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Most Helpful Customer Reviews
68 of 70 people found the following review helpful:
4.0 out of 5 stars
Good service/Great Price,
This review is from: Nettalk Duo VOIP Telephone Service (Personal Computers)
I decided to go all in with the NetTalk DUO. I was tired of paying outrages landline bills. I really like the fact that you can plug it directly into a router. I wouldn't want to keep a computer on all the time just to receive phone call like you'd have to do with a MagicJack.
Once I got the DUO hooked up to our router and registered the device with NetTalk, everything has been satisfactory. There has been an occasional glitch, but for the price you pay, I will deal with it. Glitches: (1) incoming calls don't always connect properly...the caller can't hear the receiver answer. The second try seems to always work properly. (2) some times there is latency during a call...but this is not as bad as some cell phone calls I've had. My wife doesn't like the fact that you have to dial all 11 digits to make a call. Someone else has mentioned this in a review...I say, really, how hard is it to enter in 4 extra digits? In larger cities, you're dialing 10 digits anyway. I did have my first DUO die after about 3-4 months, but NetTalk cross-shipped me a replacement DUO, so I was without a home phone for about a week. Not that big a deal since the NetTalk service includes voicemail that gets sent to your email. FYI...the emailed voicemail file is a .wav audio file that plays fine on a PC/Mac, but does not play on Android/iPhone smart phones. This is one request I plan on making to the NetTalk support. The emailed file should be compatible with your smart phone so you can listen to it when you get the email on your phone. I can see getting a secondary device for my kids once they get to the age where they want to talk on the phone all the time. BTW...I plugged the DUO directly into my wall phone jack. This way it connects to all the phones in the house and I've had no issues with it working this way.
46 of 49 people found the following review helpful:
5.0 out of 5 stars
Awesome, Simply Awesome,
By
This review is from: Nettalk Duo VOIP Telephone Service (Personal Computers)
I am usually not one to review a product, but I had to for this one. It is simply awesome. It was a simple plug and play installation for me, and you can't beat the price. I was on a local voip company before and this little unit outperforms there service for 1/10 the price. $30 a year can't be beat for the features.
One thing to keep in mind is to visit their forums. They have a list of routers that works well with this unit and a list of those that don't. Do research first, and you shouldn't have any issues.
34 of 35 people found the following review helpful:
5.0 out of 5 stars
Great Product - I just purchased another,,
By
This review is from: Nettalk Duo VOIP Telephone Service (Personal Computers)
I'm a leading engineer in the communications industry and found Nettalk to be the best US based VOIP provider. I have experience in and setting up and using Vonage, Pack8 along with multiple VOIP providers.
I purchased Nettalk over 3 months ago and used it for 2 months in the US and now a month in Australia at my second home. The cost of the hardware is exactly where it should be priced. It is small, compact and very easy to tuck away somewhere. The call quality over a cable modem in the US or DSL modem in Australia didn't vary. The quality is slightly better than that of a mobile phone. Some people find that using 10 digit dialing is a problem. I didn't find it an issue. In most larger cities within the US with 2 or more area codes you need to use 10 digit dialing. Nettalk is simple and easy to use with no need for a computer to constantly run like MJ. The hareware is very inexpensive unlike ooma. The unit will run anywhere from 110-240V. It was very easy to setup letting me select my own number. I would recommend nettalk to anyone in the US or living overseas who would like a US based number. I was so impressed with my first Nettalk I disconnected my home phone and just purchased another Nettalk. I believe it's the best bang for your buck out there.
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