The New Supervisor's Survival Manual [Paperback]

William A. Salmon (Author)

Book Description

Publication Date: November 9, 1998

Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves.

Editorial Reviews

Book Description

"Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves.

This friendly guide is full of field-tested help for novice supervisors. Brief yet comprehensive, it leads them through the key tasks and responsibilities of the job. Readers will learn to think and act like managers as they develop critical competencies such as:

* establishing and maintaining high performance standards

* communicating effectively at all levels of the organization

* setting clear priorities

* delegating and giving feedback to others

* analyzing and resolving problems

Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every reader."

About the Author

WILLIAM A. SALMON (Woodbury, CT) is a management consultant and writer. Formerly an executive at Girard Bank (Mellon Bank East) and W. K. Gray & Associates, he is the author of several books, audio and video programs, and articles on management and training.

Product Details

• Reading level: Ages 17 and up
  
• Paperback: 256 pages
• Publisher: AMACOM; 1 edition (November 9, 1998)
• Language: English
• ISBN-10: 0814470270
• ISBN-13: 978-0814470275
• Product Dimensions: 9 x 6 x 0.8 inches
• Shipping Weight: 11.2 ounces (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #105,084 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

36 of 37 people found the following review helpful:

4.0 out of 5 stars Great Training Book, December 1, 1999

By 

Sarah Lucas (Indianapolis, IN) - See all my reviews

This review is from: The New Supervisor's Survival Manual (Paperback)

Our association distributed this book to participants at a training for new supervisors. They were very enthusiastic and their agency heads found The New Supervisor's Survival Manual equally useful. It offers practical advice and the case studies accurately reflect the situations new supervisors often face. In fact, one of our member agencies ordered additional copies to give to all supervisors, experienced as well as new. We highly recommend The New Supervisor's Survival Manual.

22 of 22 people found the following review helpful:

4.0 out of 5 stars An excellent resource for new managers, March 3, 2006

By 

Louise McCauley (Chicago, IL) - See all my reviews
(VINE VOICE)   

This review is from: The New Supervisor's Survival Manual (Paperback)

This book is full of techniques and good-to-know skill sets to make someone a better boss. The book is geared toward those that have just managed to make the shift from worker-bee to supervisor. The author submits that once someone is a supervisor they now must learn to help their staff grow and mature, learn to make their boss look good, and learn to train their staff to make them look good.
The author points out that it is a supervisor's job to know what his or her people are doing, how they do it, why they do what they do, their expectations, and how they can be better managed to improve their results. The author writes that by reading this book, if one has never been a boss, it can help one become a good boss. If one is a boss, it can make one a better boss. Some key learning points include:

· Learn how tog et a message across right the first time
· Learn what to do first, what do last, and what not to do at all.
· Discover what power really is and where it comes from
· Learn why the best decisions start with an action plan and how to develop an action plan.
· Master the skill of planning and running meetings such that their productivity generates employee's interests and motivates the employees to attend.

The author also offers the top 10 duties of a supervisor:

· Determine priorities.
· Schedule and distribute work.
· Coordinate the efforts of others.
· Observe and evaluate employees performance
· Give accurate and honest performance-based feedback.
· Coach and train employees.
· Handle administrative duties and relevant paperwork.
· Communicate clearly about policies, procedures, and processes.
· Look for ways to improve the way work gets done.