Customer Reviews

Negotiation: Communication for Diverse Settings

5 star:		(2)
4 star:		(0)
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This text was required for a class but has been a thorough and diverse manual for strategizing all forms of negotiations, whether business or personal. I have found it invaluable for setting guidelines, exposing weaknesses, and building on successful interpersonal transactions, no matter how large or small. I would label this book the Handbook of Negotiations - a must for beginners and intermediate negotiators.

The only issue I had with this book was over a discussion presented by the authors about "Wiley Coyote" and The Roadrunner. Therefore, aside from knowing the name should have benn "Wile E. Coyote," I found this to be a great book. The information is presented in a fairly forthright manner by Spangle and Isenhart. Because so many things happen simultaneously during the process of negotiation, the authors have broken down the process into stages and then artificially further broken down those stages into discrete areas so that their concepts could be better elucidated as entities interacting amongst the negotiation's participants. As a whole, the information is very well presented with examples that really drive home the concept under discussion. In addition, after most chapters (if not all) there are professional profiles of negotiators which further illustrate the information given within the chapter.