The New Manager's Starter Kit: Essential Tools for Doing the Job Right [Paperback]

Robert Crittendon (Author)

Book Description

Publication Date: October 2, 2001

"New managers can find hope (and help) with this handbook of practical, upbeat advice from a 40-year veteran of the business battlefield. This book takes readers through the fundamentals of management, including chapters on how to successfully manage yourself, your employees, your boss, and your reputation. The New Manager's Starter Kit provides the techniques necessary to make it as a manager, answering questions like: * What is the biggest mistake a manager can make in hiring? * Why must managers make communications an obsession? * What is the ""planning hierarchy""? * When, where, and how should a manager fire someone? * How can satisfying ten basic employee needs transform you into a leader? With rules and tools included in each chapter, this book will help the less experienced manager master critical skills for job success and personal satisfaction."

Editorial Reviews

From Publishers Weekly

With 40 years of management experience, Crittendon is betting that his nine lessons--including how to approach one's goals, one's boss and one's staff as well as conflicts, changes, etc.--which have been covered by dozens of other books, will be new to first-time managers, and he may very well be right. Readers will appreciate hearing this basic advice (e.g., don't ask yes-or-no questions when interviewing someone) from an old hand rather than having to learn it the hard way. Illus.

Copyright 2001 Cahners Business Information, Inc.

Book Description

"New managers can find hope (and help) with this handbook of practical, upbeat advice from a 40-year veteran of the business battlefield. This book takes readers through the fundamentals of management, including chapters on how to successfully manage yourself, your employees, your boss, and your reputation. The New Manager's Starter Kit provides the techniques necessary to make it as a manager, answering questions like:

* What is the biggest mistake a manager can make in hiring?

* Why must managers make communications an obsession?

* What is the ""planning hierarchy""?

* When, where, and how should a manager fire someone?

* How can satisfying ten basic employee needs transform you into a leader?

With rules and tools included in each chapter, this book will help the less experienced manager master critical skills for job success and personal satisfaction."

See all Editorial Reviews

Product Details

• Reading level: Ages 17 and up
  
• Paperback: 192 pages
• Publisher: AMACOM (October 2, 2001)
• Language: English
• ISBN-10: 0814471358
• ISBN-13: 978-0814471357
• Product Dimensions: 9.1 x 6.6 x 0.6 inches
• Shipping Weight: 8.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #999,783 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

5.0 out of 5 stars Lessons for Management and Life, November 8, 2001

By 

James K. Youden (Riverside, Ca United States) - See all my reviews
(REAL NAME)   

This review is from: The New Manager's Starter Kit: Essential Tools for Doing the Job Right (Paperback)

This book provides an easy to read and down to earth series of important lessons for new and old managers alike. The best feature of this thoughful book is that these lessons are valid for business and everyday life. You can use the same lessons for managing your life just as easily as your career.
No lofty management theories here, just good useful infomration. I would recommend the book to all managers, since many times once we become involved in 'Management', we forget where we are headed and what is important. This books reminds us.
It is filled with good references and quotes that can be used in almost any situation. I finished the book in one sitting (OK it was long day...) and have referred to it several times. I have even quoted excerpts in other papers I've written recently.
If you enjoyed Stephen R. Coveys' "Seven Habits" book, this book I think is a good follow-up. It reinforces many of Coveys ideas, and provides the next step; how to go about actually implementing some of the 7 habits. This is a book every successful mamager needs to have in their reference library.
The first two sentences in the book set the tone: "The first rule is to arm yourself with a personal code of conduct. The second rule is to never break the first rule."

2 of 2 people found the following review helpful:

4.0 out of 5 stars Experience Speaks..., January 26, 2002

By 

Darrel E. Favrhow (Menifee, CA USA) - See all my reviews

This review is from: The New Manager's Starter Kit: Essential Tools for Doing the Job Right (Paperback)

The management necessities are all there. Crittendon does an exceptional job of encapsulating the essentials of good managing practices. His casual, personable style of writing is refreshing, making this book a fast read and an easy study for the new manager who is always tight on time.
If only all management texts were written this way!
Of all the chapters in the book, one of the most vital is "Managing Your Reputation."
To a new manager, these seven points are an absolute must for establishing your credibility and your professional stature within the corporation, as well as the business community at large.
To the seasoned professional manager, a review of this chapter alone is enough to awaken a desire to re-dedicate ones self to an even higher performance level.
Crittendon's wholesome approach to the business of managing business, displays his own high sense of integrity--indeed, it comes through loud and clear in virtually every chapter of this book.
I am proud to say that, more than thirty years ago I worked, learned and prospered under Mr. Crittendon's enlightened guidance at his business alma mater, Beckman Instruments, Inc.
The values I learned there were essential to my own later successes.

5.0 out of 5 stars A Great Handbook for New Supervisors!, July 7, 2003

By A Customer

This review is from: The New Manager's Starter Kit: Essential Tools for Doing the Job Right (Paperback)

This book was perfect for me- it's brief and straight to the point. The information is practical and is obviously generated from years of experience. I may tear a few pages out to keep in my back pocket as reminders.