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NewAir AC-12000E 12,000 BTU Portable Air Conditioner

by NewAir
162 customer reviews
| 28 answered questions

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  • 12,000 BTU air conditioner cools the air in rooms up to 425 square feet
  • Multi-functional design cools, filters and dehumidifies the air
  • Auto-evaporative technology increases energy efficiency, reduces operating costs
  • Compact, portable design with no bucket to empty
  • Easy-to-use controls with 24-hour programmable timer, sleep mode and remote control
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Product Description

NewAir AC-12000E Ultra Quiet portable air conditioner
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Cools Up to 425 Square Feet
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NewAir AC-12000E

The NewAir AC-12000E Ultra Quiet portable air conditioner provides cooling comfort, but can also operate as a fan and dehumidifier. Offering 12,000 BTUs of cooling, it is ideal for areas up to 425 square feet, including medium-sized bedrooms, dens, dorm rooms, or home offices. The AC-12000E is portable and compact with its easy controls, wheel-mounted body and sleek design. Its four washable filters use carbon to ensure that the air is clean and crisp.

Cools Up to 425 Square Feet

With 12,000 BTUs of cooling power, the AC-12000E is perfect for medium-sized rooms. Generating just 51 dB of sound, it is also one of the quietest portable air conditioners available, making it perfect for nighttime use in bedrooms. It is also very efficient, offering reduced energy consumption and increased cooling power thanks to its advanced auto-evaporative system. The NewAir AC-12000E can cool a room down to 64⁰F!

Multiple Modes of Operation

The perfect temperature is at your fingertips with the AC-12000E. The NewAir AC-12000E offers an effective multi-tasking design. It features functions that allow it to work as an air conditioner, dehumidifier, and fan. The sleep mode will adjust the temperature while you sleep for energy efficiency and comfort. The built-in ionizer works to purify the air by capturing particulate matter.

Programmable Timer

With the programmable timer, you have complete control over your comfort. The programmable timer allows you to use your unit with maximum efficiency, only conditioning the air when you need it to. Stuck at work? The AC-12000E can also be set with a time delay function, so that the air conditioner can turn itself on and create the perfect environment to come home to. The AC-12000E’s convenient remote control and LCD display allow you to customize every setting with the push of a button.

  • Verified 12,000 BTUS allows you to cool areas up to 425 square feet
  • Uses R-410A refrigerant
  • Auto-evaporative technology results in improved cooling efficiency and less condensate accumulation
  • Complete with an upgraded design and more powerful compressor
  • Perfect for cooling medium-sized bedrooms and living rooms
  • Multiple modes of operation, including cooling, dehumidifying, and fan only
  • Easy-to-install window kit and extendable hose included, so that no permanent installation is needed in order to use the unit
  • Remove up to 60 pints per day with the dehumidifier function
About NewAir

Count on NewAir for advanced technology, exceptional design and quality products. When it comes to small and portable appliances for your home, we are the industry leader, ensuring that our products are stylish, easy to use and energy efficient. From the factory to the warehouse, from the sales floor to your home, the whole NewAir family promises to provide you with innovative products, exceptional service, and support when you need it the most.

10,000 BTUs / 325 Sq Ft
12,000 BTUs / 425 Sq Ft
14,000 BTUs / 525 Sq Ft
Heating Function
Programmable Timer

Product Details

User Manual [1.14mb PDF]| User Manual [1.14mb PDF]
  • Product Dimensions: 14.5 x 15.5 x 29.2 inches ; 71 pounds
  • Shipping Weight: 76 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B000PGQ8YQ
  • Item model number: AC-12000E
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (162 customer reviews)
  • Amazon Best Sellers Rank: #665,067 in Home & Kitchen (See Top 100 in Home & Kitchen)
  • Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Most Helpful Customer Reviews

218 of 233 people found the following review helpful By Christopher Deweese VINE VOICE on June 1, 2010
The NewAir portable AC definitely works. Lots of cold air comes pouring out of this thing, but it may not be exactly what you're looking for. It's good for some things and not so good for others. Let me explain.

I have an office/media room on the top floor of my house. It's basically an attic/loft that gets pretty warm in the summer. Central air is pumped into the room, but not much air comes through the vents. My homeowner's association will not allow window AC units, so I thought this would be an excellent alternative. The unit is portable and the window exhaust vent is not noticeable from the outside. The unit looks nice and is sturdy. I like the remote control and the digital thermostat on the front of the unit. It rolls nicely on it's casters. Hooking up the hose and exhaust vent was easy. However, my expectations may have been too high.

