The CitiZ Nespresso machine is a beautiful, simple, small, and well designed espresso maker.
This machine does exactly one thing, and does it extremely well; it makes the best darn espresso. There are two buttons one for espresso the other for lungo. Essentially they are two different timers; lungo runs the pump for a longer time. These buttons are easily programmed to longer or shorter delivery times.
In use, there is nothing easier. Lift the black handle on the top of the machine. Drop a Nespresso capsule into the slot. Close the lever down. Press the button for the size of drink. When finished, lift the lever and the used capsule drops in a clear plastic reservoir (seen just behind the cup of espresso in the product picture).
From cold machine to a cup of espresso is roughly 1.5 minutes. Warm up time is around a minute, and brew time for the cup is about 30 seconds. Couldn't be faster, couldn't be easier.
On to the quality. You will never ever drink a better cup of espresso at Starbucks or Caribou, you can't. They make those drinks in paper cups and by definition the espresso can't be as good. There is nothing like drinking from a ceramic cup, it enhances the flavor more than you can imagine. You cannot mess up making the espresso. The capsule is hermetically sealed in aluminum; there is absolutely no air exchange, unlike plastic or paper containers. There is no need to refrigerate or freeze these capsules - they do not deteriorate due to air exchange. Nespresso has solved some of the most critical variables in making espresso, fineness of coffee grind, roast time and temperature, preventing air from interacting with the coffee, pressure and temperature of the water, and brew residence time. Each cup tastes exactly the same one after the other.
The espresso itself. Oh my goodness, I have spent a lot of time in Italy drinking espresso at corner cafes. Nespresso is as good as, if not better than, anything I ever had in Italy. It is the rare US or Canadian restaurant that can brew a better espresso. Nespresso has become the gold standard by which I judge espresso when I travel. The crema on these drinks is amazing - thick, rich, and perfect.
This machine is a replacement for a six year old Nespresso model D290. This lovely machine made maybe 15,000 espressos, it was incredibly reliable, up until a few weeks ago, it started to act strange not wanting to heat when first turned on. The only maintenance was descaling the machine every 6 months. I expect the CitiZ to last just as long.
Admittedly I am addicted to this machine, the espresso. Two to three espressos per day is my standard, and my wife usually has one or two lungos per day. Hopefully you can understand that I love this machine, and I love this espresso. This is far superior to any other "on demand" coffee makers, this machine makes real espresso.
Noise - yes this machine makes noise. The CitiZ is slightly quieter than the older models, but it still makes noise. ALL mechanical espresso machines make noise; there is no way around that problem (you have to pump the water to reach the 90 some odd PSI to make real espresso). To me, this machine makes the most beautiful noise ever. It's a solid heavy pump sound, not some wimpy whiny noise. It's also so beautiful because my mind knows what is coming next, a great cup of espresso.
The real competitor to this machine, the Illy line, and $1000 true ground espresso machines. Here's the huge downside to those machines - the Illy machines are well over $750, and the cartridges are paper wrapped (so once you open the can, you need to use all those cartridges quickly - air is ground coffee's worst enemy). The ground coffee versions, you have a long warm up time to build heat and pressure in the vessel, you have to grind your own coffee, there's a huge variable introduced in grind size and coffee packing, and you have messy coffee grounds to clean up.
When you compare this machine to the alternatives for real espresso, this is a cheap machine. Add the convenience, and this is a no brainer choice to me. The one downside to this machine and all the Nespresso machines, you have to buy your coffee from Nestle directly over the internet or phone. Nobody else makes these capsules. Myself, I simply buy 500 at a time and watch my supply. From ordering to delivery is usually 3 days.
One of my biggest concerns in buying this was the longevity of Nestle producing these capsules. I think they will produce these for a long time in the future. The machine dates back to 1986. It is very popular in Europe. The capsule they use is a commodity aluminum capsule that is used by a number of other industries - in other words, Nestle buys these formed aluminum capsules, fills them, and seals them. There is no proprietary container, unlike the other two popular beverages on demand machines. Nestlé's investment in capsule manufacture and distribution (all 100% internet or phone based with no marketing in the US) is really small for a great return to them.
Visiting Italians have told me this is the best espresso they have ever had in the US. And my wife, who rarely ever drank brewed coffee, looks forward to her lungo every morning.
If you are looking for that special $100 arena, and only want an on-demand beverage maker, this is by far the best machine you can buy:
Bosch TAS4511UC Tassimo Single-Serve Coffee Brewer, Silk Silver - just remember, it makes great coffee, cappuccino, hot chocolate, tea - but it does not make espresso (no matter what anyone says or claims, it is incapable of doing that). They have fixed the awful sound of the original machine by working with Bosch.
The other alternative for just coffee making (no cappuccino or hot chocolate)
Keurig B60 Special Edition Gourmet Single-Cup Home-Brewing System.
The perfect accessory for the CitiZ is the Aeroccino. This is well worth the approximately $100 investment, it makes perfect foamed milk with no skills required. (
Nespresso Aeroccino Plus)
I chose the CitiZ without the foamer included in the kit because I like the tiny footprint of this machine. The additional space for the foamer on the base takes up a lot of counter space. I really like the simplicity of this model.
The Pixie is a newer model from Nespresso. I'm not as impressed with that machine. In real life, it doesn't look as cool as this machine. June 2012 Update: I've actually used a Pixie, there is a big difference in machines. The Pixie makes a lot more noise, and maybe not a good different noise. The CitiZ is much quieter.
The other option is the Essenza, pretty much the same internal parts as the CitiZ; it is just squat and doesn't come in fun colors. Adjusting the cup height is a little more complicated with the Essenza. These machines have gotten less and less expensive over the years. My C290 list price was $600 almost 7 years ago. These new machines in the $200 price range are an outstanding value.