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Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner

1,884 customer reviews
| 279 answered questions

List Price: $429.99
Price: $359.00 & FREE Shipping. Details
You Save: $70.99 (17%)
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  • Neato XV-21 Pet and allergy automatic vacuum, charging base, boundary marker
  • Features: Powerful cleaning system specially designed for pet owners and allergy sufferers
  • High performance vacuum removes all kinds of dirt and cleans all floors: carpets, rugs, hardwood, laminates, tile, and stone
  • Schedule automatic cleanings while you're away via simple user interface
  • Automatically returns to charging base when vacuuming is concluded
18 new from $355.00 23 used from $195.00 1 refurbished from $214.95
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$359.00 & FREE Shipping. Details In Stock. Ships from and sold by in easy-to-open packaging. Gift-wrap available.

Frequently Bought Together

Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner + Neato XV-21 Vacuum Cleaner Filter Neato Robotic Pet and Allergy Filter Replacement for Neato 945-0048 Filter (Pack of 4) + Neato Pet & Allergy Upgrade Kit
Buy the selected items together

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Product Description

Product Description

Neato XV-21 Robot Vacuum Cleaner 945-0041 Vacuum Cleaners

Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner

Designed especially for pet owners and allergy sufferers!

The Neato XV-21 takes automatic vacuuming to a brand new level. Whether your floors are carpet, wood, tile, or vinyl, the XV-21 is ready to take on the task of keeping your floors neat and clean.

The XV-21 features a special bristled brush that enables the pick-up of tough pet hair, dander and fibers, and the Pet and Allergy Filter boosts airflow and suction power and picks up and retains more than three times the amount of fine dust particles of standard filters.

Come home to that “just cleaned” look: Easy to set up for daily cleaning – scans the room and automatically vacuums for you in an efficient back and forth pattern. Set it up to clean as often as you wish – even daily!

Keep your home healthy, Reduces allergens and picks up pet hair. Unique Pet and Allergy Brush: Bristle Brush easily picks up pet hair; Runs quietly, especially on hard floors. Special Pet and Allergy Filter: Super-high airflow and suction power; Picks up and retains fine dust particles. Cleans Like You Do: Vacuums in methodical back-and-forth pattern; Vacuums close to walls and corners; Carefully cleans around obstacles and under furniture. Easy, Automatic Operation: Large, bagless dirt bin, it’s easy to empty and clean; Automatically adjusts between carpets and hard floors; Automatically returns to base to recharge.

Bringing Next Generation Intelligence to Robotic Vacuum Cleaners: RPS Technology™, Laser-based Vision & Room Mapping: The Neato XV-21 is equipped with onboard Room Positioning System (RPS) technology, a revolutionary system developed by Neato Robotics that combines laser vision with mapping.

With RPS technology, the robot uses its laser to see its surroundings and create accurate maps of areas to be cleaned – including furniture, objects and doorways. The robot constantly updates its map of the room, so if a new object is added into the room during a cleaning run, the robot will add it to the map.

First time use

Place your robot vacuum on the charge base for its initial charge. Neato is ready to clean when the status light turns solid green. Charge the batteries overnight before you use your Neato XV-21 for the first time. After that, run through three complete cycles of charging and cleaning-until-recharge to get the most capacity from your batteries.

How do I get the most from my Neato XV-21 battery?

You can recalibrate your Neato robot’s batteries to improve capacity and lengthen runtime between charges. You may need to recalibrate the batteries in these situations:

  • The robot is new
  • The batteries are new
  • You updated the software
  • Your cleaning area expanded

  • Follow the steps below to recalibrate the battery:

    1. Turn off any scheduled cleaning and confirm the robot's ON/OFF switch is ON.

    2. Reset the batteries by going to MENU->SUPPORT->NEW BATTERIES.

    3. Place the Neato robot on its charge base over night to ensure a full charge.

    4. Run the robot until it finishes cleaning the maximum area you ever want it to clean (i.e. the entire house), or until the robot displays “Battery Low” on its display and needs to recharge.

    5. Dock the robot on its charge base for a full charge, until the status light turns solid green.

    6. Run the robot as usual until it needs to recharge again.

    7. If the runtime improves to longer than 40 minutes, the batteries have been recalibrated. If the run-time is still less than 40 minutes, go through the recharging cycle again.

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Product Details

Product Warranty: For warranty information about this product, please Click here [PDF]| Manual [PDF]| Manual [PDF]
  • Product Dimensions: 5.5 x 21.3 x 15.2 inches ; 15.8 pounds
  • Shipping Weight: 16.4 pounds (View shipping rates and policies)
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • Origin: USA
  • Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
  • ASIN: B007JOJ9QQ
  • Item model number: XV-21
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (1,884 customer reviews)
  • Amazon Best Sellers Rank: #16,357 in Home & Kitchen (See Top 100 in Home & Kitchen)
  • Product Warranty: For warranty information about this product, please Click here [PDF]

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Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

720 of 742 people found the following review helpful By TERRY BUFFINGTON on April 17, 2013
Verified Purchase
I've been meaning to write a review on the Neato XV-21 pet vacuum since I got it but never got around to it. It's been 7 almost 8 months since I got him and I still love him its the best household appliance I have ever gotten and that includes my kitchen in stand mixer which comes in at a close second. Now for some details:

I got Neato because I fractured my back and could not push the vacuum around or sweep easily. I would recommend him ( yes mine is a he yours might be a she but you'll have to get to know yours to find out. Ask nicely and maybe it will tell you.) for elderly or disabled people that have issues with those kind of tasks.

