Customer Reviews

McAfee VirusScan 5.1 Deluxe

5 star:		(3)
4 star:		(0)
3 star:		(1)
2 star:		(1)
1 star:		(7)

 

 

I have used McAfee for several years and was a happy customer, until this release. I updated to this version, 5.13, from a 4.X version, prior to doing so I had no problems. Since upgrading to the new version I have had nothing but head aches, first came the trouble uninstalling the old version and installing this version ... the new version only partly installed and I had to manually remove all the registry entries to get the system cleaned up. Then I've experienced freezes while connected to the internet, and the problem yet to be resolved is that my system freezes when ever I try to shut down my computer. This is a VERY unstable release and I'm currently leaning towards demanding a refund and seeking a new product unless their tech support comes up with some sort of surprise fix for these problems. My suggestion, if you have a 4.0 release .. just stick with updateing the dat files DON'T upgrade to the new version.

I have used McAfee for several years with no problem, but this version is poorly done. First it failed to completely remove my old version. After I finally got it working it fails to pick up the test virus and that bothers me. Then I find out I have to call customer support to get a password to download the current version because the one I installed is already outdated. now I can't get customer service to answer. I bought it, ignoring the bad reviews and got burned. It's your choice now.

TERRIBLE- My computer worked fine until I downloaded this. Once in it continually froze my computer. Had to restart. Even when I put the computer to sleep when I would go to start it up it was frozen. Finally I uninstalled it and no problems since.In addition while installed it slowed my computer down in all areas.

I like it a lot, because it comes with a lot of useful softwares. VirusScan is essential to keep your PC free of bugs. First Aid 2000 really did a great job cleaning my error-filled computer. Also, it provides encryption for your e-mail. The Crash Monitor and Guardian let me recover from minor crashes. I think it's worth the money.

I purchased this product based on the glowing reviews given below. Before you make a similar decision check the reviews for the product below it in the amazon catalog. It installed with no problems but when I did a scan for the first time the computer crashed like a Concorde with Firestone tires. I could not reboot the computer until I started it in the Safe Mode and removed the McAfee VirusScan 5.0 Deluxe. The OS is WME. After this misadventure I considered Norton but there is a mix of raves and rants over their product. Unless you are unusually virus prone, my advice, for what's it's worth, is to wait until McAfee, Norton, or whoever, devises an Anti Virus software packages that works with WME. The cure is worse than the disease. When scanning incoming mail just remember what your Mama told you "Never take candy from strangers."

This is the software we use to protect our systems where I work, and I also use it on my home system. There are many different options, including the ability to select which areas of your system you want to scan for viruses. On slower machines, you have the option of shutting off system scanning (which checks active memory every few seconds and slows down the system a bit while doing so) but leaving on email and download scanning, which should insulate your system from viruses delivered via these popular routes. You can also schedule to virus-check at any time, so your system could be checking for viruses while you sleep. The updates are easy to install, and are provided usually within hours of a new virus being discovered. Highly recommended!

When McAfee VirusScan crashes my system, their tech support has two suggestions: Step 1: Reinstall the software Step 2: Buy an upgrade If that doesn't work, maybe you can start over at Step 1.

I have yet to install a McAfee product that didn't replace important system files, rendering my computer or some component on it inoperable. I have had several McAfee products but will have no more.

I've had problems with this stupid company for years. Now.....I'm still having problems. First of all i had major registry problems with virusscan 4.x, then i had to buy a "software maintanance plan" to upgrade to virusscan 5.1. Then the maintanance program installer was corrupted. And I could not re-download it again, I had to call tech-support and beg them to let me download the file i had already purchased. Then when i installed the maintanance plan program (finally) i got a blue screen crash upon restart. When i restarted, my PC locked up again, so i had to restart AGAIN, and it locked up AGAIN, and i restarted AGAIN, then it finally started up. I upgraded to 5.1 (A big no-no) Upon restarting after installation, my PC locked up AGAIN. Then the program kept disabling itself. I called tech support, and they told me, sigh, to edit my registry, which never works. I did as they told me so, and the program started to work fine, until my internet browser started to lock-up. And this thing called "Safe and sound" magically appeared on my PC and started to take up disk space. AAAAAAAAAAAAAAAAAGGGGGGGGGGGGGGGHHHHHHHHHHHHHHHH

Cuando compré el producto no sabía nada sobre el servicio al cliente de Mcafee. El resultado fue que tenía un antivirus que no se podía actualizar.