Customer Reviews

New Shiatsu Massage Chair Recliner

5 star:		(3)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(4)

 

 

I apologize if this is an American made chair. It doesn't say where it is manufactured. I bought one that looks identical for the discounted price advertised here and it was Chinese made. No dealer network or service centers located or offered in poorly written brochure that came with it. After very light usage, the chair back broke and the electronics quit. When I turned it over, the whole plastic housing containing the drive rod that reclines the back had completely disentigrated and will necessitate replacement. Only website showing the model number RT-Y005 Health Message Chair was a Chinese wholesaler that is set up for large importers. It looks like this chair is being imported and renamed. If it is, don't waste your money, Goodwill won't even want it the way it is.

If I was to choose again, I would choose either the IJoy or the HT---I have tried both at the furniture store and they provide much better massage, control and functionality. Lesson learned review product before buying--this chair is not worth anything close to $2000

The back of the chair was already broken when it was delivered. They refused to take it back and do not provide any service for it. I paid so much money and don't know what to do with this expensive, dysfunctional chair. Don't waste your money!!!!!!!!

If it runs and never breaks down you'll love this chair. Mine lasted 3 whole days and then the nightmare began. They are made in China. If the break they make you try to call China and fax your problem so they can try to figure out what went wrong. They will (if your lucky) mail you the part. Guess who gets to install it? You! There are no service co. in America that I know of that will touch these. My computer chip went out. Which meant I needed to crawl on the floor. Take off the back cover. Pull out the old part and the replace everything. I plugged the chair in as directed and it blew up! The new part was defective and caused the chair to explode and burnt a hole in my carpet. It took an act of Congress to have them come get the pile of crap but after 30 days of sure hell and well documentation, they paid for the return. Which meant I had to box and repack it. Did they mention this chair is heavy? You dont move it to vacuum under it. You work around it. On a scale of 1 to 10 I wouldnt even giver you a one but they wouldnt let me go less than one... Roll the dice. If you can find one that actually works and for a very long time you'll love it. If you get one like me, you'll spend a lot of money and go through more headaches than you can ever imagine. Made in China.. Just remember what that all stands for and how much fun it will be to return it to China...

This is a great chair to come home to after a hard day. You can choose which areas (or all) that you need massaged. It is a great chair for the price and looks as good as many of the much more expensive chairs. The only negative thing is that it doesn't get my neck and shoulders very well which is where a lot of my stress accumulates.

This was a very good buy it very confortable, resistant I have used for more the three year and steel in optimus condithions

Received the chair and set instructions was easy to follow. It was cumbersome to get out of the box and move into the corner where I wanted it set up. My first experience with this chair was in a Brookstone store in the mall during Christmas 2007. Brookstone wanted $4000 before tax so when I saw it on Amazon for 70% off MSRP I jumped right on it.
I bought it for my wife for her stiff neck and back and she LOVES it! The first time she used it she popped her back - a good thing. It was hurting her for months. Her blood pressure instantly went down to normal; doctor has taken her off blood-pressure medication; she brags to her friends about her new chair; and she uses it daily. The best feature... I don't have to give her massages any more.

I purchased this chair for my husband for Christmas. He loved it and my grandkids loved it too. I am glad I purchased this chair.