Top critical review
278 of 296 people found this helpful
Update: Better VOIP available | Original:Good service/Great Price
on February 23, 2011
I decided to go all in with the NetTalk DUO. I was tired of paying outrages landline bills. I really like the fact that you can plug it directly into a router. I wouldn't want to keep a computer on all the time just to receive phone call like you'd have to do with a MagicJack.
Once I got the DUO hooked up to our router and registered the device with NetTalk, everything has been satisfactory. There has been an occasional glitch, but for the price you pay, I will deal with it. Glitches: (1) incoming calls don't always connect properly...the caller can't hear the receiver answer. The second try seems to always work properly. (2) some times there is latency during a call...but this is not as bad as some cell phone calls I've had.
My wife doesn't like the fact that you have to dial all 11 digits to make a call. Someone else has mentioned this in a review...I say, really, how hard is it to enter in 4 extra digits? In larger cities, you're dialing 10 digits anyway.
I did have my first DUO die after about 3-4 months, but NetTalk cross-shipped me a replacement DUO, so I was without a home phone for about a week. Not that big a deal since the NetTalk service includes voicemail that gets sent to your email. FYI...the emailed voicemail file is a .wav audio file that plays fine on a PC/Mac, but does not play on Android/iPhone smart phones. This is one request I plan on making to the NetTalk support. The emailed file should be compatible with your smart phone so you can listen to it when you get the email on your phone.
I can see getting a secondary device for my kids once they get to the age where they want to talk on the phone all the time.
BTW...I plugged the DUO directly into my wall phone jack. This way it connects to all the phones in the house and I've had no issues with it working this way.
I have decided to stop using the NetTalk DUO. During the 2.5 years and 3 faulty devices I realized it was becoming more and more problematic. The last 4 months before I turned it off for good was almost unusable. FYI...nothing in my network or ISP had changed.
I decided to test a ObiHai device in conjunction with Google Voice. After 2 months of ZERO problems I determined the ObiHai+Google Voice is a quantum leap forward in reliability and quality.
Read my post about my experience here toddstechnotes(dot)blogspot(dot)com
Side note...stay away from MagicJack!
New developments with the ObiHai device and Google Voice. See above blog site for details.