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Product Description
Why go to a cafe when you can have creamy, frothy milk for your coffee in your own home? The Nespresso Aeroccino Milk Frother uses your favorite milk and at the push of a button creates a froth in about 50 seconds that will enhance any hot drink. And it works quietly so you won't have to wake anyone else up when you have your early-morning coffee or espresso. Try it in hot cocoa for those cold winter nights! Stops automatically Additional Pods are available directly from Nespresso by phone (800-562-1465)
Customer Reviews
Most Helpful Customer Reviews
43 of 46 people found the following review helpful
I have owned several different espresso makers from krups to capresso to nespresso. I have also had a capresso frother which I had to return because it didn't work. While I have enjoyed the coffee, I have always been "frothingly" challenged- except on the lower end krups- a fact I find mildly interesting. Anyway, this aeroccino is so simple as to make you wonder and the froth is perfect, as is the steamed milk. So far I have not run into the problems of it shorting out and neither has a friend who has also purchased one, but I am glad to know they will replace it. The greatest thing since sliced bread for the consumer who likes gadgets and is willing to pay for them
74 of 83 people found the following review helpful
When Aeroccino works, it works great. It is quick and quiet, and produces excellent foam. Clean up is very easy. But, there is something inherently unstable about Aeroccino machines. Since August, I managed to kill three of them and I am not sure why. Part of it is the nature of the machine: because it is constructed like a water kettle, one should not submerge it into water. But because it is designed to heat milk, the manufacturer allows putting it under running water as long as the bottom of the machine remains dry. If you get the bottom wet (and you will), the machine either trips (and heals itself after fully drying) or dies. I suspect, my first two Aeroccinos died such deaths. My third one died today. I frothed milk with it, refilled it and tried again (without cleaning in between) and the machine did not work. I tried again and it worked for 20 seconds and stopped. I tried again a couple hours later and it worked for 10 seconds and stopped. I am not sure why it is so, but I suspect it has to do with the magnetic foaming brushes you must insert into the machine to make it work. If anyone has ideas why this is so, let me know.
On the positive side I keep calling the company and they keep sending me new machines. I really like Aeroccino when it works. But I suspect it will be the good old microwave when I finally run out of warranty.
On the positive side I keep calling the company and they keep sending me new machines. I really like Aeroccino when it works. But I suspect it will be the good old microwave when I finally run out of warranty.
18 of 18 people found the following review helpful
Here are the most important things I think prospective buyers should know:
1. The machine does not heat the milk to scalding temperatures. You know how when you get a latte at Starbucks, it burns your mouth at first? Yeah, this doesn't do that. The milk is warmed, but you won't have a hot drink for as long as you would at a coffee shop.
2. Size. This machine is meant to be paired with a single-serve coffee machine. It makes enough milk/foam for a single cappuccino or a single latte. That means 1.5 oz of espresso and 5 or 6 oz. of milk. If you want to make drinks for more than one person at a time, or if you want to make the equivalent of a "Venti" latte, you may need more than one of these or a different machine (Froth Au Lait).
3. Cleanup is EASY. This is one of the most important features, IMO. All you do is rinse it out, wipe the bottom with a sponge, rinse again, and you're done. You can clean it while your Nespresso machine is pouring your espresso shot. For making yourself a cappuccino in the morning, this thing can't be beat when it comes to simplicity, ease, and convenience. You do need to wipe the bottom (of the inside of the container), because as others have said, burned milk can appear on the bottom. This is easy to remove if you let the machine soak or just wipe it immediately.
4. Reliability is this machine's achilles heel. Thankfully, Nespresso has amazing customer service. However, the reliability issues seem to be inherent to the machine's design. When you look at the picture, you should realize that the black bottom is a plastic stand that the stainless container sits on. The bottom of the stainless container is plastic with a metal power jack in the middle that fits into the base. When you clean the unit, you remove it from the base and rinse the inside of the jug/container. You can run water into the stainless jug and rinse it out, but you are not supposed to get water on that bottom plastic area. This is difficult. When you wipe your countertop with a sponge, often streaks of water linger. If you place the container on the counter after it's been wiped, you may have an issue.
Final Thoughts:
My unit has just stopped frothing, and Nespresso says this is because the frothing whisk isn't moving fast enough. Their explanation is that some water may be in and around that plastic base. I've been advised to turn the jug over and let it sit for 48 hours to allow any moisture that may have made it inside to evaporate. If this doesn't work, they'll replace it. I'm not upset, as I read the many experiences already posted here and elsewhere. In fact, the time this malfunction occurred I was thinking to myself how lucky I was to have gotten a machine that works well. Obviously I was wrong, but I still really like this machine. Even if you know how to use a proper steam milk frother, you just can't get this kind of great foam in so little time with so little hassle and cleanup. However, if every few weeks I need to give it a 48 hour time out... I don't know how I'll feel. The Froth Au Lait machine, which I own, is fantastic, but much larger and more difficult to clean as you need a brush of some sort to clean the bottom. There seems no doubt that the Froth Au Lait FAL-W Frothing Unit, White machine is more reliable, but it is not as pretty on the countertop or as easy to clean for a single serving of coffee/espresso. Hence my 3 star review of the Aeroccino. Good machine with some serious flaws. If you have the appropriate expectations going in, and have the money to spend, this machine will make you happy, as long as Nespresso continues their great support.
