Customer Reviews

Nikon LS-2000 Super CoolScan Film Scanner (PC/Mac)

5 star:		(4)
4 star:		(4)
3 star:		(2)
2 star:		(1)
1 star:		(2)

 

 

I shoot a lot of slide film, and instead of getting a digital camera I decided to buy this scanner because it generates such high quality scans. Setup was fairly easy once I downloaded the latest Windows 2000 drivers from Nikon's US website (you have to dig around their convoluted site to find it). The Nikon Scan software contains all the basic controls to allow you to adjust levels to your satisfaction. The CleanImage feature is amazing! If you have any scratches, smudges, or other such blemishes on your film, the CleanImage function will get rid of them 9 times out of 10. At the highest settings (12 bit) the scans from my slides come out wonderful, and the resulting files are large (around 50MB) but great for archiving your slides digitally. The Nikon Scan software does so much that you don't have to open up Photoshop unless you really want to tinker with the photo for use on the web or with other artwork.

Now for the negatives. The documentation is not very thorough. If you want to learn the ins and outs of every function and menu of the Nikon Scan software, you'll have to consult the websites of some powerusers. The slide feeder, which I also bought, is a bit clumsy. I haven't had any huge problems with it yet, but its construction certainly doesn't inspire a lot of faith. Also, you have to sit their and use the software to advance to the next slide, so it isn't as automated as you think. You can't pop 50 slides in, adjust all the settings, and come back the next day to fifty completed scans. And finally, as others have noted, Nikon's tech support is extremely weak.

All in all, I think this is a great scanner for the serious photographer who wants to generate high quality scans without spending a fortune on drum scans. Those who just wish to get usable scans to post on web pages should go with a lower cost scanner or have their local photo shop transfer their photos to a Kodak Photo CD.

The scanner is great. The problem is Nikon's serious lack of customer support. Once you buy from Nikon they completely forget about you! My LS-2000 has a problem with certain flash transparencies. They just fail to scan at all. I have called Nikon's tech support 4 times (on my own nickle) and they havn't made any effort to contact me at all. The equipment is great - but beware that you will be all alone once you purchase it!

We bought one of these, and the slidefeeder attachment, to do scans at work. Well, we're on our 3rd scanner right now. That after having to make numerous calls each time to tech support before they decided to replace the scanner each time. The scanner is VERY buggy, sometimes it works, sometimes it doesn't. The slidefeeder is poorly designed and poorly manufactured, sometimes it jams, sometimes it tries to feed 2 slides at once. The most common error we get is "Stage locking screw is still in place", even though the stage locking screws have been removed. Our first scanner simply died, the 2nd one kept getting the "stage locking screw" error, and the 3rd one which we have currently is doing ok, SO FAR, I have no doubt it will fail shortly and we'll be on #4. There are better scanners to be had.

I have to say that when the scanner works, it works beautiful and when it doesn't it becomes a total mystery. You start to receive funny error messages like "Cannot focus on slide" or the screw is still in the unit. Tech support is gravely lacking ! They took away the discussion board which really helped, so now you have to call tech support.

I love the unit when it works, I also have the 50 slide feeder which works 97% of the time. The software and tech support need to be upgraded.

I have sampled scans from other sources and find the LS 2000 to be tops. Granted, I haven't tried drum scans, but in my experience they're not needed for my 35mm transparencies or negatives. The equipment is relatively simple to use and has been mostly bug free. I haven't come across anything I wasn't able to take care of myself.

The best scanner for 35mm shooters in the market place. The quality is great. It's works well with negatives & slides, it's easy to use, and has great production features!

I work for a doctor that lectures around the nation. Two years ago, he decided to go digital. That meant scanning all his 35mm slides and preparing them for PowerPoint. I checked out all the flat-bed scanners with the attachments for slide scanning, and finally decided that purchasing two scanners (one flatbed and one for slides) was the best way to go. I never regret that decision. We have scanned over 6,000 slides and still plan to be doing more. Here's a hint for those needing to do a large amount of scanning - buy the automatic slide feeder and then write your own batch commands in PhotoShop to save yourself repetitive work (like rotating the slides 90 degrees, saving them etc). I have also found that the scan quality is better than some of those scanners promoted to be the top of the class.

When I first bought this scanner, I was very impressed with the quality of the scans. The Digital ICE was wonderful, the depth of color in the scans was superb, prints from the scans were as good as a photo, although the software was not especially intuitive. It was worth the extra money to get this quality.

