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Exchange By TouchDown
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Exchange By TouchDown

by NitroDesk, Inc.
Platform: Android Rated: Guidance Suggested
3.1 out of 5 stars  See all reviews (185 customer reviews)

Price: FREE
Sold by: Amazon Digital Services, Inc.
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Latest Updates

What's new in version 8.3.00016
  • UI changes, button all toolbars to expand folder tree
  • Fixed issue in HD mode email list view where choose folders selection was doing nothing the second time
  • Option in emails to slide out folder list instead of the popup list (slide out does not have recents, but show the folder tree)
  • Card layout in Contacts, Tasks, Notes, Agenda
  • Tablet view has updated action bar buttons
  • In tablet view email list, a new > button lets you choose any folder
  • Calendar events are now stacked rather than overlapping
  • Fixed issue where replying or forwarding emails in airplane mode and then deleting or moving them would cause sends to fail
  • Theme aware card style layouts for some list controls like contacts, tasks etc. Changes in calendar rendering
  • Updated the Compact database option to recreate the BLOB database, so the database should be REALLY compacted now
  • Minor Updates to UI
  • Fixed accidental revert to Demo mode when encryption and PIN is enforced
  • Updated to make sure Personal edition works with and other addresses
  • Made changes to MIME parsing for E2003 style servers, resulting in better handling of email content
  • SMIME certificate store has been broken by ANdroid 4.3 update which broke some crypto functionality, this update fixes the store, but may require user to reimport the certificates.
  • Updated calendar month view with bigger font.
  • Ability to rename default profile
  • Internal security code changes
  • Swipable home screen now has as default the original combined list of 5 emails, appts and tasks
  • On PIN screen, now shows the current profile
  • Menu option in PIN screen allows switching profiles or creating new profiles
  • Fixed to remove the repeated PIN prompting that happens when you are using an MDM
  • Updated PIN and encryption handling. PIN validation strategy is different if encryption is enabled (BREAKING CHANGE)
  • Added Contacts to the homescreen pages. It will show the recent contacts that emailed in
  • Option to show only contacts in your address book
  • the up/down arrow button in the pages list now moves the item up or down
  • Looks like it fixed an ocassional crash
  • This update will clear and reset the home pages, please restore your customizations. Had to rebuild the tables
  • Option to sort tasks (one dimensional only)
  • Updated home screen with separate sections you can swipe between to view different data
  • Ability to configure content that appear in home screens
  • Three available screen types (email, appointments, tasks) with configurability on what to show in each of these screens
  • No changes
  • Beta version now logs MDM wipe commands for tracing
  • Disable tablet mode check box now available on all devices
  • Fixed issue where sending calendar invites was failing due to the changes in 60B
  • Added support for detecting a calendar appointment from Google Apps emails which contains an attached .ics file
  • Updated the message signing to now create clear signed messages, so other clients can see content.
  • Fixed issue where clear signed messages would not show a button to validate signature

Product Details

  • Original Release Date: November 21, 2008
  • Rated: Guidance Suggested This app may include dynamic content. What's this?
  • Average Customer Review: 3.1 out of 5 stars  See all reviews (185 customer reviews)
  • Amazon Best Sellers Rank: #5,978 Free in Appstore for Android (See Top 100 Free in Appstore for Android)
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Product Features

  • Connect to your company's Exchange Server
  • Access e-mail, contacts, calendars, and more
  • Take advantage of the security offered using 3DES encryption
  • Place Email, Calendar, Tasks, and Universal widgets on your home screen
  • Wipe your device remotely if your phone is lost or stolen

Product Description
Efficient e-mail management comes to Android
Quickly setup your account with ActiveSync, check on diagnostics, and other advanced settings
Dive into the advanced options, choose e-mail style, and setup synchronization

Exchange By Touchdown is the ultimate productivity tool for the hard-working smartphone user. Use this app to connect to your company's Exchange Server with secure access to your corporate e-mail, contacts, calendar, tasks, and notes. With TouchDown, you receive your company e-mail immediately using push technology. You can also send e-mails, address appointment requests, edit your contact list, and manage your tasks and notes. Try out this application for a full 30 days and decide for yourself. If you want to activate the full version of Exchange By TouchDown, simply upgrade by purchasing the Exchange By Touchdown Key app.

