So I paid the money and tried this product. Initially the smell was bad, even with the baking soda and wood pellets. That did go away after a while, but the unit continued to make a constant noticeable hum and fan noise that was not solved even with a new pump that was sent. We placed it inside a cabinet, the hum was still very noticeable - so much so that after 6 months we relocated it to the garage.
Overall, my impressions are that this unit needs more tooling before it's ready for use.
1) Noise - unacceptable for indoor use unless you like the constant drone of the fan, and then the churning sounds every few hours as it turns the compost. This never went away even though the manual said it would be less noticeable over time. For kitchens that are in an open floor plan, you can hear it throughout the house.
2) Smell - you will always have a bit of smell with the unit. It won't be a nasty garbage smell if you use baking soda and wood pellets, but it can be noticeable and make a kitchen smell weird.
3) Leaking - it does leak, and is messy. Liquid tends to seep out of the unit and I had to remove the unit on several occasions and clean the floor around it. This was not mentioned in the prior reviews. The unit was functioning correctly and not jammed or anything. Basically it's a messy job.
Overall, I'm unimpressed with it, especially for the money spent. I'm moving my composing back to the outdoors, throwing this unit out.