So why only one star? After a few months, I noticed that my scans became foggy. Then one day, it just stopped working altogether. I got all kinds of cryptic error messages that had nothing to do with the problem, things like the stage locking screw is still in place (Why would I put it back in after several months?) I never used the slide feeder so the unit was never open and I work in a very dust free environment. The computer the scanner was connected to only did digital imaging work and nothing else to prevent interference from other software. I had the exact same tech support nightmares as the other reviewers. I called the repair number only to be told to call Customer Information after a thirty minute hold. Then they simply hung up. I called the Customer Information line only to get a busy signal. So I emailed them all of my questions. FOUR WEEKS PASSED and the response was to follow the instructions on the web site for returning it. I was left scrambling to finish a major project, and I still have a broken scanner and an empty wallet.

So before you buy this or any other Nikon scanner, remember that they do not seem to care about customers after they have your money. I have decided that my next slide scanner will NOT be a Nikon, just because of the lack of customer support.

First off: this is my FIRST film scanner, so I dont know how crappy or good they range from.

But, I do know a good picture, and that even a 5 Megapixel picture is not impressive to me. That resolution is fine for 5x7, but blow them up to 8x10 and print them.

Like alot of other people, I have fine 35mm film equipment, and it is a fact that the resolution of film with a good camera ranges from 25-100 megapixel resolution. The argument of "oh, 5 megapixel is waaay good enough: are you gonna blow it up to 3 foot by 4 foot?" Not true. If you are used to deep saturated colors and resolution of film, its real hard to sing and dance for even 10 megapixel. And how bout that color shift that defies the linearity of predictability of the film zone system with digital (of today).

Well, the D200 and D300 are close, but no cigar (I'm a Nikon ONLY user, and it does not matter to me what anyone else is doing). And it is a fact for a pro, these are the real choices (even though I'm not a pro).

Enter the LS-2000: this was the alternative for me to keep my nice Nikon film camera gear and quality of pictures and try to have the 25-100 megapixel resolution Im used to seeing. I had a choice: spend the money on a 10-12 MP resolution camera, or but a scanner. I picked the scanner option (for now).

Why a scanner? I am tired of getting 300 DPI pictures from the local 1-hour shop, or their 1MB image CDs of my pictures taken with thousands of dollars of Nikon optics.

Enough background on the WHY: I am getting about 14 Megapixel resolution (16x scan, 24 bit, and many minutes of scan time...) from my color negatives. The results are pretty good: better than the scans I can make with my consumer grade scanners from 300 DPI prints, and better than the WalMart CD picture quality. But, the 2700 DPI scans I get from this scanner are not perfect: lots and lots of 'knobs to turn' to get the picture you want (color interpretation algorithms, post production tweaking, even software differences). I am using the Nikon Scan software, and it seems to work well.

The scanner is not going to revolutionize my photo taking process: I still have to pick and choose individual photos and spend time on each. I cant bulk scan and have quick turn around. This scanner is not gonna totally replace the convienince of a good digital camera (as I hoped it would).

I paid 50 bucks (yes, 50!) for mine used. They go for more than 10 to 15 times that used, and were 1800.00 new. I even had to fix mine: the machinery has many failure modes because of its complexity. Beware buying a used one: its likely someone is dumping it for a reason other than getting a better one. If you have Win XP and dont have a 2906 SCSI adapter, you better be a better enineer than me: I spent 40 hours to determine that the classic AHA-2940 wont work with the scanner and Win XP.

So, 50 bucks for 2700 DPI beats the 1400.00 for a Nikon D200 at this time. Make no mistake: this scanner produces great images. I treat every scan as the potential LAST scan the scanner will make before it dies.

If you can get one of these cheap (under 500 bucks), its worth it. If you can afford the 4000 DPI LS-4000 with easy to use USB: DO IT. the 1800 bucks of this and your film camer smokes a 1800.00 Nikon D300, and unlike the D300, will still have the 25-100 Megapixel resolution.

This scanner is good for those of us waiting for 50 Megapixel cameras. When digital gets 100 MP and works like film, we will look back on film like we do with vinyl albums (and my 1972 Deep Purple ablum sounds almost as good as it did in '72: lets see a CD last that long!).

I have had the same problems with my scanner as others have had. Starts off by making wonderful scans. Then after a while scans become a little foggy. Try calling Nikon to have a tech assist me or info to send the scanner to be checked out was drawn out and frustrating. I cant believe that Nikon, a world leader, has such...poor customer service. I bought Nikon becasue of all the wonderful things I had heard about the company, but when it comes to support, forget it. I hate to use such harsh words, but they simply [is bad]. Here I sit with a scanner that makes foggy scans and NO ONE to assist me. $2000 for this? I've been taken, but I only get taken once. I will spread the word and hope others who are in a similar situation will do the same. It's simply not fair.