Barbara Pachter puts together a book that is easy to read, filled with a variety of information, and is well organized. I really liked this book because she breaks down so many different "unwritten" rules in business culture and gives you real insight behind behaviors you really want to cultivate. So much of business relies on good personal people skills. She will help you with many things.
For example, she spends a good amount of time on the basics like greeting someone, shaking hands, who to introduce to who. She does so quite well, and makes it seem much more simple than we have typically thought it to be. She covers dining out with clients or business associates; covering drinking, table manners, and how to make someone feel more comfortable. My favorite chapter was on casual business clothing. Men have it every easy for business casual, tan pants and a shirt with a collars. Women's unwritten rules tend to be more complicated in dress.
This book is easy to read, and broken down into very digestible segments of information. I would highly recommend this book to someone entering into the business world, or even someone that feels they need a refresher. This is a good book that will help you refresh how you think, and will aide you in your career.
Sometimes an easy-to-read reminder is all it takes for us to resolve ourselves to good manners. Barbara Pachter's latest business book, New Rules@Work, blends unbelievable (yet true, according to her introduction) etiquette missteps with quick analysis, tips and points to help business professionals of all generations navigate the do's and don'ts of successful business behaviors.
Easy enough to read in one sitting, and designed so you can jump in at any section, the content is common sense and current. The book even provides some basics about international sensitivities along with specific insights about when to fight the urge to clean your plate and how to get around drinking too much in Romania - or at the local lounge. Pachter also takes care to give both sides of many etiquette stories: for instance, not only tips for entertaining at home but also guidelines for how to respond when the boss asks you to his or her house.
New Rules@Work offers an excellent business etiquette introduction or refresher, though it is important to note that the rules aren't necessarily new and if you read between the lines from cover to cover, you'll find more than 79 pieces of advice.