Customer Reviews

NewAir AI-100S Portable Ice Maker In Silver With Fast 6 to 15 Minute Operating Cycle

5 star:		(31)
4 star:		(7)
3 star:		(2)
2 star:		(3)
1 star:		(11)

 

 

We take it on trips out to the river and camping trips for easy access to ice. We just plug it into the generator and refill it with water and the ice keeps coming out. At home we use the ice maker during parties to supplement ice from the freezer. It's nice because we can stay and entertain our guests instead of running to the store for ice.

We purchased our unit to take camping and eliminate those "ice runs" every day or two while camping.
The unit is small and fairly light weight considering what it does and very easy to use.
We had read reviews on similer products and were wondering if the first few batches would have a plastic taste, gladly this was not the case.
It makes ice faster then we can use it and we are very happy with it.

A few months ago we ordered this ice maker. The first ice maker arrived dead on arrival. We were very discouraged as this happens much too often and normally is a hassle returning and getting credit or replacement. We communicated via e-mail with Air & Water, Inc, the vendor, and a new machine was promptly sent with a return label for the non-operative machine.

We have refrained from writing a review determining our sentiments. The verdict is in. We love it. Granted it is noisy, if left unattended the ice melts and recycles into more ice. Big deal! It makes ice - and plenty of it. When first received we bagged the ice to make sure we had plenty. We couldn't keep up and we had ice in every freezer compartment. Eventually, we quit bagging and just used out of the machine. We even pour ice into our non-working refrigerator ice maker. The refrigerator ice maker allows us to have crushed ice. It's the perfect system for us.

When we go camping, we take the ice maker with us. We could even use it on the patio if we ever entertained ;>) .

It finally went south. We got less than a year out of it. Would give it less than one star now. It was great while it worked.

I bought this item to make ice for use in the cooler I keep in my work truck as well as for my home it is very fast only draw back is the small ice storage capacity you have to empty the unit every 1.5 hours or it will shutdown from filling up the small ice tray. Other than that i am happy with the unit. I am curious as to how much power this unit uses since none of the paper work has it's power requirements listed. I did think it was broken at first it would start to pump water to the ice making tray but then give me an add water light even when full. I had to start it and place my finger over the intake to sort of prime the unit and then it has worked great ever since.

I ordered this ice maker in July. It arrived very quickly and works exactly at expected.

As we have a new boat this year, we keep a good supply of ice on hand so we don't have to keep running to the store to buy more ice to fill the ice chests.

Good company support (not that I needed any), but they followed up to see if we were satisfied.

First, I would just like to say that I bought this particular item because of the positive reviews. That said, I still can't tell you how well it makes ice due to both units that were sent to me don't work. Maybe it was the military postal service's shotty handling, I don't know. Fact is, I am very disapointed. I guess I'll just have to drink warm whiskey. Second, Air and Water's customer service people are very nice, I don't mean to portray any hostility toward them. That does not make up for a below average, chinese manufactured p.o.s.
Update:
I was able to take the second unit apart and repair the electrical malfunctions, it now works great. If you are a whiskey drinker, drink fast. The ice isn't clear, so it melts faster than normal. Other than that, I love this thing. (I have no problem drinking fast);}

This ice maker worked very well, but only four times, then the pump went up. I had to send it back. Its a good thing I used it all those times before the 30 day deadline because I would have been stuck with it.

Received as a gift and it stopped working after only (4) cycles - (1) HOUR! The dreaded "needs water" light came on and the water bin was full. This problem shuts down all ice production.

If you order this unit, I suggest you open it right away and test it or else you may miss the deadline to return it. Amazon's full refund policy made it easy to order another mfg.

This is a fantistic product. It makes ice very quickly and doesnt take up a lot of space.

My icemaker on my 15 year old refrigerator quit, I wasn't
going to put a new icemaker at $150 into an old refrigerator,
so I purchased this machine and am very happy with it. Living
in Florida in the summer, the household goes through lots of
ice in a day. I learned to wait five minutes between
batches to allow metal cold sensor to cool...and also
when add water, turn off power and reboot software....just
adding water won't cause it to restart.