Customer Reviews

TRX Personal Transporter Scooter

5 star:		(18)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(8)

 

 

I'm a TRU employee. We recently started using one to get Birthday Club sign ups. I got to use it.

First off I'm heavy set and over the weight limit. It STILL performed very well. Got good speed and can make tight turns in a narrow aisle. Plus it works well at getting people to sign up.

I love using this thing. I used it for almost 2 hours before it started to loose power. My added bulk makes it have to work harder but it still works great.

If a grown adult employee can love this thing I'm certain a ten year old kid would love it too.

I don't believe any of the reviews that say they have had a great experience with this product or with customer service. In the first place, customer service does not provide sales on extra parts such as tires or batteries. They usually don't even answer their phones and when they do, they are quite rude and will not warranty or help in getting replacement parts.
I saw the TRX scooter on sale at Toys R Us a couple of months ago. It looked like a good sturdy scooter--just what I had been looking for to run simple errands close to home. I told my 2 sisters about it because I thought it would be a great gas-saver. So, we each bought one. I didn't have any problems putting mine together but both of my sisters had problems with tightening the steering assembly. I couldn't get my battery to charge and I exchanged it the next day at Toys R Us. My sisters were able to charge their batteries. However, my sister Lynn rode about a mile from home and it died on her. She had to push it all the way back home (and they aren't easy to push). My siser, Joanne, had a little more success with hers as the battery didn't give her problems for a couple of days. We all took turns trying to contact customer service but they were ridiculous. My second unit ran for about a week before it would not run anymore. I did everything they suggest: I checked and tightened all the bolts and charged the battery after each use, but it did no good at all. Eventually, we all returned our scooters for our money back.
I also noticed that there is a stipulation with buying this product online; THEY DON'T ACCEPT RETURNS! From our experience, you're gonna need to return it. I wouldn't suggest buying the TRX.

This is a very well made, cost-efficient scooter for covering significant ground in comfort and style. While perhaps not appealing to teenagers who like to go very fast, it's top speed of 12 mph is certainly more than adequate. A large diameter from wheel with cast spokes and two smaller rear wheels add significant stability to this scooter. All wheels are mountain bike quality tires, and the two rear wheels appear to be solid rubber. In between the two rear wheels is a large "razor scooter-like" tire which adds stability to the scooter if you were to tip back. A large rubber covered platform to stand on makes this scooter easy to ride. Note that you need to stand a bit toward the front of the platform so that the scooter does not angle back, but this does not impede the quality or ease of use of the ride. The scooter is easy to put together--10 mins max, and comes with all tools you need, although having a vise-grip is helpful. Also has a very small turning radius if that is a requirement. All-in-all, a fun and cost effective way to get around, sort of like the poor man's Segway.

I couldn't get this thing to start! The battery is a total waste and I couldn't get a replacement from the company despite their warranty claims. The company was unresponsive at best. It took me 3 days of trying before someone would call me back. I found someone locally to look at it and get another battery which cost me another $100! Don't waste your money on this China made garbage.

I got a good deal from a local TOYSRUS store. I purchased the last floor model and was giving a wrong charger. I went on [...] and got a 36v charger cheap after that everything was perfect. Quality is one of the best and safety factor is very good compare to two-wheel electric scooter. This is a fun mechine for both adults and children.

I am 75 years of age and this is not a toy for me. I have arithritis in my hips and a lower back deformitity that makes walking very difficult and with the TRX I can easily get around to my neighborhood stores, library and church. Without it, I needed someone to drive me. I do not own a vehicle other than the TRX Personal Transporter. I recommend it not only for fun, but useful means of transportation. It is limited in it's range due to my weight, but it is just perfect for what I need.

J. Waldren, Ohio

So far we have bought two of these and would love to buy more! We were a little worried thinking there was a problem with them but it turned out they just needed a little adjusting. We have gotten many hours of fun out of these and are looking forward to many more. I hope these will be available again soon!

This is the best skooter ive ever had all the other ones ive had broke. I really love this skooter. "Its really fun to ride."

when I 1st got this scooter I loved it! I road it for hours of fun and i still do! I have been using this scooter for 2 years now and it works like it is brand new! I recomend this scooter to any kid from 10 and up

Reading the BAD reviews had me worried...But after easy assembly(just put the handle bar on) & many hours of enjoyment I have to say they must be written by the compeditors more expensive scooter people. I weigh 220 lbs & this scooter performs just great. My son & daughter ride around the block, over speed bumps,up hill, etc...& keep going(trying to wear the battery down)for hours of fun. I bought 2 scooters to use on the job...looks like I'll need a couple more. Thanks !