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  • NewAir AC-12000H 12,000 BTU Heat Pump Portable Air Conditioner
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NewAir AC-12000H 12,000 BTU Heat Pump Portable Air Conditioner

by NewAir
| 12 answered questions

List Price: $714.21
Price: $397.99 & FREE Shipping
You Save: $316.22 (44%)
In stock.
Usually ships within 2 to 3 days.
Ships from and sold by Discount Electronics & Media.
  • Heat pump technology works as an air conditioner and a heater in one compact appliance
  • Advanced auto-evaporative technology increases energy efficiency and extends maintenance-free operation
  • Adjustable cooling options include 24-hour programmable timer, sleep mode and two fan speeds
  • Easy installation with included window kit
  • 12,000 BTUs heating and cooling for rooms up to 425 square feet
20 new from $358.99
This item’s packaging will be visible when delivered and cannot be gift-wrapped.

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$397.99 & FREE Shipping In stock. Usually ships within 2 to 3 days. Ships from and sold by Discount Electronics & Media.


Product Details

  • Product Dimensions: 14.5 x 15.5 x 29.2 inches ; 71.4 pounds
  • Shipping Weight: 70.8 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
  • ASIN: B003E40WCK
  • Item model number: AC-12000H
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (27 customer reviews)
  • Amazon Best Sellers Rank: #400,241 in Home & Kitchen (See Top 100 in Home & Kitchen)
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Product Description

Product Description

Enjoy a cool comfort in minutes with the NewAir AC-12000H Ultra Quiet portable air conditioner. Boasting excellent reviews and high-quality craftsmanship, this top selling air conditioner offers 12,000 BTUs of cooling power and is the ideal solution for medium to large spaces up to 425 sq. ft. Generating just 51 dB of sound, it is also one of the quietest portable air conditioners available. No Permanent Installation Required The NewAir AC-12000H air conditioner does not require permanent installation, making it ideal for apartments, dorm rooms and more. It�s easy to set up and comes with window kit and an extendable exhaust hose. 4-in-1 Convenience The NewAir AC-12000H offers an effective, multi-tasking design that works as four appliances in one. It features functions that allow it to work as an air conditioner, dehumidifier, heater and fan. Auto-Evaporative Technology For your convenience, this NewAir air conditioner comes with a built-in auto-evaporative cooling system. The unit extracts moisture from the air to cool the condenser coils. This allows the unit to more effectively cool your space and requires less maintenance. Cools & Heats Up to 425 Square Feet Enjoy a cooler space with the NewAir AC-12000H room air conditioner, which provides 12,000 BTUs of cooling power. This unit is perfect for cooling bedrooms, living rooms, dens or other spaces up to 425 square feet.

From the Manufacturer

Appreciate year-round climate control with the NewAir AC-12000H portable air conditioner and heater in one. This multi-function unit comes fully assembled, is easy to set up, and requires no permanent installation. Heat pump technology can heat and cool rooms up to 425 square feet – perfect for small apartments, dorm rooms, and home offices. In the winter, the heat pump in this unit offers 50% more heat than an electric space heater that uses the same amount of energy – so you’ll save on operating costs while enjoying increased comfort. Advanced auto-evaporative technology uses moisture from the air to cool the compressor coils – meaning longer hours of continuous operation without needing to empty the condensation tank. The AC-12000H features an electronic control panel with digital temperature display, a 24-hour programmable timer, sleep mode and a built-in ionizer for fresher, particle-free air. It comes with a full-featured remote control, 59” exhaust hose, and an expandable window kit for openings up to 40” (additional window spacers are available separately). This unit uses R-401a refrigerant – an eco-friendly choice for a greener environment.

Customer Reviews

3.9 out of 5 stars
5 star
14
4 star
7
3 star
0
2 star
0
1 star
6
See all 27 customer reviews
PROs - Easy to setup.
Amazon Customer
It is a powerful unit and, as far as stand alone air conditioners go, relatively quiet.
Watercolourist
So I packed it all back up in the box and returned it.
Brentwood Voss