Supported Servers

TouchDown works with a variety of e-mail servers for your convenience. Exchange Server 2003 SP2 and above, Zimbra, and Kerio are all supported by default with this app. If your server is enabled for ActiveSync protocol and supports AutoDiscovery, you can configure your account easily by entering your e-mail address credentials. The option is also there to configure your account manually if needed. TouchDown does not work with POP3 or IMAP servers.

Data and SD Card Encryption

TouchDown honors the data encryption policy by encrypting the sensitive fields in e-mails as well as calendar and contact entries that are stored on the device. TouchDown employs 3DES encryption for sensitive data stored on your device.

Android does not support an encrypted file system on the SD card. If the server requests SD card encryption policy, TouchDown honors that by encrypting the attachments downloaded to the SD card using 3DES encryption. If the removable card encryption policy is enforced, moving the SD card from one device to another renders the downloaded attachment files unreadable.

Remote Wipe

If your device is lost or stolen, you can be sure that your information stays secure with TouchDown. This app supports the remote wipe command which can be issued by an administrator or a user in the event that your smartphone cannot be found. This remote wipe process deletes all the corporate data held inside TouchDown as well as any attachments under its control.

E-mail-Initiated Data Wipe

For users that don't use ActiveSync or may not have an administrator readily available for a remote wipe, TouchDown has you covered. Head into your settings and set a Remote Kill Code by pressing the Remote Kill button. Simply sending an email to your account with a unique subject line from another account will cause the device to lose the TouchDown data. The subject will have to contain your Kill Code which will look something like this: "TDKILL:[KILLCODE]" ([KILLCODE] represents your specified code). You can also get some assurance by specifying another phone number to receive an SMS message confirming the wipe.

Developer Info
NitroDesk, Inc. develops enterprise grade applications for mobile platforms. TouchDown® is NitroDesk's flagship product that enables users to synchronize corporate Email, Contacts, Calendar and Tasks with any Android device. TouchDown is used by thousands of users everyday to gain access to their corporate data securely on their mobile devices.

Technical Details

  • Size: 8.4MB
  • Version: 8.3.00016
  • Developed By: NitroDesk, Inc.
  • Application Permissions: (Help me understand what permissions mean)
    • Allows installation of home screen shortcuts
    • Send SMS messages
    • Write to external storage
    • Write SMS messages
    • Access information about Wi-Fi networks
    • Monitor incoming SMS messages, to record or perform processing on them
    • Initiate a phone call without going through the Dialer user interface for the user to confirm the call being placed
    • Access the list of accounts in the Accounts Service
    • Read the user's contacts data
    • Write (but not read) the user's contacts data
    • Allows an application to uninstall home screen shortcuts
    • Act as an AccountAuthenticator for the AccountManager
    • Read only access to device state
    • Read SMS messages
    • Write the sync settings
    • Get notified that the operating system has finished booting
    • Open network sockets
    • Read the sync settings
    • Manage the list of accounts in the AccountManager
    • Broadcast sticky intents
    • Access the vibration feature
    • Access information about networks
    • PowerManager WakeLocks to keep processor from sleeping or screen from dimming
  • Minimum Operating System: Android 2.0
  • Approximate Download Time: Less than 90 seconds

Customer Reviews

Most Helpful Customer Reviews
70 of 78 people found the following review helpful
3.0 out of 5 stars Only supports ONE account at a time November 19, 2011
By -TMcN-
Verified Purchase
When you see so many pure-positive reviews, it's sometimes because we know that fans of a product will thumbs-down (or "unhelpful") an accurate and honest review that finds flaws in a product they love. That really squelches negative reviews.

