Nero BackItUp & Burn

by Nero

Product Features

• 24-7 continuous protection for all your files with Nero LIVE backup
• Create professional-looking videos and slideshows in minutes
• Easily share photos and videos directly to social communities

Product Details

• Product Dimensions: 8.1 x 6.2 x 1.2 inches
• Shipping Weight: 3.2 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B00278C5SS
• Item model number: AMER-102001
• Date first available at Amazon.com: April 22, 2009
• Average Customer Review: 2.6 out of 5 stars  See all reviews (14 customer reviews)
• Amazon Best Sellers Rank: #6,379 in Software (See Top 100 in Software)
  • #75 in Software > Utilities > Backup

Product Description

From the Manufacturer

Finally, multimedia software that truly does what you need. Nero 11 empowers you to create, manage and share your photos, music and videos like never before. The express video editing workflows, plus burning and backup are stepped up and seamlessly integrated with exciting features to give you a true 360-degree experience. Easy-to-advanced video editing, including innovative video file conversion technology for multiple device playback, provides you with the full circle connection for your digital media needs.

Product Description

Finally, multimedia software that truly does what you need. Nero 11 empowers you to create, manage and share your photos, music and videos like never before. The express video editing workflows, plus burning and backup are stepped up and seamlessly integrated with exciting features to give you a true 360-degree experience. Easy-to-advanced video editing, including innovative video file conversion technology for multiple device playback, provides you with the full circle connection for your digital media needs.

Customer Reviews

Most Helpful Customer Reviews

11 of 11 people found the following review helpful:

1.0 out of 5 stars Save your money, this is worthless, November 11, 2009

By 

ndlxs (Sacramento, CA) - See all my reviews

This review is from: Nero BackItUp & Burn (CD-ROM)

I installed this on both my work PC and my home PC. On my work PC, it took over 12 hours to compress and backup a 250 gig drive. Yesterday, when I needed to recover a file, it first said it will take 2.5 hours to build the file list, then 5 minutes later, it crashed and said the backup was bad. Likewise on my home PC, it took 3 days to backup the drive, and crashed on every successive attempt to do an incremental backup.

Save your money, this is utterly worthless.

11 of 11 people found the following review helpful:

1.0 out of 5 stars Burn, at least part of the name is true., September 8, 2009

By 

Charles A. Taylor (Bakersfield, CA United States) - See all my reviews
(REAL NAME)   

This review is from: Nero BackItUp & Burn (CD-ROM)

Why is all backup software garbage? Nero's attempt is a real stinker too. We're greeted with wonderful cryptic error messages at every turn. "Server Busy, Action can't be completed because the server is busy." They give you two choices [Switch to...] which pops up the start menu and [Retry] which does nothing. If you you're the patient type after about 5 minutes of [Retry] the Backup app will finally open. It goes down hill from here. The backups routinely fail with cpp errors. "Assertion failed". Now it's stuck. It thinks one of the failed backups is running and it refuses to start it, even after a reboot. Garbage. Stinky garbage.

I wish these idiots had to rely on their own backup software. (You KNOW they don't) I'd just love to stick a magnet on the hard drive of their office server and sit back and watch as they try to restore using their own crappy software. That show might be worth the price of admission, the software certainly isn't.

4 of 4 people found the following review helpful:

1.0 out of 5 stars Extremely frustrated and sorely disappointed, August 2, 2010

By 

Pebbles - See all my reviews

This review is from: Nero BackItUp & Burn (CD-ROM)

I bought a new backup drive that came with Nero Essentials. Essentials didn't have enough options for me so I bought the full version of Nero BackItUp and Burn. After multiple uninstalls and reinstalls, this software still does not work. Tech support is incredibly slow to respond - 36 hours minimum on their response time. In today's digital age, that slow response time is unacceptable. Even though I have asked twice now for my money back via their mail support system, I still haven't heard from them. I've called Nero and hope someone will call me back.
Never again will I buy anything from this company, nor will I recommend them to anyone. I am technically literate and can't believe their customer service is so poor. I'm not one to post complaints, but my experience with Nero these past 10 days couldn't go unmentioned.

As an update, I finally reached spoke with a supervisor at Nero who agreed to refund my money. At the same time I was talking to him, Nero tech support responded to my help request (5 days after I submitted it) and asked me to reinstall just one more time. The supervisor said I had already done enough and that he would process the credit and I should get it within 7-10 days.