"An excellent resource for anyone engaged in training or for those seeking self development." -- Stern's Management Review
From the Publisher
The leading expert, author, and trainer in NLP for business delivers this long-awaited new edition of her international bestseller. With over 50,000 copies sold worldwide, NLP AT WORK is one of the most popular books ever published on the power of neuro-linguistic programming. Now Sue Knight takes a fresh look at the most recent developmentsbody language, metamessaging, modeling, and the importance of NLP techniques when communicating in cyberspacein this completely revised and updated toolkit of exercises, examples, and action tips to accelerate learning, increase creativity, and manage the unpredictability of our business and personal lives.