I have 5 yes you heard right FIVE Pug dogs. If you have a Pug you know they shed enough fur each week to make up whole new Pugs, my husband jokes that that is how we've ended up with 5 they keep multiplying via furball reproduction.

My house is 4200 square feet give or take. It's all either hardwood floors or porcelain tile I have NO carpet or throw rugs so can't speak to how it would do on carpets. My layout is mostly open concept but is divided among 3 floors. The main floor which neato does every day is about 2400 sq ft. Neato does an excellent cleaning all of it. It does take about 3 charging cycles to do the main floor but that is okay with me he basically does about 800 square feet per charge. To do the other levels I simply carry him to that floor set him down and start him up and off he goes. On those levels he of course can't get back to his charger on his own so I put him down in the middle of a room so I can find him easily once he has finished and is asking to be charged up. Yes I lost him one day when i forgot I had carried him upstairs so learned leave him right in the middle of an easily visible room.
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546 of 571 people found the following review helpful By Jchap on May 23, 2012
Verified Purchase
As someone who has owned many models of the Roomba over the years it was time for another Robotic Vacuum. I have 3 dogs and 4 cats so I have constant fur balls and toy shreddings around my house. I have not been impressed with some of the newer Roombas compared to the older ones as believe it or not the newer versions would get stuck on rugs easier. I did some research since there are now many brands of Robotic vacuums on the market to choose from.

I have tile throughout with occasional area rugs. I got my Neato last night and already I'm in love! Compared to the Roomba, it is smart! it scans my rooms, knows where to go, when it's time to charge it returns to it's base remembering where it left off. All the while it hasn't gotten stuck on anything and it's not constantly banging against my furniture and cabinets. It has suction which none of my roombas have ever had. Already between playing with it last night, and then again this morning I can see what a superior job it's doing at picking up the furballs and toy shreddings and navigating through my house. And as far as cleaning the machine it's a snap compared to keeping the Roomba clean and fit. I think even my dogs are appreciating the fact that it's not constantly running into them!

Absolutely love this vacuum!
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372 of 396 people found the following review helpful By Michael Eisler on May 30, 2012
Verified Purchase
I did not realize how big my XV-21 would be until the package arrived from Amazon. Unpacking it, I realized that the robot is essentially the base of an upright vacuum cleaner combined with suction pump, sensors, computer, and battery. The beater bar is as large and powerful as any upright vacuum cleaner. I think this explains why previous generation XVs got such great reviews, and those reviews drove me to pre-order the XV-21.

Startup was fast; I just plugged in the dock to an wall A/C outlet, brought the robot near the dock, and discovered that the robot's batteries charge wirelessly. Very cool.

After fully charged, I pushed a button on the robot, and it proceeded to clean one floor of my house, requiring several re-charges (it automatically returns to base when it needs to recharge).

The robot is very user friendly. It tells you when it needs its dust bin cleaned, its brushes unclogged, when it is blocked, etc. It emits chirps to tell you when something is amiss.

It is much quieter than a conventional corded upright vacuum or a central vacuum that has a power beater bar. Turn the TV on the volume a little higher and you can watch TV while it works.

As heavy as the XV-21 is, it isn't as heavy as an upright vacuum nor as bulky as the hose and attachments for a central vacuum system. So it is easier to carry up and down stairs to clean other floors.

I bought the robot because I don't wear shoes in the house and was tired of stepping on crumbs or food scraps in the kitchen. The robot keeps the kitchen floor clean, and does just as well in other parts of the house.

Some things to keep in mind:
- Allow for plenty of clearance between the base and and any obstacles. The manual says 3 feet; I've had better luck with 5 feet.
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993 of 1,078 people found the following review helpful By Frank Peters TOP 500 REVIEWER on April 9, 2013
I was SKEPTICAL about expensive vacuum robots. I have all tile floors. I bought the Neato XV-21, & the iRobot 770 (non-lighthouses) to test them both. I keep a very clean home and live alone.

Before trying out the 770, I moved all furniture and swept with a fine broom... mopped all floors to hospital grade and waited 7 DAYS later to test the iRobot on a clean floor as an ultimate test. I could see no dirt on the floors when I started the iRobot 770 for the first time. The unit finished with a 40% full container when done! I was surprised at the machine's effectiveness, because my floors were already clean. LOL. It picked up very small speckles of dirt, teeny-tiny rocks, hair, lint and other fine particles.

The Neato was tested upstairs. I liked it a tad more at first look, but at 3 weeks, it gave a fatal 'LEFT WHEEL STUCK' error. I called Neato & investigated by hand... the cheaply designed Wheel Motors get tangled and busted by internal parts. I looked it up & saw FACEBOOK pages for both companies.. (go over there now).. it showed complaints on Neato's Facebook versus mostly compliments on Roomba's. This backed up what happened in my own experience. I am writing this review for you to make the safest purchase possible.

(Here is what I found after testing/ comparing Both Machines:) The 770 is like a Sweeper Robot w/ a small vacuum under it's long brush compartment. The Roomba cleans hard floors very well (sometimes gave slight issue w/ dark floor mats). It is less sophisticated navigation-wise than the Neato. It goes over itself a tad, has to see it's base to land there, and needs a tad more attention in cleaning it's roller brush than the Neato. It is not as powerful as the Neato (but doesn't need to be at least on hard floors and the battery lasts longer).
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Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner
This item: Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner
Price: $359.00
Ships from and sold by

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