Top critical review
8 people found this helpful
Does not seem to be the same Journee I've been on before...
on November 19, 2015
I recently ordered this bottle. When it arrived I found out I had to battle with the pump for a few days to make it work. Nothing would come out. I returned the bottle and ordered a new one. One day into using it, the same problem began to happen. The pump stopped working. I went 2 days without using this cream. Pretty frustrating as I have been a Neocutis user for over 3 years now and I've never had this issue before. When the bottle actually started to work, I noticed something else. The formula seemed to be different from the ones I've used before. One of the reasons I was sold on the Journee cream is in spite of having SPF content in its formula, the cream was not heavy, instead quite light weight and didn't leave a "tint" on the skin like other SPF creams typically do. However this formula feels heavy weight and leaving behind almost a cakey "tint" on my skin. It doesn't seem to be settling well on my skin at all. The texture is suspicious. I called Neocutis and explained to them my concerns. They said Amazon is not an authorized seller and they have received similar concerns in the past. This is not an expensive cream to begin with. I'd rather pay full price and get the real deal instead of a discounted price and get an item I'm not happy with. So be cautious with this cream! I'm returning it as we speak. Once I receive my cream from an authorized dealer, I'll do my comparison and then really know if I made the right decision.