Network Maintenance and Troubleshooting Guide
Field-Tested Solutions for Everyday Problems, Second Edition
The 100% practical, real-world guide to anticipating, finding, and solving network problems—fast!
Real-life networks don't always behave “by the book.” Troubleshooting them requires practical intuition that normally comes only with experience. In this book, Fluke Networks' Neal Allen brings together all that hard-won, hands-on insight: everything you need to discover what's really happening in your network, so you can anticipate and fix problems before users even notice them.
Writing for network technicians and administrators at all levels, Allen presents an approach to troubleshooting that has been proven in networks of all kinds, no matter how complex. He introduces indispensable triage and troubleshooting techniques for everything from copper and fiber cabling to IPv6, and presents unparalleled guidance on identifying and resolving problems at the MAC Layer. He illustrates his advice with diagrams, tables, and screen captures from Fluke Networks' market-leading instruments. Throughout this book, Allen also offers practical summaries of each of today's core networking technologies, making it an ideal complement to any network certification study guide.
Road tested by thousands of Fluke Networks customers, this book's first edition became the best-kept secret resource for sysadmins, netadmins, and support technicians fortunate enough to discover it. Now, Allen has thoroughly updated his classic for today's networks. If you're responsible for maintaining one of those networks, you'll find this new Second Edition even more indispensable.
Neal Allen is a senior staff engineer in the Fluke Networks' Technical Assistance Center (TAC) focusing on escalated problems. He has been involved in designing, installing, and troubleshooting networks for nearly 20 years. Allen has served on Interop's trade show Network Operations Center (NOC) team since 1993, troubleshooting show-floor problems at the Las Vegas and Atlanta Interop trade shows, and helped support and troubleshoot the network for the 1996 Atlanta Olympic Games. His responsibilities currently include product feature specification and beta testing, remote and onsite problem solving, and providing training and sales support worldwide.
Cover design by Louisa Adair
Cover photography from Image Source / Getty Images
Got this for a work-tablet reference volume. It is a handy quick-check guide for most situations you will encounter, though not all. Read morePublished 19 months ago by AZ
Owning a Fluke DTX-1800 Cable Analyzer and this book greatly enhanced anyone's troubleshooting skills. Read morePublished 20 months ago by Ncenizal
The paperback version was $33.27 vice the Kindle version was $17.27, so even on a sorry epub format, the Kindle version might be worth the reader-friendly issues like the lack of... Read morePublished 22 months ago by Emanuel Jacques
This book is an interesting resource. It is important to know what it is before you purchase it though. Read morePublished 23 months ago by Ethan
Very detailed and structured approach.
Covers everything I wanted to know Ethernet.
Some information can not be found anywhere (unless you are willing to spend a lot of... Read more
The second updated edition of Neal Allen's NETWORK MAINTENANCE AND TROUBLESHOOTING GUIDE: FIELD-TESTED SOLUTIONS FOR EVERYDAY PROBLEMS provides programmers with a real-world guide... Read morePublished on January 11, 2010 by Midwest Book Review
This is an outstanding text for any student wishing to truly understand what happens on a network at a hands-on level. It fills a void! Read morePublished on November 21, 2009 by Dr. Barbara Endicott-Popovsky