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11 of 11 people found the following review helpful
on December 25, 2007
The box lists "easy 123". I'm a computer programmer and this is NOT easy 123. After you install (we bought the "Gold" version), there is no apparent way to convert to mpeg4. I happen to look under start, program files, and there was a 2nd option under my "gold" software (in other words, the choices are not integrated!). So I click the moves2portable, expecting more software to pop up, but it begins to download a software update! I knew what to do but the average user would not. Finally it has the right conversion options but you have to go to settings first and select ipod. This causes the software to stop and restart. This is crazy user interface stuff. Finally, I convert a movie (under the tuscan sun), put it on my ipod, the sound is great, the video is great, and they are out of sync by a second or more - serious dubs disease! grrrrrr. I find the settings area where you get to "guess" bitrates and sync settings. I go online and find the forum where a tech person has some "suggestions" to try. I'm on my 3rd conversion now. I converted a couple of the smaller preview files with these new suggestions and they look ok, so I'll see how the movie comes out (it takes 2-4 hours to convert one movie, so messing with settings and retrying is not a picnic). I'm sure this company is trying to get up to speed on all of these issues, but they have a long way to go! There is no documentation in the box, and very little online unless you enjoy crawling through forums. The integrated "Help" text is a joke. If this last attempt doesn't work, its going back.
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19 of 21 people found the following review helpful
This software would not work, even tried unistalling and reinstalling it, much of the problem I have is that there is no instructions in print, on the disc or on line, on how to use the product. As the software would not work I tried to contact Tech support (only way is online) I completed the request support form, no reply, I used the online forum and even sent a separate e-mail directly to tech support, no reply. Take my advice pick a different product.
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20 of 23 people found the following review helpful
on March 4, 2007
honestly, i had no problems making dvd backups of my dvds. i travel regularly and would rather take a copy with me than the real dvd. imagine losing a movie overseas and having to pay $20-$30 for another copy of my movie. one note, make sure you download the plug-in otherwise it will not work. if you're using it to make movie copies for your ipod, beware, the copy i made had a problem syncing video with audio. the audio was a couple of seconds slower than the video so it looked like a badly dubbed video. also does NOT work transferring subtitled movies to your ipod.
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12 of 13 people found the following review helpful
on February 12, 2007
i bought this to make backup copies of DVDs that i burned from my TV and though it did copy the disk it made it impossible to use any of the features that my DVD player offers (like fast forward, rewind, skip chapter, renaming the file, etc) and the copies seemed to only be the first five minutes or so of the TV show, even though it said on the menu that the whole show was there (45 minutes). it would play up to a certain point (like the first chapter of a show) and then freeze. it wouldn't return to the menu. it wouldn't do anything. it just stayed frozen no matter what button i pressed. i had to unplug my DVD player to make it stop. as far as i can tell this product is a worthless waste of money.
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5 of 5 people found the following review helpful
on April 18, 2008
This software is junk! Save your sanity and PC by avoiding this product. Sure you may be able to rip a few dvds after many hours of uninstalling and re-installing the updates, but believe me, eventually you'll come to realize that other programs are now having problems and the only way to correct the situation is by re-installing your entire operating system! Like just about every other dvd copying program out there, this one is full of bugs and is nowhere near ready to be sold to the public.
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3 of 3 people found the following review helpful
on October 14, 2008
I bought this software after reading reviews about how it was easy to use. I didn't need a program with all the bells and whistles just something to copy dvds and convert them. well it copied and dvd that i had just fine and in a timely matter so then i decided to convert the dvd to a mpeg4 or wmv, as soon as i hit the convert button a box popped up "unkown error code 1" so i tried it a few more times and then deciced to contact customer support. This is when the real problem started. I filled out the online support form and stated my problem, it asked what error code i was recieveing and the one i had wasn't listed, the next day i recieved a response asking me all the same questions, what version i had, what error code and what model dvd burner, so i answered again and then recieved an email about burning, anyway i stated i could burn dvds but i really needed to convert the dvd to a file i could email and that the program would not let me convert, their response was " the file would be to big to email" HELLO... It won't convert to a file period. There is no phone number to call and there is no 24/7 support. i get one email a day and no response on weekends. it has been almost a week since my problem started and i still have not gotten anywhere and of course you can't return opened software. Go buy Roxio at least you know it works and has good support, it's worth the few extra dollars
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3 of 3 people found the following review helpful
on April 18, 2010
I rip DVDs on my PC so I can watch movies on the airplane. This software takes a long time, and requires multiple steps (first about an hour to pre-process a file, then select output format then another hour or so to convert) instead of one click - so no overnight copy/convert process. It did create output files - one in DVD copy format, and another in MPEG format (I had to try different methods since the first one did not work) - neither worked. My PC was unable to play neither file - about 3 hours I will never get back. I am returning it.
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5 of 6 people found the following review helpful
on December 5, 2009
I've tried several of the free downloads of DVD copying software until one of them infected my laptop with 19 Trojan viruses. After doing a fix, I vowed never to download this stuff again and go ahead and pay the 50 bucks for the real stuff, and boy, did I pick a loser. Nothing worked. 123 DVD Copy Gold not only doesn't copy and burn DVDs, it doesn't even burn DVD files stored on my external hard drive. I emailed the company, describing the problems I was having, and never received a reply. I tried everything, disabling my firewall, uninstalling/reinstalling, etc, to no avail. I plan on buying 1 Click DVD next, as their reviews and ratings are very good to excellent. Don't fall for this junk. Save your money and look for something else.
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3 of 3 people found the following review helpful
on September 24, 2010
Should have read the reviews first - saw it on sale at Office Depot for $20. I wanted it for the ability to convert DVD to different formats such as mp4 or wmv. Does not work at all - error message pops up every time I tried to convert and the program shuts down. Do not waste your time on this piece of carp!
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3 of 3 people found the following review helpful
on September 1, 2010
This is the worse software ever. I only wanted to copy a family video to another dvd. No user support, no online or printed help. The box it came in is more useful. I had to rate it one star but it was not even worth that rating.
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