- Brand Name: Netgear
- Model Number: SPH200W
- Form Factor: External
- Connectivity Technology: Wireless
- Networking Feature: Skype
NETGEAR SPH200W WiFi Phone with Skype
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- Makes and receives Skype phone calls wherever you have WiFi access.
- Works with most leading Wi-Fi hotspot providers including T-Mobile USA¹
- Lets you talk for free to other Skype users without a PC
- Calls any phone worldwide at low SkypeOut rates and NO MONTHLY FEES
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Top Customer Reviews
I was hesitant to buy this product based on reviews, but I went ahead and got it, expecting to have to do some troubleshooting.
The product has been completely satisfactory to me. The phone is adequately sturdy, battery life is quite long long (I power the phone down when I'm on the move to keep it from searching for networks, and I get 3-5 workdays of standby out of one charge), and call quality is fine. Incoming call clarity is superb; outgoing clarity isn't always great because of the mic placement and quality on this phone. Setting up the phone is easy and intuitive. The phone connects quickly and reliably to networks, and options for preferred networks, entering passphrases, etc., are many and easy. Making calls is very easy. As is clearly indicated on this product's box, there's no onboard web browser, so you can't authenticate on a network using a browser. If you just have to register hardware on a network you use (like I do at work), that's easy - use your computer to register, or just tell your IT person the MAC address of your phone, which is under the battery.
You can charge the phone using the included cradle which receives a male USB mini-A plug, or you can plug a USB mini-A cable directly into the phone. Netgear supplies you with an AC adapter which plugs into the wall and terminates with mini-A, so you can charge this phone like you would any mobile phone. There's also an A- to mini-A USB cable in the box, so you can charge from your computer if you need to. Both methods work with either the cradle or without it. Very versatile charging options.Read more ›
Generally the phone works very well as claimed. I purchased a Skype out plan for $30 that gives me unlimited land and cell phone calls in the US and Canada for a year. The SPH200W was easy to set up and load contact information into via the USB connecter, and effortlessly linked to my wireless Netgear router. I made calls easily without my PC turned on and found the display and useability quite good, with better range than bluetooth devices. I heard both sides of the conversations very clearly, as good as my VOIP phone service from my local cable company. Call quality was described by those I was talking to as TERRIBLE! This was a consistent comment no matter whether calling locally, nationwide, or to Canada, to land phone or cell phone. I decided the phone's voice pickup must be faulty but liked the phone well enough I wanted to try using it with a good wired headset to see if that improved the outgoing voice quality. After several attempts and contacts with Netgear support for help with what headset the phone might work with, I gave up and returned the phone. The lack of NetGear support may have been because NetGear was at that time unprepared for support, as some phone support personnel told me they had no such phone as the SPH200W.
Bottom line for me. With TERRIBLE outgoing voice quality the phone is not worth having no matter the price. I liked it well enough I may try a later release in hopes they have overcome this voice pickup problem. Lesson re-learned, early adopters beware.
This was a failed attempt.
I'm going to try other devices, but this one does not make the cut - at all.
* Frequent crashes (4 or 5 per day) that require pulling the battery out to reset
* Sound quality so exceedingly poor that it is not usable
* Did I mention the sound quality? Words are unintelligible for people on the other end ...
So you may be thinking "I bet its your network" ... "I bet you have interference" .... "I bet your upstream is bad" ..
No, No, No.
First, remember that Skype on my Mac works flawlessly and I've never experienced any bandwidth or sound quality issues with it.
Upstream: I'm in a MUD but my upstream consistently gives speeds of over 1.8 meg - which far exceeds VoIP requirements - faster than T1.
Interference: I thought there were too many devices on Channel 4 in my house, on my existing router, so I setup a separate wireless network on channel 11 (minimal interference) just for this phone. Nope.
Encryption: I thought that WPA/WPA2 may create too much overhead on the poor little phone, and it would benefit from a less processor intensive encryption protocol, so I switched its own separate wireless network over to WEP40. Nope, no benefit.
I thought that my friends were just being difficult, so I had someone call me to test the sound quality.Read more ›
Most Recent Customer Reviews
I got this phone years ago, and used it as a backup emergency phone. (on the road etc)
However, trying to setup now, it seems to not want to connect. Read more
This is not a good product, stop working a couple of month after I got it, there isn't anyway to register to the base.Published 5 months ago by Cayitodj
This Netgear SPH200W Wifi Phone is terrible. People can hardly hear us when we call them on Skype. Also, speaker phone is bad. I would not recommend it to anyone. Read morePublished 16 months ago by Khaled Mattar
The phone operates exactly as expected as a portable Skype connection that connects to Wifi signals and places calls. Read morePublished 19 months ago by Tres Watson
I bought this back when it first came out and the idea of making wireless Skype calls without your computer turned on was the most awesome idea ever. Read morePublished on July 19, 2013 by BradK
The NETGEAR SPH200W I bought was received in good condition, but battery is little weak in comparison to new. Over all I am satisfied with the performance and the product.Published on October 9, 2011 by Farrshak
Having previously owned the Netgear SPH200D (which seems to be, essentially, an older model of this phone), I'm very impressed with this Skype phone. Read morePublished on August 23, 2011 by S. Allen
DO NOT PURCHASE SKYPE « COMPATIBLE » PHONES ANYMORE. THE RECENT CHANGES MADE BY SKYPE MAKE THEM IMPOSSIBLE TO OPERATE. DON'T THROW YOUR MONEY AWAY. Read morePublished on April 17, 2011 by FRENCHFROG777
As was stated in a previous review, this phone uses a very cheap Nokia battery (~$5) and battery life is poor. It also feels very light and flimsy. Read morePublished on March 10, 2011 by D. Beck