions: 8.4 x 5.4 x 0.9 inches
• Shipping Weight: 12 ounces (View shipping rates and policies)
• Average Customer Review: 4.3 out of 5 stars See all reviews (27 customer reviews)
• Amazon.com Sales Rank: #332,268 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

103 of 107 people found the following review helpful:

5.0 out of 5 stars Don't "Shop" until you "Drop" the money for this book!, August 12, 2003

By	Jo J. Adamson (Maple Valley, WA United States) - See all my reviews

This review is from: The Mystery Shopper's Manual (5th Edition) (Paperback)

For someone who wants to cut through the hype and get to the nitty-gritty of mystery shopping, Cathy Stucker's "The Mystery Shopper's Manual (5th Edition) is the book for you.

I've been mystery shopping for three years now, and Cathy's book provided the information I needed to get started. None of the -"Get rich mystery shopping!"scams, or attempts to sell mystery shopping as a way to make easy money with little or no skills required--- graces the pages of this book. Not to mention the come-ons (I get e-mails daily on these) that promise that mystery shoppers keep designer clothes, eat in five-star restaurants or take home merchandise worth hundreds of dollars.

Her advice is sound (based on years of experience as a mystery shopper herself) and you know within a few pages that she knows that she's talking about! She views mystery shopping as a profession and offers practical advice to those who might want to get in the business as well as for those who already are. She points out common mistakes that shopper make, how to contact people who hire mystery shoppers, and how to get the prime assignments. Her book even features a mystery shopper application. Very helpful for someone who wants know exactly what are the requirements needed to become a mystery shopper.

In short, The Mystery Shopper Manual is a "how to" book written by someone who "did" it. And "does" it. Cathy continues to mystery shop and passes on what she has learned over the years.

On a personal note here: In August 2003 I attended the "Mystery Shopper Gold Certification Workshop" in Seattle and was surprised (and delighted)when I saw that it was Cathy who had developed the Mystery Shopping Providers Association workbook that I was holding in my hand.

A perfect match, I thought. The Mystery Shopping Provider Association having Cathy Stucker as spokeswoman as well has having her author the manual that was used as the "Bible" for the conference.

If you're serious about pursuing mystery shopping as a legitimate part-time income opportunity, I do believe that this is the book for you!

43 of 49 people found the following review helpful:

5.0 out of 5 stars Very Educational and Factual!, September 19, 2002

By	Iwona S. Masalska "Iwona" (Torrance, CA United States) - See all my reviews (REAL NAME)

This review is from: The Mystery Shopper's Manual (5th Edition) (Paperback)

I have been a mystery shopper for 4 years for 30 different mystery shopping companies. When I first heard about this book, I was very hesitant. I borrowed it from a friend, not willing to waste my hard earned mystery shopping dollars on yet another "get rich quick" scheme type book.

Imagine my surprise when I realized that this book was actually factual! It had real truth, explaining the work that goes into being a mystery shopper and how to do it. It also made it perfectly clear that Mystery shopping is not a "get rich quick" scheme. It is a rewarding and fun job, but it is a JOB, plain and simple.

This book was educational and factual and can help the beginning or intermediate mystery shopper with obtaining more shops, writing better reports, and other useful information.

I would highly recommend it to anyone even remotely interested in doing shopping for money!

18 of 20 people found the following review helpful:

4.0 out of 5 stars Helpful for getting started, June 25, 2000

By	Nancy L. Gunty (Chandler, AZ) - See all my reviews

This review is from: The Mystery Shopper's Manual (4th Edition) (Spiral-bound)

This book is helpful if you've never mystery shopped before. It starts out with the basics, and walks you through each step of the process. If you're intrigued by the idea of getting paid to shop, this is the book for you. I found several shops -- and they more than covered the cost of the book -- in the first week I owned it.

Nice and concise!