Most Helpful Customer Reviews

35 of 43 people found the following review helpful By Amazon Customer on August 19, 2010
Verified Purchase
PROs
- Easy to setup. The window kit was too short for one window and too long for another (it expands from approx 21 in. (1 piece) to around 42 inches (with both pieces), so I cut down 1 piece with a small skill saw and installed in the smaller window.
- My unit arrived very quickly and was well packaged.
- It does cool a moderately-sized room well, and a small room, really well.
- Not too heavy and easy to move around on its rollers.
CONs
- Noisy (like a window unit at a motel). I haven't tried the heater yet, but if it is as noisy as the A/C I will just pack it away until next summer.
- Takes a minimum of approx 2ft x 3ft of space around the window, though I suppose you could cut the vent hose down and reduce this somewhat.
- Since it is a dehumidifier, you have to manually drain the tank of water buildup. You can set up a continuous drain with the tube they give you, but because the end of the tube needs to be lower than the outgoing connection (which is on the bottom of the unit), you would probably want to put the unit on a small table. I live in a dryer area so don't know yet how long it can go without draining.
OTHER INFO
--The hose that connects the unit to the window expands to around 5 ft long (the unit works more efficiently if you keep this as short as possible) and the electric cord is around 6 1/2 ft long.
--There is a non-heater version (12000e) of this unit but with free shipping this one was the same price.
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10 of 12 people found the following review helpful By JustOneSock on August 15, 2013
I bought this unit new and waited until this summer to open it. The unit did not work right out of the box. NewAir charged me $50 for s/h to return it, and they sent a replacement promptly. That one worked for only a month--and this was an extremely cool summer here. It comes on but does not cool the room. Now it is just barely past the 1-year warranty from the original purchase date, and NewAir refuses to help any further, saying to find a local service person.
For the month when it did work, the unit cooled very well, but was very loud. The plastic piece that goes in the window is very cheap. It wheels easily.
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5 of 6 people found the following review helpful By Darrell Stiffey on October 11, 2013
Verified Purchase
Worst room air conditioner I have ever seen. Only cools when the temperature is below 80. It is 84 outslde right now and this thing barely keeps my room cooled to 84, Barely shoots out any cool air.
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28 of 40 people found the following review helpful By Hairgone on July 1, 2012
Verified Purchase
works great heating this last winter and cooling this 105* degree summer (whew).
I.ve had no problems you do have to exhaust the air hose out the window, but it has
a kit for that included. you have to drain the water some where it does have a float if the tank fills
but rolling it somewhere to drain would be such a pain, so i ran a drain line outside.
im getting one for my mom now for a backup incase her unit fails. this unit does plug into a 115v outlet
no special plug needed.
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2 of 2 people found the following review helpful By Zeno Zimbabwe on July 8, 2014
Verified Purchase
The air conditioner worked for a few months for about 3 uses. I just tried to use it again over the past weekend and the air blowing from it is hot. I'm contacting the manufacturer to see if there is anything they can do to help. I'll improve the rating on it if they are able to fix it. Right now, I've spent $500 on a the worlds largest and loudest fan.
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1 of 1 people found the following review helpful By Brooks Newton on August 27, 2014
Verified Purchase
I purchased this unit to cool a 10x16 shed I have converted into a cabin. The small cabin is completely insulated, so I thought this this ac unit would be more than powerful enough to cool the 160 sq. ft. The product specifications say that this unit is ideal for medium to large rooms (400+ sq. ft.).

Long story short, this ac is very noisy, it runs all the time (never shuts off completely, even if the desired temperature setting is reached), and is next to useless for cooling a standalone space that is exposed to the sun, such as my small cabin. At best, this unit will cool the inside of my cabin 7 or 8 degrees Fahrenheit below the outside temp after letting it run for several hours. I returned the unit under warranty (cost me over $50) and got it back with the same underwhelming results I had before I sent it in to be fixed. I've paid well over $500 for a cooling solution that brings a 100 degree day down to 93 degrees inside my cabin. Complete waste of money for anyone who wants to use this to cool a room that has direct roof, wall and window exposure to the hot summer sun. Wish the company would have have been as forthright in their marketing materials as they have been in their follow-up support emails. If you've got a shed, cabin or other small space buy a window unit for the half the cost and save yourself money, hassle and stress.
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10 of 14 people found the following review helpful By Brentwood Voss on September 8, 2013
Verified Purchase
I got the thing all set up, plugged it in, and it wouldn't turn on. Pressed every button on the thing and tried looking for a solution. Nothing. So I packed it all back up in the box and returned it. Waiting for a refund so i can get another one. Hopefully the 2nd try is a success!
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26 of 38 people found the following review helpful By S. Schoch on June 10, 2010
I've been satisfied with this unit, it's easy to vent through the window. The portability is a plus, the unit can be moved to where it is needed. Very effective and efficient. It cools quickly and the set up is straight forward. Basically just plug in and turn-on. This product was exactly what I was looking for. It is humid here, and I needed a unit with a strong de-humidifier. We don't have a large house so there was no need to have a central unit put in. This is great product that cools a medium size room well. We had one in our bedroom and then bought another for the office. My bedroom is now a comfortable place to both sleep in and read, relax, etc. The unit is not too noisy. I can still see out my window unlike a window unit. I like how I haven't had to empty out any water buckets. Would definitely recommend this air conditioner to others.
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