First, the room is about 150-200 square feet. The unit is not able to cool the room down much at all. The room is tolerable if you're sitting with the unit pointed in your direction as you can feel the cool air. That's about as good as it got. Also, the hose and exhaust vent got really hot during operation. Not sure if the heat radiating out from it canceled out the AC, but it was noticeable. To the unit's credit, the room has a skylight that acts just like a magnifying glass, so I'm sure some of the heat in the room is the result of it. Plus, there are three other windows with only blinds pulled. Maybe putting some opaque curtains up would help keep the temp down.

Second, the unit is very loud. Even on the low setting the compressor fills the room with a loud buzzing sound. If I'm working at my computer with headphones on, it's not a problem.
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170 of 188 people found the following review helpful By Deborah on August 25, 2007
Verified Purchase
I have always used an evaporative cooler since I live in a low-humidity environment. It works really well unless it get over 96 and this year was especially warm so we decided to get an AC for the bedroom, the warmest room. I did lots of comparing, reviewing and trying to figure out exactly what would end up being the best value. I saw this product and it was something I hoped would work.

It came quickly. The company sends you the FedEx number so you can track it and know when to expect it. After opening it, I was glad we went portable instead of window unit. It looks pretty cool and isn't too huge. The thing for the exhaust in the window looks good when viewed from outside the house. The air comes out very cool and gives instant relief. It isn't loud. The remote is nice - I didn't think we would use but we do. Not having to empty the water is a handy feature also.

I am really happy with this AC. :)
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33 of 39 people found the following review helpful By N. Webb on July 27, 2009
I purchased this a/c a few days ago to cool off our family room (approx. 140 sq feet) with adjoining kitchen (approx. 120 sq feet). The description says it can easily cool up to 400 sq feet; however, I think it falls extremely short. It was about 92 today (very hot for Seattle) and it took all day just to get below 80 degrees in these two rooms using this unit. My recommendation is to use this for only one room, not to exceed 200 sq feet, e.g. a bedroom or office. Don't believe the hype that a portable 12,000 btu unit can perform cooling comparable to a window unit. This one is probably very good for one room, but struggles terribly to cool over 200 sq feet. I do like the fact I don't have to empty the water.
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60 of 75 people found the following review helpful By Amazon Customer on July 7, 2008
This 12,000 BTU unit works like a dream. It blows cold all day, is quiet, and given enough time, it actually cools most of my 1200 square foot house, which is far better than its rated cooling ability. Still, is is designed to be used as a room air conditioner. My only issue with it was the fact that the window kit wasn't quite large enough for my largest windows in the living room. But all it took was a call to the manufacturer, Amcor, and for $7 plus postage they sent me a second window kit to extend the first one. The result is perfect, exactly what I needed. A hard-working AC unit that can be moved from place to place if I want... or even used in my studio outbuilding. Highly versatile and extremely well made. Would recommend to anyone who doesn't have or want central air or window units. Finally, someone tagged this product as an evaporative cooler (swamp cooler) which it is NOT. It is a true air conditioner with a powerful compressor.
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23 of 27 people found the following review helpful By Mel Mommy on August 23, 2009
Verified Purchase
Well, needless to say this product wasn't my best purchase. The thermostat really didn't work - If the unit was set to a certain temperature, it would stop cooling 5 degrees above that temp. So frustrating! Also, this unit is so loud when the compressor switches on. We now have the Sharp a/c unit from Home Depot (a much more expensive model), and the difference is amazing... I will say the air was cold however, when the unit was cooling...

I will say this company was great about the return. They immediately sent a call tag to return the item (at their cost), and quickly issued the credit. I would definitely buy from them again - just not this product...
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20 of 24 people found the following review helpful By C. Wallace on July 21, 2008
Verified Purchase
This unit worked great the first day, the next few the condenser wouldn't turn on despite setting it for a low temp. Today it is working again, but it is 98 outside & very humid so any cooling feels good. The description says it is quiet. It is like the old A/C wall units in cheap hotels, not quiet at all, even with the fan on low. I'm keeping it because I have health issues with the heat and must have A/C. The window vent is awkward, I had to cut styrofoam to get it to fit and stay in the window, I had to use tape and I hated to put it on the window frame. I'm giving it a 3 of 5 because it is portable, better than having to have multiple window units.
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