I must always be connected to three email accounts, two of which are different (and tricky) Exchange servers. My Android phones can connect, but most fuller email clients have a hard time. The Kindle Fire basic email only handles POP and IMAP. Most of the other Kindle Fire-compatible email apps (e.g. K-9, which is free) couldn't configure for them.

TouchDown does. No problem there. But only one account at a time. To use the other, I must switch profiles, effectively logging out of one and into the other.

It is the easiest and fullest product available if one Exchange account is sufficient for you though.
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10 of 10 people found the following review helpful
3.0 out of 5 stars good with room for improvement January 1, 2012
Verified Purchase
If you have just one Exchange account, this app is probably the best you can get. I easily and quickly.configured for my corporate account with my contacts, email, calendar syncing without issue. Also supported my companies requirement for a pin to get into email. Its all good.

Now, if you have more than one account, not so much. In my case I wanted to also access hotmail which microsoft has enabled connection via active sync. Unlike other email apps (enhanced email for android) touchdown doesn't let you fast access, you have to switch profiles so only one accounts is actively syncing at a time. You also can't view the calendar in hotmail but EE doesn't either. So if you want ease of managing email from multiple accounts, this isn't the best app. Just one account, this is good.

My experience is based on Kindle Fire.

I'd like to see better handling of hotmail exchange syncing and not having to switch profiles for managing multiple accounts.
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18 of 21 people found the following review helpful
5.0 out of 5 stars Works VERY well for me :-) May 25, 2011
Verified Purchase
We have a corporate exchange server and we are required to use this App with ActiveSync on most Android phones to meet security concerns.

It took quite a while to set it up properly, but once I finally figured it all out, it is working great. I have zero complaints regarding day to day usage and I like that I can see my tasks as well as calendar and email and contacts (this may be the ONLY app out there that will sync tasks). I rely heavily on Tasks in Exchange and this does not seem to have a size limit either (my old Microsoft phone would mercilessly cut them off if they got too long in Exchange).

I like that the corporate required password is not blocking my phone, just email. I like the summary that brings all the important tasks and calendar items and emails on one main entry screen. I like the HUGE buttons to enter my password.

Since it is primary designed to work with Microsoft Outlook/Exchange, I am suprised to find that they did not follow the contact field names more closely. Mostly with addresses. They have 3 boxes without description. In Outlook each box represents Home/Business/Other and within each, there are multiple fields for Street, City, State, ZipCode. In Touchdown, you have to know ahead of time which box is Home and that one box is the entire address and each line is a separate field. VERY non-intuitive.

I would like it even more if it showed my email items in my todo list as it does in Outlook instead of just tasks and calendar items.

It took a while to find it, but there are lots of options for notification sounds under the eMail Alerts button.

<Update: My firm recently updated their exchange server and I was having trouble with Touchdown not seeing the categories properly.
Read more ›
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19 of 23 people found the following review helpful
5.0 out of 5 stars Best exchange active sync for Fire out there November 24, 2011
Verified Purchase
I am the owner of a computer consulting company and have five other devices besides the kindle fire. I was disappointed by the internal email client and downloaded touchdown. I was configured and running in less then 5 minutes and had a complete sync of information shortly there after. It fully populated emails, contacts, tasks, and calendar. It supports more features then some other device implementations of activesync. Such as categories is calendars, and followup flags in tasks.

