- Platform: Windows NT / 2000 / XP
- Media: CD-ROM
- Item Quantity: 1
Product Details
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Most Helpful Customer Reviews
19 of 21 people found the following review helpful:
1.0 out of 5 stars
Frustrating AND Disappointing,
By jane bo "janebo" (canada) - See all my reviews
This review is from: National Geographic Presents: RedShift 5 Planetarium Software (CD-ROM)
I too, have installed lots of software but I'm not impressed with this one---firstly, I tried it on Win98se---message: "Redshift 5 has encountered an error & must close". To which it closes & refuses to run at all. Tried it on WinXPsp1. "Redshift 5 has encountered an error & must close". Got a brand new P4 with a 250GB drive & a fresh copy of WinXPsp2. "Redshift 5 has encountered an error & must close". I can run it with the cd & even though I do have my key/activation code, I can download *limited* updates, but only for certain spacecraft--no galaxies or stars. No meteor showers at all. If I take the cd out of my dvd drive & try to run it, "Redshift 5 has encountered an error & must close". Even if I put the cd back in. In fact I have to delete every single entry of it in the registry & Windows or it will not reinstall---which is very irritating when you've customized it because you have to reinstall the entire program again from scratch!!! They have the WORST support site I've ever seen, not a single faq on Redshift at all! The switching back & forth to a pointer & a sky drag cursor rather than having an "adaptive" cursor like StarryNight, is a Drag as well. I was psyched & really looking forward to playing with it when I ordered it but I expected a lot better too. Not good with 2 thumbs DOWN! "Redshift 5 has encountered an error & must close".
11 of 11 people found the following review helpful:
5.0 out of 5 stars
I thought it was good anyway,
By jediyoda8 "Astronomy guy" (Boston, MA) - See all my reviews
This review is from: National Geographic Presents: RedShift 5 Planetarium Software (CD-ROM)
I actually have had great succes with this product. I recieved Redshift 3 as a Christmas gift when I was in middle school, and now I'm a Teaching Assistant for an Astronomy class at the school I attend. The class comes with some planetarim software, but it's no where near as capable or user friendly as Redshift. Starry Night is another popular one, and I would certainly recomend it too, but it's more expensive than Redshift, so this is a good economic choice. As for the technical support, I actually have Redshift 5.1, which I was unable to update from the website. I e-mailed the tech crew and within a few days they responded by letting me know that Redshift 5.1 is the already updated version. In addition, I was able to download any of the add-ons that I wanted from their website and I found a list of FAQs which helped my solve the initial trouble I was having with my serial number.
24 of 30 people found the following review helpful:
2.0 out of 5 stars
It wouldn't let me register...,
This review is from: National Geographic Presents: RedShift 5 Planetarium Software (CD-ROM)
Hi,
I have installed lots of software, but Red Shift 5.0 has me stumped! I tried on-line to register my SN, but it keeps giving me a 'error'. Also no email support! I tried there on-line web support,but it said my probelm did not fit a certain creteria so had to just give up. I might add I can run the program if I use the CD each time, but since I couldn't register I now won't be able to update any of the comets data, etc. I had expected better! Wally..
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