NST Nine Stars Infrared Touchless Automatic Motion Sensor Lid Open Trash Can

by NST

Product Features

• Seals odor in and eliminates cross-contamination of germs with touch-free operation.
• Anti-fingerprint commercial grade stainless steel, best for office, living room and bedroom
• Features a garbage bag ring to keep the bag hidden from public view for a neat and clean appearance
• Water resistant infrared motion sensor detects motion within inches of sensor range
• Measures 14.6-inch D by 10.4-inch W by 27.0-inch H; 8.0 pounds; 1-year warranty

Product Details

• Product Dimensions: 14.6 x 10.4 x 27 inches ; 8 pounds
• Shipping Weight: 10.5 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B000L407Q2
• Item model number: DZT-42-1
• Batteries: 4 D batteries required.
• Average Customer Review: 3.7 out of 5 stars  See all reviews (76 customer reviews)
• Amazon Best Sellers Rank: #4,476 in Home & Kitchen (See Top 100 in Home & Kitchen)
  • #22 in Home & Kitchen > Storage & Organization > Trash & Recycling > Trash Cans

Product Description

Size: 11.1 Gal Rectangular

Amazon.com Product Description

Attractively housed in durable stainless steel, this touch-less trash can comes equipped with an infrared motion sensor that allows for hands-free operation. Place debris within 10 inches of the sensor and the lid will open automatically. The lid closes automatically, as well, after four to five seconds from initial contact. Other thoughtful details include a large 11-gallon capacity, manual open/close buttons, and a power-saving on/off switch. In addition, an inner bucket liner holds the trash bag in place and conceals it within the trash can. Four "D" batteries are required and will offer a battery life lasting up to one year. Ideal for office, industrial, or home use, the trash can measures 14-1/2 by 10-1/2 by 27-1/2 inches and carries a one-year limited warranty.

Product Description

This 11.1-Gal Stainless Steel Touchless Trash can is designed and engineered by Nine Stars, the world's first legal patent holder. With its designed shape, it will be a good fit in the kitchen, pantry room, living room, bedroom, dorm room or children's room. This durable trash can uses the most advance sensor technology can be found in all Nine Stars Trash cans. As your hand or debris within ten inches and 130° angle from the infrared sensor, the lid will automatically open. The lid will remain open if debris or hand remains within the range of the infrared sensor. Three seconds after your hand moves away from the lid, it closes automatically. Power lasts up to 6 months in normal daily usage. Requires four D-size batteries (not included). Includes a garbage bag ring to keep the bag hidden from public view for a neat and clean appearance.

Customer Reviews

Most Helpful Customer Reviews

28 of 28 people found the following review helpful:

3.0 out of 5 stars Hope you never need parts!, November 17, 2009

By 

KR4WM "ham operator & retired firefighter" (Myrtle Beach, SC) - See all my reviews

My wife and I received this trash can as a housewarming present for our new home. The little ring inside the can has gotten thrown away with the trash bag TWICE by visiting company, who don't realize the ring is in there. Buying a replacement ring is an exercise in futility. A vendor gave me the phone number for Nine Stars, and they don't answer their phone. You get directed to voice mail, and the voice mail boxes are ALL FULL, so the system will not accept any messages. Rings purchased from suppliers on the internet are ever-so-slightly too large, so they must have changed the design. I'm not going to buy a new auto-open lid just so it will fit the bag ring! The manual "lid open" button stopped working after six months. We love being able to wave at the can and it open, and when it was new, it was great! It lost two stars because of the difficulty in locating replacement parts.

21 of 21 people found the following review helpful:

1.0 out of 5 stars Service Issues -- Caveat emptor!, January 11, 2011

By 

E Anderson - See all my reviews

Amazon Verified Purchase

This review is from: Nine Stars DZT-80-1 Stainless-Steel Infrared 21-Gallon Trash Can (Kitchen)

Let's me begin by saying this is a great system, and one you will quickly find yourself wonder how you ever lived without it. That said, here's my experience:

I ordered the 11 gallon can, but because of manufacturer delays, I had to wait 5 weeks for delivery. Not too bad given the price, but 5-6 weeks into using it, the little plastic ring that holds the bag in place split on me. I'm not saying it split as in left me like many other reviews have stated, I mean it actually split, as in broke on the seam. A simple manufacturing defect. I called Nine Star ([...]) and spoke with Angela, Manager of Customer Service. Her number is 626-839-1883, Ext. 10 (or 25 - both get her).

In speaking with Angela, Nine Star acknowledged that these parts WILL FAIL and due to a DESIGN FLAW (the same one that allows customers to easily throw out their rings too), they offer replacement parts in singles and doubles, but evidently, failures are NOT covered under warranty. Cost of replacement for a light-weight plastic ring: $11, or $16 for the twin pack. It's fair to note that the design flaw has been remedied in later versions of their trash cans (at least according to Nine Star).

Considering that this is the simplest (read: low-tech) part of the can, $11 seems kind of steep. Hell, the whole can was only $47 delivered. Nine Star refused to exchange parts and only offers replacement parts for sale, citing it is against company policy to offer free replacement part or warranty anything other than the electronics.

This may all seem silly to some, but to only warranty the most expensive part of the can system and not the cheapest doesn't make sense. I even asked Angela a hypothetical that if the metal can had split on it's weld, would they warranty that, and was again told that they only warranty the electronic parts and that Nine Star could offer me nothing other than the chance to buy replacement parts at 22% of the cost of the whole system, however she would ship them for free (yay, Nine Star!). I was also told that if I didn't like their policy I could speak with Nine Star's home office in China, and was offered their number (+01-86-0591-8305-0611). Angela also told me I would need to have someone who can speak Mandarin if calling.

I can understand if I had thrown it out like many of the reviewers have stated, but this one broke. And it's not like it's hard to put on either -- it only goes on one way. Frankly, if you can put the square peg in the square hole, I'm pretty confident you can master operating the NST DZT series just fine.

I don't know if this is was a planned thing, but it seems Nine Star has a pretty good business selling these parts and is enjoying some pretty healthy margins at the customer's expense. The ring isn't even a necessary part -- it just makes the can look better and holds the bag more firmly in place. As of this writing, I am requesting an RMA from the Amazon seller and returning the can. I can buy the same can from Walmart or Sears for under $50 as well, but at least there I can walk into the store and return it if any parts break.

Check prices here: [...])

Caveat emptor!

19 of 19 people found the following review helpful:

2.0 out of 5 stars Loved it...Now replacing it, January 22, 2008

By 

Patricia J. Krobath (South Riding, VA, USA) - See all my reviews
(REAL NAME)   

Loved it when I got it. It worked great for about 5 months. Then is kind of worked when it wants to. Now, when it actually does open (and that's only after I push the button - so much for touchless) it simply stays open (until I push the CLOSE button)!

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