Customer Reviews

Navigon ZAGAT Ratings and Reviews Activation

5 star:		(0)
4 star:		(2)
3 star:		(2)
2 star:		(0)
1 star:		(3)

 

 

This product is limited to very few areas. It only covers major metropolitan areas. It's great when you travel to bigger cities, but forget it if you travel to a small city and town. I guess Zagat does not do small. Maybe they will add more cities in the future including my city Asheville, NC; a major tourist area. As of July 1, 2008 Zagat has added a few ratings in the Western North Carolina area, way to few to make any differance in my review of this product. For example Mount Mitchell Golf course was incluled but they gave the wrong address. On the map the course is where it's suppose to be but the address is wrong, I had to go in and manually add the correct location on my unit. I bet a lot of golfers will be lost if they fallow the Zagat info. Glad i knew how to get there, the unit was sending me in the wrong direction.

This item is just "okay". However Navigon is really doing something different than the other GPS companies. Navigon is innovative and unique and it should grow and get better as they come out with new things and update their existing products. For this item they need to update it to cover more places. It works where I live but it only features a few things, when it could have much more with the places that are here.

Overall, this is a good, inexpensive addition for your navigon gps unit. It's basically the paper zagat restaurant guide along with reviews of other attractions (hotels, golf courses, etc). I paid 16.99 for this directly from navigon (19.99 with 25% off code), so I'm not sure why amazon is charging so much.

Pros:
-Detailed restaurant reviews and information like hours/phone numbers
-Convenient restaurant categories such as best food, best service, etc.
-Additional reviews of other attractions
-Relatively inexpensive at $16.99
-Updated regularly (yearly i think)

Cons:
-POI search is hard to navigate through (inherent to navigon devices)
-Arrows don't allow you to scroll through a review, only page up/down
-Great coverage in big metropolitan areas, limited coverage elsewhere (think of which cities they actually make the zagat guide for)
-Navigon charged me $1 shipping even though nothing was actually shipped. They just e-mailed me the activation codes for the service.

Navigon has an MSRP of $19.99 and is selling it direct from their website. Not sure where amazon gets the $39.99 MSRP.

1.0 out of 5 stars CUSTOMERS AWARE - FreshMaps deceptive Marketing, April 16, 2009
By Baivab Mitra (Jersey City, NJ) - See all my reviews
(REAL NAME)
I love my 2100 Navigon. (Read my review on the same). I loved it so much when it got destroyed I went and bought a 2nd. Navigon. You may buy a 2nd. navigon due to various reasons - like my case, just for upgrading to newer model, vandalism (more & more happening now), etc. So here I am, with just 2 downloads from possible 12 and I try to register my FreshMaps subscription service -- REPEAT NAVIGON SAYS IT'S A SUBSCRIPTION SERVICE for my new Navigon - 2200T. Nada,zilch, zero, null. Customer service: NO, YOU NEED TO BUY NOW A NEW SUBSCRIPTION, NEW FRESH MAPS, etc. etc. I tell them - where it's written in their terms & conditions - it's not transferable. No Sir - not written, it's ASSUMED. It's our Company policy, etc. That's PURE VANILLA DECEPTIVE MARKETING and also absolutely foolish strategy. Why? I returned back my 2200T, went to [..] ; bought myself a nice USED 2100 and I continue to happily and merrily use my FreshMaps subscription!! So, ALL YOU GOOD FOLKS - remember - if you buy this you're locking yourself into Navigon's product for the lifetime of the subscription. This includes TRAFFIC, ZAGAT, everything. I just thought all should be made aware of this limitation.

I bought the Navigon 5100 and then purchased a model 2100 for my daughter. I activated the Map service for my daughter and plan to update her GPS when the next Map is available. Navigon was good by Including a free complimentary map update with the updated software for both my Navigons, so their maps have March 2008 dates on them. The price for map updates is very affordable compared to others. I live in Dallas so their Lifetime Traffic service has really been a help to myself and my daughter. I will be adding this Map service to my own model 5100. They do recommend to install a download manager. I have a good DSL connection but trying to download the update without the download manager is very slow. The download manager uses bit torrent and this makes the download much faster so it is a very good ideal to go ahead and install the download manager first using the link from their website. It would be nice if a person could order this update on DVD when you don't have a broadband connection. Using dial-up would be insane as it is around 1500 megabytes in size to download.

I purchased it on 7/22, got it on, it never worked, I returned for repairs on 7/28, they recieved it on 8/1. They finally got it to the repair department on 8/6. I called on the 8/8 and they said that it should be shipped back to me on 8/11 and i should have it by the 15th at the latest. Well the 15th cama and went. I called again on 8/22 and now they are supposed to ship a replacement on 8/25... We will see.... Not too happy.