69 of 71 people found the following review helpful:
5.0 out of 5 stars
Almost No Negatives, December 22, 2008
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
I decided to make the switch to one cup at a time coffee because my wife drinks only decaf and I drink only regular and figured this was the perfect solution. Often I would make a large pot of coffee that would sit for most of the morning and she was aced out. Additionally, the kids would love some easy hot chocolate. First stop along the way was a Breveille Keruig-based machine. The easy of use and look of the Breville made it the purchase for us. After about a week and a half of heavy use, I decided it had to go back because no matter what I did, the coffee wasn't strong enough. It was generally okay, but even on the smallest setting (smallest cup) and even with an Internet purchase of the bold K-Cups (supposedly 25% more coffee), I just couldn't make a decent sized cup of coffee that tasted good enough. I'm no coffee snob, I'll do Peets or Starbucks, but this just didn't cut it.
Thus, off to the Internet for more research and I quickly landed on the Nespresso. I liked the reviews and decided the Cube was within my price range. Back to the store to engage the salesperson, and I asked her to brew me a cup of espresso. I was fairly impressed by the quick, shot pull, that had a discernable crema on top. Tasted it and was sold. I couldn't believe that this might be the answer to my list of requirements. I asked the salesperson if the Cube made the espresso hot enough, and she told me she never had this complaint. The one I was holding in my hands in a little paper cup tasted plenty hot, so I bought the cube with the Aerocinno frother and went home.
The Cube comes with a 10 capsule tester. By about 2 hours after I got home, you practically had to scrape me off the ceiling. I blitzed through my 10 pack and was generally quite pleased. The capsules, while smaller than the Keruig K-Cups (with seemingly less coffee in them), produced a far superior coffee. True, I was comparing espresso to drip coffee, but you could taste a distinguishable difference. The one liter water holder, is a tad small and not quite as easy to load as the Breville. On the Cube, it kind of slids out on a tilt and when you fill it all the way you have to gently put it in so as to not spill, a task that is a little difficult. No matter, just fill it slightly less full, and it's fine. Unlike the Breville, the Cube water resevoir does not have a filter. Not sure I taste a difference, and if you really care, use water from your Brita and you will be fine.
Unlike the Breville, the Cube only has two size settings: espresso and lungo. The lungo is a little small for my taste, as I typically drink my coffee in a large mug. Although I would like it to brew more, it's more than made up in taste. What I do is brew an espresso on the espresso setting and then run it through on the lungo on the same capsule, essentially creating a pretty mean Americano. Typically, I'll pull two shots and then run a couple of hot waters through the second shot and it's great. I think Americans probably drink coffee the "wrong" way, and it's probably the style to drink smaller cups of better coffee. My pseudo Americano suits me most mornings, but a good lungo not watered down is even better.
I use the Aerocinno (it came bundled so it was a great value) to make lattes for my wife with decaf. It's a pretty sweet device too, steams and froths the milk in about 90 seconds and produces a very nice latte.
As others have said, you can only buy the Nespresso capsules from the Nespresso website, but honestly, their service is excellent and there's more than enough different varieties to suit most people. I'd rather have one Ristretto (a 10 on their 1 to 10 rating system of strength) than all the K-Cup varieties combined.
Clean up is a breeze, I like the capsule capture mechanism. There are no moving parts, so it's a snap to take care of. The warmer trays on the sides are a nice touch, if you serve in espresso cups. I have to say, however, that true to some of the reviews, I wish the coffee was a little hotter. It's not cool really, just sort of just a tad under hot. I run the Nespresso without a capsule first, to let my glass get warm, or I heat up a cup of water in the microwave to warm up my cup and this is almost perfect. Even when I drink a "mildly hot" lungo or espresso, I suck it up quickly (more quickly than I would normally enjoy) and I'd rather do that than drink a lesser cup of coffee.
Given the price point, the heat issue is a small price to pay. I didn't compare the Nespresso to the Tassimo-based systems, but to brew a latte in those machines you have to use an espresso t-thingy and then run one or two milk t-thingys. That just doesn't sound right to me.
