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New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead Paperback – September 5, 2006


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Frequently Bought Together

New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead + The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success + When the Little Things Count . . . and They Always Count: 601 Essential Things That Everyone In Business Needs to Know
Price for all three: $33.16

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Product Details

  • Paperback: 272 pages
  • Publisher: Prentice Hall Press (September 5, 2006)
  • Language: English
  • ISBN-10: 0735204071
  • ISBN-13: 978-0735204072
  • Product Dimensions: 5.7 x 0.7 x 7.6 inches
  • Shipping Weight: 8.8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #1,103,207 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Barbara Pachter is a business communications consultant, speaker, and coach. She has conducted more than 1,600 skill-building seminars on assertiveness, business etiquette, and international communications.

Ellen Schneid Coleman, a former publishing executive, is a writer and editor specializing in books for business professionals.

More About the Author

Barbara Pachter is an internationally renowned business etiquette and communications speaker, coach and author. She has delivered more than 2100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait.

Pachter is also adjunct faculty in the School of Business, Rutgers University.

The second edition of Pachter's highly-acclaimed book, "The Power of Positive Confrontation: The Skills You Need to Handle Conflict at Work, at Home, Online, and In Life"(Da Capo Press), was recently released.

Pachter's 10th book, "The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success" (McGraw-Hill), was published in August 2013.

Her other books include "NewRules@Work: 79 Etiquette Tips, Tools and Techniques to Get Ahead and Stay Ahead," and "When The Little Things Count...And They Always Count." Her books have been translated into 11 languages.

Her client list boasts many of today's most notable organizations, including Bayer, Campbell Soup, Microsoft, Chrysler, Cleveland Clinic, Merck & Co., WAWA, Con Edison, Pfizer, Inc., Novo Nordisk, and Cisco Systems.

She has appeared on numerous radio and television programs and her advice on business etiquette has been featured in dozens of newspapers and magazines, including ABC's 20/20, The New York Times, CNN's Anderson Cooper Show, USA Today, O Magazine, The Washington Post, and Working Mother.

Pachter's etiquette seminars and coaching services were highlighted in TIME Magazine and her discussion on business etiquette appeared in the Harvard Business Review.

Pachter's areas of expertise include business etiquette, assertive communication, positive confrontation, business writing, women in the business world, career suggestions and presentation skills. She holds undergraduate and graduate degrees from the University of Michigan and completed postgraduate studies in the Middle East and at Temple University.

Call 856.751.6141. Additional information can be found at www.pachter.com, www.facebook.com/pachtertraining, or
www.barbarapachtersblog.com

Customer Reviews

4.6 out of 5 stars
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It feels more so as if you are sitting in one of her seminars.
Steven Byrd
I would highly recommend this book to someone entering into the business world, or even someone that feels they need a refresher.
Stephanie Manley
The content is presented in a well structured way and coming straight to the point.
K. E. E. Singh

Most Helpful Customer Reviews

10 of 10 people found the following review helpful By Stephanie Manley VINE VOICE on February 12, 2007
Format: Paperback
Barbara Pachter puts together a book that is easy to read, filled with a variety of information, and is well organized. I really liked this book because she breaks down so many different "unwritten" rules in business culture and gives you real insight behind behaviors you really want to cultivate. So much of business relies on good personal people skills. She will help you with many things.

For example, she spends a good amount of time on the basics like greeting someone, shaking hands, who to introduce to who. She does so quite well, and makes it seem much more simple than we have typically thought it to be. She covers dining out with clients or business associates; covering drinking, table manners, and how to make someone feel more comfortable. My favorite chapter was on casual business clothing. Men have it every easy for business casual, tan pants and a shirt with a collars. Women's unwritten rules tend to be more complicated in dress.

This book is easy to read, and broken down into very digestible segments of information. I would highly recommend this book to someone entering into the business world, or even someone that feels they need a refresher. This is a good book that will help you refresh how you think, and will aide you in your career.
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5 of 5 people found the following review helpful By D. Buchanan on February 8, 2007
Format: Paperback
I found this book very helpful, although I didn't buy it for myself but for my son-in-law, who is making his way up the corporate ladder. I figured it would help him to deal with situations he may not have encountered before, and it has. One of its most appealing aspects is the way it is structured -- it's easy to find a topic and some quick advice without wading through pages and pages. An added bonus: all those cautionary tales scattered through the book, some of which are pretty funny (unless, of course, you are the person to whom they happened!).
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4 of 4 people found the following review helpful By Melanie Schmidt on January 6, 2007
Format: Paperback
Sometimes an easy-to-read reminder is all it takes for us to resolve ourselves to good manners. Barbara Pachter's latest business book, New Rules@Work, blends unbelievable (yet true, according to her introduction) etiquette missteps with quick analysis, tips and points to help business professionals of all generations navigate the do's and don'ts of successful business behaviors.

Easy enough to read in one sitting, and designed so you can jump in at any section, the content is common sense and current. The book even provides some basics about international sensitivities along with specific insights about when to fight the urge to clean your plate and how to get around drinking too much in Romania - or at the local lounge. Pachter also takes care to give both sides of many etiquette stories: for instance, not only tips for entertaining at home but also guidelines for how to respond when the boss asks you to his or her house.

New Rules@Work offers an excellent business etiquette introduction or refresher, though it is important to note that the rules aren't necessarily new and if you read between the lines from cover to cover, you'll find more than 79 pieces of advice.
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2 of 2 people found the following review helpful By Steven Byrd on December 21, 2010
Format: Paperback Verified Purchase
Barbara covers everything that is not taught in an academic setting. Like other reviewers have said, it is a very clear and simple read. It feels more so as if you are sitting in one of her seminars. After reading it I realized I was unintentionally making some of the mistakes described in the book.

In today's hyper-connected world, I found the techno- and retro-etiquette chapter is very helpful. Examples run the gamut the infamous case of sending an angry uncensored response to a boss and coping with cellular blunders.
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