Wonderful program. Very reasonable price, and doesn't require "tech support" to setup and be productive.
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6 of 6 people found the following review helpful
5.0 out of 5 stars MS exchange tasks & HTML emails work too April 10, 2011
Much better than exchange through native app. Allows use of tasks too. Contact browsing is better with better placed slider and company info also listed on contact button.
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3 of 3 people found the following review helpful
5.0 out of 5 stars perfect working app for the kindle fire February 3, 2012
Verified Purchase
this app works perfectly on the Kindle fire. once you know what all your settings are it works just like outlook2007 for the Pc/windows computer. so far flawless app. a must for kindle fire if you need to access email on an exchange server.
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3 of 3 people found the following review helpful
5.0 out of 5 stars A++ January 12, 2012
Verified Purchase
This app is phenomenal! I will absolutely be purchasing the full version! *the only thing I would add is the abiliity to share notes, that way I could take notes in meetings and send to colleagues or send to myself and print. I love it!
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3 of 3 people found the following review helpful
4.0 out of 5 stars Also works with Gmail December 30, 2011
Verified Purchase
I remembered back in the dark old days when I used iOS that Gmail calendar/contact/email syncing was done via Exchange. I looked up those same instructions on Google's site (and searching is your friend; it's not hard to find) and keyed that info into Exchange by Touchdown. Voila, it works great on my Kindle Fire, including syncing automatically and marking stuff as read on Gmail (the stock Kindle Fire email app apparently works on POP3 so it doesn't mark stuff as read on the gmail site).

My only complaint is it doesn't sync all the calendars I'm subscribed to, just my own. So I can't see my wife's calendar on the Kindle. Otherwise, it's flawless. I'll be buying a key in the future, I can assure you. :D
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Most Recent Customer Reviews
5.0 out of 5 stars Exchange server for Kindle
This is a secrue exchange server mail app for your kindle. I was about to purchase a convertible ultra book so I could citrix into my office computer and read reports in a tablet... Read more
Published 22 days ago by Adam C. Woehler
4.0 out of 5 stars Only AP I was willing to buy.
This has been the only AP that I was willing to pay money for to put on My Kindle HD. I needed to be able to check on my outlook express server .
I does exactly what I wanted.
Published 1 month ago by Ted
1.0 out of 5 stars Exchange by Touchdown--this looks like an app for Android, but I don't...
It was probably ordered by my stepson, but I don't own an Android, and I have no idea what this thing could be. Obviously, my rating means nothing. Read more
Published 1 month ago by Leland H. Chambers
1.0 out of 5 stars Exchange by Touch Down.
Very bad app had to dump it would not work... could not even get my mail setup... Bad... Bad........... Bad.... Bad.....
Published 1 month ago by Krakkerjakkp356
1.0 out of 5 stars Would Not Sync with Our MS Exchange Server
I am glad that I tried out this thirty-day free trial version rather than purchasing outright. Everything seemed to be going fine and my account was "established", but it would... Read more
Published 2 months ago by Norman S. Stahl
3.0 out of 5 stars Nice, but could be cheaper
I got this back when I had a device (original kindle) that didn't support exchange. Eventually I changed devices. Read more
Published 2 months ago by Robert
5.0 out of 5 stars Great mobile app for Exhange
Nice functionality for MYN, would like some improved filter functionality, but the best there is out there. Nice features and function.
Published 3 months ago by David A Sexton
3.0 out of 5 stars This works okay
This is the best app I have found yet for droid mail when connecting to echange. It is worth the 20 dollars.....
Published 3 months ago by Led launcher
1.0 out of 5 stars Doesn't work
This app didn't sync my account so I couldn't receive messages. It was a waste and set-up was confusing too
Published 3 months ago by Alexis
3.0 out of 5 stars Good enough
It's functional but has limitations. It only downloads the previous 3 days of emails. Not sure if it's worth $20.
Published 5 months ago by DIY Guy
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Topic From this Discussion
kindle fire
just purchased the PRO edition, but I cannot open my NOTES nor TASKS in either the trial edition or the pro edition with the key that I bought for $19.00, What am I doing wrong-- I have it on my Kindle Fire.
Feb 16, 2012 by Gregory C. Daniels |  See all 2 posts
calendar app help Be the first to reply
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