- Hardcover: 247 pages
- Publisher: ASQ Quality Press; 1st edition, edition (January 1997)
- Language: English
- ISBN-10: 0873894235
- ISBN-13: 978-0873894234
- Product Dimensions: 10 x 7 x 0.9 inches
- Shipping Weight: 1.8 pounds
- Amazon Best Sellers Rank: #2,487,631 in Books (See Top 100 in Books)
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