Six Sigma is revolutionizing many industries by reducing variations and errors, while increasing production and profitability. These same concepts are readily being applied in many non-manufacturing fields, including health care which is an industry scrutinized like few others. But how does Six Sigma work? That is the goal of Nan: A Six Sigma Mystery, which helps explain these concepts in an easy to follow format, focusing on their application in the healthcare industry. This engaging and easy-to-use book explains how Six Sigma can be used to improve performance and eliminate costly errors. It is cleverly written as a mystery novel set in a hospital, where the main character, Nan, uses her Six Sigma skills to sleuth and find the cause of a series of recent deaths. While the book is not intended to teach these concepts, readers will see the value and power of using Six Sigma, particularly Poka Yoke, while being entertained and intrigued by the well-written! mystery. An ideal book for those just learning Six Sigma or for corporate training, Nan is also a great read for executives looking for more examples of how to implement Six Sigma in their own organizations.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars
Fun & great way to learn about health care improvement,
By "mark_b_f" (Pennsylvania) - See all my reviews
This review is from: Nan: A Six Sigma Mystery (Paperback)
The author has written an easy reading mystery that painlessly integrates the basics of applying industrial quality improvement techniques to health care. There aren't too many mystery novels where nurses, programmers and engineers are the heroes! This book works well as a mystery story and as an introduction to quality improvement techniques. A good introduction to effective management practices, too. Much more fun than any textbook that I've seen. Highly recommended!
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Inside This Book
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First Sentence:
"Jack, oh Jack. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
marquee girls, lunchtime theater, frog table, chip burner, marker company, poka yoke, vendor presentation, professional decorum, noon meeting, old chip Key Phrases - Capitalized Phrases (CAPs): (learn more)
Alice Newcomb, Carl Burke, Six Sigma, Gordon Schneider, Mary Cummins, John Wayne, Aunt Agnes, Stan Laurel, Jack Mills, Detective Laurel, Maggie Kelly, Nurse Copperwaite, Suzy Wong, Maria Escobar, Children's Hospital, Randall Pinkston, United Way, Angel Copperwaite, Black Belt, Nan Mills, Vivian Smith, Claudia Benedict, Gordo Appears, The Monday Staff Meeting, Meenie Stewart New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
"Jack, oh Jack. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
marquee girls, lunchtime theater, frog table, chip burner, marker company, poka yoke, vendor presentation, professional decorum, noon meeting, old chip Key Phrases - Capitalized Phrases (CAPs): (learn more)
Alice Newcomb, Carl Burke, Six Sigma, Gordon Schneider, Mary Cummins, John Wayne, Aunt Agnes, Stan Laurel, Jack Mills, Detective Laurel, Maggie Kelly, Nurse Copperwaite, Suzy Wong, Maria Escobar, Children's Hospital, Randall Pinkston, United Way, Angel Copperwaite, Black Belt, Nan Mills, Vivian Smith, Claudia Benedict, Gordo Appears, The Monday Staff Meeting, Meenie Stewart New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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