NLP at Work, Second Edition: Neuro Linguistic Programming, The Difference That Makes a Difference in Business (People Skills for Professionals) [Paperback]

Sue Knight (Author)

Book Description

Series: People Skills for Professionals S. | Publication Date: April 9, 2002

Neuro-Linguistic Programming is how we make sense of our world and learn how to make the world what we want it to be. With over fifty thousand copies sold worldwide, NLP at Work: The Differences that Makes a Difference in Business is one of the most popular books ever published on the practical skills of NLP. This book can make the difference in your success as a communicator and a leader at work. In this long-awaited revised edition, Sue Knight takes a fresh look at recent developments and adds new chapters on body language, metamessages, resolving conflict, high performance coaching, modeling, and hypnotic language. The basis of her clear, readable, and jargon-free approach is that the heart of NLP lies in modeling excellence, as this is the key to a successful business and successful living. With a revised and updated toolkit of exercises, examples, and tips, NLP at Work is essential reading for anyone concerned with accelerating their learning and enhancing their creativity, communication, and influence.

Editorial Reviews

Review

"An excellent resource for anyone engaged in training or for those seeking self development." -- Stern's Management Review

From the Publisher

The leading expert, author, and trainer in NLP for business delivers this long-awaited new edition of her international bestseller. With over 50,000 copies sold worldwide, NLP AT WORK is one of the most popular books ever published on the power of neuro-linguistic programming. Now Sue Knight takes a fresh look at the most recent developments—body language, metamessaging, modeling, and the importance of NLP techniques when communicating in cyberspace—in this completely revised and updated toolkit of exercises, examples, and action tips to accelerate learning, increase creativity, and manage the unpredictability of our business and personal lives.

See all Editorial Reviews

Product Details

• Paperback: 400 pages
• Publisher: Nicholas Brealey Publishing; 2nd Edition edition (April 9, 2002)
• Language: English
• ISBN-10: 1857883020
• ISBN-13: 978-1857883022
• Product Dimensions: 8.9 x 7.4 x 1.4 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 3.9 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #873,577 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

45 of 57 people found the following review helpful:

1.0 out of 5 stars Not a good book on NLP, nor a good book on work/business, December 16, 2005

By 

Sun Tzu (Australia) - See all my reviews

This review is from: NLP at Work, Second Edition: Neuro Linguistic Programming, The Difference That Makes a Difference in Business (People Skills for Professionals) (Paperback)

Oh dear. I thought long and hard about whether I should write a review on this book.

Clearly work has gone into writing it and I did pay quite a few dollars for it, so I really wish it had been good.

But no, I have to be honest, I think it has done more to turn me off the subject of NLP than even the most skeptical write-ups on the subject.

I was looking for a book that would give me a proper guide to NLP skills I could use in the workplace or business.

This neither explained properly or simply the NLP skills, nor their application in business.

It did make an attempt, but it did the worst possible thing it could - it bored the hell out of me.

To say that NLP is meant to be software for your brain, the science and practice of human excellence and is said to be as potentially limitless as the imagination itself, this book bored my socks off.

Sorry, but I found it so dry and dull.

None of the techniques, theories, etc, seemed to be very practical or hang together, it just seems to go from one subject to another with no accumulation of value or learning, which is ironic because that is what NLP is meant to be about.

I'm no expert, but I can tell you that one of the first books I ever read on NLP doesn't go into all the dull as dishwater complexities that this book does, but it has 100 times the value. That book is Change Your Life in Seven Days by Paul McKenna (see my review). It doesn't actually even mention NLP but contains all the useful techniques without the dullness of this work, and it's much cheaper, too, with a free recorded guided mind reprogramming session which is the true power of NLP in action.

Back to this book - it seems to have little application in business and is pushing a bright and frothy agenda. Well business isn't all like that. Alot of the time it's tough stuff and I can't see anything here helping even remotely.

Yes, I know all that stuff about mirroring and matching the language and gestures of the other person, but really, unless you are extremely quick, the transactions between people are so subtle that you are not exactly likely to get some negotiation breakthrough of massive proportions by the means described here.

I have since discovered a number of books that are much more effective in outlining persuasion/negotation and communication techniques in business and blow this book out of the water.

As I say, it put me off NLP for some time. However, from other books I have seen some merit in the subject and I still have some interest in it.

I have checked out a book on Amazon called Introducing NLP and have only read the searchable pages online.

However, those few pages seemed to give more clear and compact info than the first 250 pages of NLP at work.

Even the subject matter in NLP at Work is just poorly applied to business. Modelling is apparently just copying what someone else does to get the same effect. Well I learnt how to do that at school, and it's not that revolutionary a concept.

And meta-messages. What is the overall message a business is trying to give? This is not a meta-message. This is known as corporate image/identity and again is not a revolutionary concept.

If you need tips from this book on it, in the very brief way it is mentioned, then you are probably sunk already.

The only slightly redeeming part is that the section on anchoring is reasonably well described.

However, I think this book needs to decide what it is trying to be.

If you want to give a business person, who is fresh to the subject, the tools of NLP to use in a business setting, you have to come from a business perspective.

That perspective is a practical one. One that doesn't have time to trawl through all the hokey-pokey that is dragged through here.

After all, NLP is meant to be about what works. And this book sure doesn't work for me!

6 of 6 people found the following review helpful:

5.0 out of 5 stars Good introduction to NLP, March 1, 2007

By 

Charles Hopkins "NLP Personal and Professiona... (Cranston, RI USA) - See all my reviews
(REAL NAME)   

This review is from: NLP at Work, Second Edition: Neuro Linguistic Programming, The Difference That Makes a Difference in Business (People Skills for Professionals) (Paperback)

I find this book an excellent introduction to the field of Neuro-Linguistic Programming. While there are a few other good introductory level books, this one is specific to the work context and for many people this is the best place to start improving your communication skills. Most challenges in the work place arise as a result of ineffective communication. Improvements in this area can lead to greater job satisfaction and more opportunities for advancement. Sue Knight writes in an easy to read style that will be accessible to all readers. I had purchased the first edition, but this newest edition has so much additional information that I purchased a second copy.

12 of 15 people found the following review helpful:

4.0 out of 5 stars A Good Read!, September 17, 2002

By 

Rolf Dobelli "getAbstract" (Switzerland) - See all my reviews
(HALL OF FAME REVIEWER)    (TOP 500 REVIEWER)    (REAL NAME)   

This review is from: NLP at Work, Second Edition: Neuro Linguistic Programming, The Difference That Makes a Difference in Business (People Skills for Professionals) (Paperback)

Neuro linguistic programming, which sounds like a diabolical technique straight out of A Clockwork Orange, is actually a relatively straightforward method of paying attention to the verbal and non-verbal messages that people constantly emit. By noting the inflection, body language and eye movements of others, you can glean a better understanding of what they are really thinking. Conversely, by controlling the signals that you send, you can make sure that people are getting the right message. With the caveat that many elements of NLP are straight out of Communications 101, we from getAbstract recommend this book to anyone in business whose communications skills could use an upgrade.