This game is unacceptably bad.
I'm a very big fan of EA's NHL series. I have religious played each game released in the series since NHL 08, and I've seen the series come a long way in that time. The forward progress of the series, and, indeed, the quality of the experience as a whole, has come to a crashing halt with this year's rendition. This game has barely more content than its predecessor, and, worse, it plays in highly unrealistic fashion and is riddled with bugs.
The major addition touted by the EA NHL team for this year's rendition--indeed, it was the main feature in the game's Internet and television advertisements--was Legend Mode, which allows one to play as a legendary player (i.e. Patrick Roy, Jeremy Roenick, etc.). This is far less fun than it sounds. This mode is essentially Be a Pro--a mode present since NHL 09--played with a highly-rated player. In other words, literally the only difference between this mode and standard Be a Pro is that your player will start out with excellent attributes, something which makes the experience immensely easy. This game mode no doubt took almost no work by the developers, the necessary changes being limited to simply creating these players within the game and making them selectable. As for the legends themselves, you initially only have access to Jeremy Roenick; the other legends are unlockable only by playing the Be a Pro or Be a Legend modes and achieving certain milestones, something that can take a long while. Indeed, it takes such a long time to unlock such players as Lemieux and Gretzky that you'll likely have become tired of the game mode by the time you have access to them. All told, this mode is not anything special; it's ridiculous that it was the main addition in this year's rendition.
On that subject, the changes to Be a Pro do not work properly. This year's rendition gives you a more real-time experience, with your shifts being played in real time rather than time passing at an accelerated rate. Your time off the ice can either be simulated or watched from the bench; in the latter case, it likewise occurs in real time. This leads to some significant issues. For one, it's not out of the question for you to sit on the bench for five or six minutes at a time, regardless of if you're the team's top scorer. Too, you'll run into maddening situations in which instead of being put on the ice with the empty net so as to help your team score a goal--as before, this occurs even if you're the top scorer on your team, or even in the league--you're dumped onto the ice with one second left in the game. This happens on a regular basis. Further asinine quirks in Be a Pro include being traded for peanuts to another team even if you've scored 200 points in a season, and not being played on the power play--regardless of your stats and abilities--unless you've put sufficient points into offensive awareness, a statistic that is of extremely marginal value and not at all a good use of your hard-earned experience points. I'd call this year's Be a Pro substantially less enjoyable than it was in NHL 11.
Be a GM, too, suffers from substantial issues, issues even greater than those found in prior renditions of the game. First, the AI makes a horrendous GM, often failing to re-sign effective players who are not asking for much money; worse, it's not uncommon to see the AI inexplicably waive a player who is leading the league in scoring. Too, the players make asinine choices during negotiations; many of them ask for ludicrously long contracts at ridiculous price, leading the UFA list to often feature numerous top-tier players whom neither the AI GM nor the player GM are willing to take at the players` asking prices. Like Be a Pro mode, Be a GM mode has taken a step backward from last year's version.
The general experience on the ice has, too, taken a step backwards. Player AI--both for your opponent and for your unselected players--is horrid. Players often make nonsensical decisions, for example failing to keep proper position on a 2-on-1 or hanging around in ridiculous spots in the offensive and defensive zones. The degree to which players can maintain control of the puck is ludicrous, as is the agility possessed by every player; players can routinely make turns that would, in real life, result in spectacular wipe-outs. Also excessive is passing accuracy; an average fourth-liner can be expected to have the pass accuracy of a real-life superstar. The main addition to on-ice play in NHL 12, goaltender collision, is a disaster. It is very common to see goaltender interference penalties called when no contact was made, and it is very possible for a human goaltender to initiate contact with a player outside the crease and draw a penalty. Worse, flagrant goaltender interference is often not called. It is not uncommon to see a goaltender deliberately crushed without a penalty being called, a play which almost invariably results in the team with the puck scoring into the empty net. Another, more minor addition to the game is tie-ups by defenders. Essentially, defenders may tie up forwards in front of the net to prevent them from making deflections or banging in loose pucks--at least, this was the intent of the developers, because the function actually does not at all function properly. It is, instead, almost utterly useless; offensive players can disengage from a tie-up with ridiculous ease, and taking oneself out of the play in this manner as a defenseman almost invariably decreases one's ability to protect the net. Just about the only practical use of this feature lies in a defender's ability to tie up with a forward and drag him into a goalie; this will result in a goaltender interference penalty. Also of issue are such matters as deflections being utterly useless, shots being overly accurate, and checking being often pitifully useless. The new player animations are more lifelike and well-tuned than those found in earlier games of the series, but this is about all that NHL 12 has going for it over previous renditions. As with the two previous categories, general on-ice play has, in sum, taken a step backward.
EASHL--online team play--one of the biggest draws of the series, is a disaster. Every forward is capable of feats unmatched by real NHL players. Each forward with a legend card is a mix of the best qualities of the league's best-ever players: the passing ability of Gretzky, the balance of Lemieux, the speed of Bure, the shot of Hull, and the stickhandling and agility of Datsyuk. Meanwhile, defenders have roughly the ability level of second-line defenseman in today's NHL. This results in infuriatingly-imbalanced gameplay that bears little similarity to that found in the NHL. Instead of being rewarded for cycling the puck in the offensive zone, forwards will find the most success in hogging the puck low in the zone and repeatedly attempting a cross-crease pass until such inevitably succeeds. There are, as well, certain moves on the AI goalies that have a ridiculously high percentage of success. Too, defenders often will have an immensely difficult time of impeding the forwards at all; forwards can stop, twirl or turn on a dime and maintain the puck through numerous pokechecks--there is no stick-on-stick collision, and the defender's stick will also often sweep directly through the puck without dislodging it from the forward's stick--sticklifting will nearly always result in the forward maintaining possession of the puck, and hits will often simply encounter an almost literal force field in existence around the forward; the forward will, indeed, often be completely unfazed. This results in defenders generally being at the mercy of the forwards. The issues with this game mode could be described at much greater length, but there's no use; it works just as well to note that this it is horrendously imbalanced and neither fun nor realistic... unless, that is, you like playing as a puck-hogging forward in arcade style.
It also bears mention that the EA NHL team has shown little or no interest in solving these issues. Their level of communication with the community is horrendous, and little work has been put into improving the game's myriad issues. In sum, it feels as if this game was rushed and was released in incomplete state, yet with no plans of supporting it such that the issues inherent to the release version would be eventually fixed. Indeed, no premium whatsoever was, either, put on making the game exceptional in any way.
I advise against purchasing this game. If you have NHL 11, stick with that. NHL 12 is likely to provide you with more frustration than fun, and it does not justify its price tag.