Nioxin System 1 Cleanser & Scalp Therapy DUO Set (33.8oz) each

by Nioxin

Product Features

• One 33.8-ounce cleanser bottle of hair shampoo for fine hair
• One 33.8-ounce scalp therapy bottle of hair conditions for fine hair

Product Description

Nioxin Cleanser is a detoxifying cleanser for fine, thin, non-chemically treated hair Formulated with a concentrated blend of botanicals and humectants, this cleanser removes product build up, minerals, pollutants and toxins, clears nutrient pathways at hair follicle sites without stripping essential oils, and provides an optimum scalp environment Bionutrient Actives Cleanser leaves hair growing healthily with body, volume and shine.

Product Details

• Product Dimensions: 11 x 5.8 x 3.3 inches ; 4.7 pounds
• Shipping Weight: 6 pounds (View shipping rates and policies)
• ASIN: B000ZICQ36
• UPC: 070018018618
• Average Customer Review: 4.1 out of 5 stars  See all reviews (46 customer reviews)
• Amazon Best Sellers Rank: #122 in Beauty (See Top 100 in Beauty)
  • #32 in Beauty > Hair Care

Customer Reviews

Most Helpful Customer Reviews

23 of 24 people found the following review helpful:

5.0 out of 5 stars Questioning Authenticity, August 24, 2011

By 

Doc Jones - See all my reviews

Amazon Verified Purchase

This review is from: Nioxin System 1 Cleanser & Scalp Therapy DUO Set (33.8oz) each (Misc.)

I'm questioning the authenticity of this product. I just received it today and immediately noticed some differences from my previous purchases. This product is made in Mexico (and distributed by The Wella Corporation) while my previous purchase was made in USA. Instead of a direct print bottle, it has paper labels. I compared ingredients and a few ingredients were missing from the new purchase. I'm not sure if they are important though, as most of the ingredients are the same and listed in the same order. The labels reference the correct website and provide the correct contact information for Nioxin Customer support for US and Canada.

Opening the bottles; The look and texture are pretty close but the smell is less medicated and more minty.

I have contacted Nioxin Customer support from their website regarding this product purchase and will rate 5 stars if I get back the product is legitimate, I will update this post either way, but at the moment I'm a bit concerned this may be a knock off. I did ask support in my email if there had been a change in ingredients, so they are aware of everything I stated in my review here. Hopefully I get a response back within the next day or two.


Update as of 09/1/2011:

Here is my response from Nioxin customer support:

"Dear Valued Customer,

Thank you for contacting Procter and Gamble Professional Care Exclusive Lines.
We just re-launched our new line of Nioxin products Made in Mexico. The new
labels are sticker form on the bottle. Please be aware we do not sell to ANY
online dealers, we only distribute to salons, so it is best if purchased at a
salon. You can find all of your local salons that carry our product on our salon
locator on the website at [....]

Thank you for your business! Have a great day!"


Beyond that the email response was from HLWella Sebastion, Ion

This may indicate that this product is real and the sellers are in fact salon owners. The fact the email said "re-launched our new product lines in Mexico..." may indicate a change in formula. I've also done a bit of research and learned the Proctor and Gamble purchased Nioxin a few years ago and did in fact move the factory from Atlanta, Ga to some place in Mexico.

On a side note, after using the product, I enjoy the much cooler sensation of the scalp therapy (conditioner) than before. I really have no further doubt that this product is in fact legitimate.

16 of 18 people found the following review helpful:

5.0 out of 5 stars This stuff really works!, July 13, 2009

By 

L. Glovier (Tampa, FL) - See all my reviews
(REAL NAME)   

This review is from: Nioxin System 1 Cleanser & Scalp Therapy DUO Set (33.8oz) each (Misc.)

I had hair that was thinning due to Diabetes and a friend recommended I try Nioxin. I've been using it for about a year now and can't believe how much fuller my hair is. I can no longer see my scalp. I have recommended it to several family members who have thinning hair.

8 of 8 people found the following review helpful:

5.0 out of 5 stars Good prevention, July 9, 2011

By 

bonita9091 - See all my reviews

Amazon Verified Purchase

This review is from: Nioxin System 1 Cleanser & Scalp Therapy DUO Set (33.8oz) each (Misc.)

I did not buy this shampoo because I have thin hair. On the contrary, I have a lot of thick hair. I knew I was about to start a regimen of chemotherapy and radiation and my hair stylist said if I used this product, I would not lose my hair. She was correct. I really like the feeling the conditioner gives your scalp as you feel it work. Thank you for a wonderful product.