Update: It appears my machine wasn't broken at all, though I can't explain what's going on. It seems either some kinds/quality of milk don't froth, or else different outlets in my kitchen are giving different amounts of power. I tested this by using my Froth Au Lait, which also only heated the milk without frothing it. Moving the machine to the outlet I had originally used it on, with fresh milk, fixed the issue. I suspect FRESH MILK might be the takeaway. When you get a week into a carton of milk, you might not be able to froth it, even if it seems fine for cereal. Hope this helps someone.
1. The machine does not heat the milk to scalding temperatures. You know how when you get a latte at Starbucks, it burns your mouth at first? Yeah, this doesn't do that. The milk is warmed, but you won't have a hot drink for as long as you would at a coffee shop.
2. Size. This machine is meant to be paired with a single-serve coffee machine. It makes enough milk/foam for a single cappuccino or a single latte. That means 1.5 oz of espresso and 5 or 6 oz. of milk. If you want to make drinks for more than one person at a time, or if you want to make the equivalent of a "Venti" latte, you may need more than one of these or a different machine (Froth Au Lait).
3. Cleanup is EASY. This is one of the most important features, IMO. All you do is rinse it out, wipe the bottom with a sponge, rinse again, and you're done. You can clean it while your Nespresso machine is pouring your espresso shot. For making yourself a cappuccino in the morning, this thing can't be beat when it comes to simplicity, ease, and convenience. You do need to wipe the bottom (of the inside of the container), because as others have said, burned milk can appear on the bottom. This is easy to remove if you let the machine soak or just wipe it immediately.
4. Reliability is this machine's achilles heel. Thankfully, Nespresso has amazing customer service. However, the reliability issues seem to be inherent to the machine's design. When you look at the picture, you should realize that the black bottom is a plastic stand that the stainless container sits on. The bottom of the stainless container is plastic with a metal power jack in the middle that fits into the base. When you clean the unit, you remove it from the base and rinse the inside of the jug/container. You can run water into the stainless jug and rinse it out, but you are not supposed to get water on that bottom plastic area. This is difficult. When you wipe your countertop with a sponge, often streaks of water linger. If you place the container on the counter after it's been wiped, you may have an issue.
Final Thoughts:
My unit has just stopped frothing, and Nespresso says this is because the frothing whisk isn't moving fast enough. Their explanation is that some water may be in and around that plastic base. I've been advised to turn the jug over and let it sit for 48 hours to allow any moisture that may have made it inside to evaporate. If this doesn't work, they'll replace it. I'm not upset, as I read the many experiences already posted here and elsewhere. In fact, the time this malfunction occurred I was thinking to myself how lucky I was to have gotten a machine that works well. Obviously I was wrong, but I still really like this machine. Even if you know how to use a proper steam milk frother, you just can't get this kind of great foam in so little time with so little hassle and cleanup. However, if every few weeks I need to give it a 48 hour time out... I don't know how I'll feel. The Froth Au Lait machine, which I own, is fantastic, but much larger and more difficult to clean as you need a brush of some sort to clean the bottom. There seems no doubt that the Froth Au Lait FAL-W Frothing Unit, White machine is more reliable, but it is not as pretty on the countertop or as easy to clean for a single serving of coffee/espresso. Hence my 3 star review of the Aeroccino. Good machine with some serious flaws. If you have the appropriate expectations going in, and have the money to spend, this machine will make you happy, as long as Nespresso continues their great support.
Update: It appears my machine wasn't broken at all, though I can't explain what's going on. It seems either some kinds/quality of milk don't froth, or else different outlets in my kitchen are giving different amounts of power. I tested this by using my Froth Au Lait, which also only heated the milk without frothing it. Moving the machine to the outlet I had originally used it on, with fresh milk, fixed the issue. I suspect FRESH MILK might be the takeaway. When you get a week into a carton of milk, you might not be able to froth it, even if it seems fine for cereal. Hope this helps someone.
Most Recent Customer Reviews
Wife loves it. I like the service
3 months after getting it, it stopped powering on. I did a chat with a rep from Nespresso and had a new replacement on the way in less than 5 minutes. Read more
Published 1 month ago by stompey
piece of garbage
I had one and it didnt work ...kept shutting off in 2 seconds doing nothing...so the store replaced it and got me another one.. Read more
Published 2 months ago by J. Nelson
Nespresso review
Poor design. The milk leaks from the spout even when it is filled well below the line indicated. Big mess and big hassle.
Published 4 months ago by Craig
Amazing!,
I saw this product on the view.....so I ordered it and it will totally replace any trips to Starbucks that I will take in the future! What a treat!!!
Published 5 months ago by Paula LaHaye
frother
i think it does the job extremely well. very simple to use and maintain. it makes the coffee a whole new experience
Published 5 months ago by lil iggy
best ever
I don't know what the first review was all about. I think plain ignorance about electric appliances. I have had mine over 1 year and it is awesome. Read more
Published 5 months ago by horse
nepresso automatic frother
We love this machine! It is so easy to use and produces great, hot, frothy milk, perfect for coffee! After using it we simply rinse it and it's ready to go for next time. Read more
Published 6 months ago by Robyn Clark
Best gadget ever!
I bought my Aeroccino Frother over 4 years ago and it's still going strong. We use it every morning and we used to bring it with us when we would travel... Read more
Published 7 months ago by GeorgieP123
Fantastic and Easy
Simply put, this is the world's best milk frother. The foam stays firm until the last sip of coffee in your cup. Read more
Published 9 months ago by Elaine Baer
great milk frother
awesome i can make my own latte every morningthis my 2nd one don't immerse in water!!
deb B
deb B
Published 10 months ago by Deborah E. Brickman
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