So, in conclusion (sorry for the length), I'd say if you are looking for a darn consistent pull of espresso (even if it's not the perfect espresso to suit snobs), that is great every time, with little or no clean up and plenty of variety this might be the machine for you. At this price point, I'd say it's worth a long look.
Update after a month of heavy use: After a month or more of heavy use, my rating above remains. Overall, I am very happy with this machine. People who complain about the lack of variety in the coffee choices overstate the problem, in my opinion. How many different varieties of beans do you really buy? Maybe two or three? There is enough variety here. Lastly, my only consistent complaint about this machine after this time is that the coffee could be hotter, it really could. When I go to the extra "trouble" of heating up a cup of water in my microwave to let sit in the glass (or travel mug) that I am going to use, then it's plenty hot. Just a small extra step. However, in future versions, Nespresso should crank up the heat just a touch. Coffee can always cool, but heating it up after it's made is a step that should be unnecessary (particularly where you have added hot milk).
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27 of 28 people found the following review helpful:
5.0 out of 5 stars
Go ahead, splurge a little, December 2, 2006
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
I've had this machine since August 2006, and I couldn't be happier. The espresso it makes is rich and flavorful and, yes, has a beautiful, thick layer of crema. I almost stopped by Starbucks on the way home tonight, but then thought twice -- why would I need to do that when I have better espresso, made just the way I want it, waiting for me at home? I had my reservations at first about the capsule system, but now I'm a fan. There's no fussing with grounds, and it just couldn't be quicker or easier. If you are lucky enough to live somewhere like Seattle, where you can get top-quality espresso on every street corner, the Cube would be nice to have as a backup system. Until I move to the Emerald City, this is my great-espresso insurance policy.
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40 of 44 people found the following review helpful:
3.0 out of 5 stars
Nespresso: Godlike - Ordering capsules: Horrible, December 22, 2009
This review is from: Nespresso C185T Le Cube Automatic Espresso Machine, Titan Gray (Kitchen)
I have had a Le Cube for months and love the thing.
Everyone that comes by my house loves it too.
Its awesome, as are the coffees.
But I need to make a point about how bad Nespresso's website, website support, and capsule fulfillment is. Its awful.
Why should you care? Because as an owner of a Nespresso you will need to order capsules regularly from this site - they don't sell them on Amazon (infuriating) - or anywhere else - period (well, except for a handful of their 'boutiques' in major metropolitan cities).
The Nespresso site at [...] is a confusing over-design of flash nonsense that is very difficult to navigate. It also autoplays music when you load it, which is, like, beyond obnoxious - what is this 1998? It reminds me of when print designers were originally dragged into web design.
If you can figure out where to order the capsules, you will need to create a 'membership' in their 'club'. This would not be so annoying except there is absolutely no benefit to you - they don't even remember your payment settings (!?), so every month when you have to order more capsules you have to take out your credit card and enter all the info over again.
I have left Nespresso notes on orders about these complaints, but they do not respond.
This Christmas I asked everyone to get me Nespresso capsules - but no one did, because they couldn't figure out the freaking website and didn't want to create a 'club membership' just to send a one-time gift. My mom even tried ordering by phone but just gave up. Again, ANY of my relatives could have taken care of this EASILY with their existing Amazon account.
The capsules come in very elaborate cardboard packaging sleeves, even when you order in bulk (I order about 200 at a time). Its both a pain to unpack them all and a terrible waste of paper. I know all the capsules by color now, I would love to just order them loose-packed so I don't have to dispose of all the cardboard.
Most of these complaints would be a non-issue if Nespresso would simply use distributors - at the very least, you should be able to buy the capsules from Amazon.
I order from Amazon regularly and am a prime member and would love to just add some coffee onto my orders, it would be so simple. But I have to go to this one special website every month and type in my credit card information over and over. Its a pain.
Nespresso, your website is a black eye for a product which is otherwise outstanding. Please use distributors for your capsules for the convenience of your customers.
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