When I received this furniture, I took it out for assembly and one of the pieces was damaged. I e-mailed the company the next morning and they called me back that afternoon (of the same day!). They called the manufacturer and the manufacturer is sending a replacement part. I put it together and it's sturdy, looks nice and works well so far. I'd recommend it and just hope that my damaged part is a fluke and not a consistant problem with this manufacturer.