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by Paul Gillin
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Marketing to the Social Web: How Digital Customer Communities Build Your Business by Larry Weber |
Word of Mouth Marketing: How Smart Companies Get People Talking, Revised Edition by Andy Sernovitz |
by Dave Evans
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The Social Media Bible: Tactics, Tools, and Strategies for Business Success by Lon Safko |
Exploring how and why online forums such as Facebook, Twitter, and blogs have gained such popularity—and credibility—with consumers, this practical guide offers proven strategies for organizations to leverage these new internet-based social media outlets. The differences between traditional and new media are explored, as are simple ways business owners and marketers can use these new resources to communicate with their customers. Practical tips on gaining the attention of and interacting with influential bloggers, the pros and cons of creating a company blog, guerilla marketing on the internet, and restructuring marketing expectations are also discussed.
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