This review has always bothered me. I was initially thrilled with the unit and happily gave it a five star review...my icemaker QUIT AFTER ONLY THREE BATCHES OF ICE!!! At that time, it was not possible to change the star rating on a published review. I felt very bad thinking how many people had read my review praising the NewAir and bought one in consequence.
After reading the documentation that came with the unit, it was clear that this was a temperamental problem child and pretty much expected to misbehave, and I'd be lucky to ever get one that lasted...and worked. My bad, perhaps, for not going through return and replace, rinse and repeat ad infinitum in the hopes I would get a better unit, but, really, I bought this so I wouldn't have to waste time and energy, twiddling with filling and emptying ice trays, hauling bag ice from the market, or returning broken units over and over again.
It seems as though other folks had similar experiences and mine breaking after only three uses??? Figure the odds that the next one would be better. And really do we care how nice they are about shipping out new units or repairing broken ones, if they are? Don't we all want one that works from the start and keeps working??? A good price and free shipping are quickly offset by the hassles of returning and returning and...
Off flavor? No, I didn't have that. I believe you were supposed to run a couple batches through before using the ice. I did use bottled water for mine, though, because I am on a well and that water has lots of minerals -- famous for clogging lines, so maybe that's why my ice didn't smell "off."
BOTTOM LINE: In my experience, this product is not reliable and is more trouble than it's worth. What a disappointment.
From my original review:
ADDENDUM: It doesn't freeze and hold the cubes over a period of time, e.g., overnight. However...if you leave it on, the ice will melt and drip back into the water reservoir, starting up the ice making process again...and again. Kind of hard on the energy bills, so bag it and store in the freezer if you don't use it all.