Most helpful critical review
15 of 18 people found the following review helpful
My first Nautica watch
on December 22, 2013
I chose and bought this watch from Amazon.com is because it looked so good (I think this is one of the big problems on-line shopping, you can only see it but can not try it until the item is delivered to you) and the price is right. After it was delivered and I tried, all the problems showed;
1st, the band is so loose and almost impossible to adjust. In the user's manual (if we can call it is a manual), there is "Band Adjustment", I read it carefully but no help at all. I wonder do I have to go a watch shop ask an expert to do it for me with maybe $10 fee.
2nd, the User's manual. I never see any User's manual as user-unfriendly as this one. I can not find the model number (it should be the most important reference) of the watch from anywhere of the manual. Ended up I have to check page by page until page13, from a picture on the bottom of the page, which looks like my watch, I guess it is something related to my watch. Under the picture, there is something as "6P29", I really don't know what it refer to. Anyway, since it is for "to set the day", which I do need to "set the day". The manual said; "Pull crown to "C" position", this is the first step, but my watch crown can only pull to B position. I didn't want to use force or tool, it could damage the new watch. Until today, my watch carries the wrong date.
3rd, the watch is very hard to see the time under the daylight (not in the room), I think it is due to the design. I am an 72-year old man, so this design is an old-user-unfriendly, I would figure this problem out at once if it is not online shopping.
I have written an email to Nautica from their website 5 days ago, asking their help, but they had no response at all, I should say this is a very customer unfriendly company. Since this sell is from Amazon.com, I wonder Amazon.com can do any help or I just have to return it back to Amazon.com. If I do return it, should I pay the S&H?
My recommendation to any future buyer of Nautica watch; Be sure you check the watch you like in any watch store, then order it on Amazon.com.